Satellites Unlimited

www.suicareers.com
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  • Satellites Unlimited update
    1 day ago

    Satellites Unlimited, Inc. is proud to hire former military men and women. We value your military experience and appreciate your service on behalf of our country. Military veterans are a natural fit for SUI. We embrace similar values: integrity, adaptability, strong work ethic, commitment to success, and leadership. Apply for a life changing career today!

  • Satellites Unlimited update
    15 days ago

    Did you know that Satellites Unlimited offers sales training, leadership development and promotional opportunities? We don't just have jobs. We have careers. Invest in your future and start your SUI career today!

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Satellites Unlimited – Why Work For Us?

 

Satellites Unlimited, Inc. is one of the nation’s leading regional service providers for DISH, a Fortune 200 Company that continues to define the curve in television entertainment. Our technicians are some of the most highly skilled in the industry, delivering world class customer service, 365 days a year.

Satellites Unlimited is headquartered in Birmingham, Alabama and serves the majority of the Southeast US; including all of Alabama, the majority of Mississippi and Louisiana, plus significant portions of Florida, Georgia and Arkansas. We’re a family-oriented company since 1994. Here, as a Satellite Technician, you’ll find more opportunities. More benefits. And more earnings potential. Come explore the big picture with us!

SUI is a family-oriented company.

Satellites Unlimited offers our Satellite Technician the following benefits:

  • Recession-Resistant Industry
  • High Earning Potential ($52K on average with the top 10% reaching over $70K)
  • Health, Dental, Vision, Life Insurance
  • Technician Performance Bonuses
  • Paid Training
  • Paid Employee Referrals
  • Tools, equipment, and fuel
  • Professional Uniforms
  • Promotion Opportunities
  • Supplemental Insurance
  • Retirement Plan (Matching 401K)
  • Paid Vacation
  • Continuous Career Education
  • Working for a financially stable and growing company

The Satellites Unlimited Technician is responsible for the installation and service of DISH Satellites Systems/Products, performed in the customer’s home, in their presence, and without supervision. This may include testing and repairing equipment that receives digital signals for residential customers by performing the following duties:

  • Uses problem-solving and technical skills to install satellite dishes and related equipment
  • Provides excellent customer experience while maintains a safe work environment
  • Evaluates job site to assess optimal placement of satellite dish and communicates with customers to review the installation process
  • Troubleshoots systems to determine the appropriate resolution for reported problems with usage
  • Provides customer education regarding system usage
  • Manages the administrative processes including van inventory and appropriate documentation
  • Ensures that the highest quality of service is provided to promote superior customer satisfaction
  • Adheres to safety guidelines and requirements

Minimum Qualifications:

  • Must be at least 21 years old
  • Valid U.S. Driver License
  • Excellent Driving Record
  • No Criminal History
  • Drug-Free Workplace
  • Willing to Work Flexible Hours, Including Long Hours and Weekends and Holidays. You Will Be Compensated for Overtime
  • Strong Technical, Customer Service, Verbal and Writing Skills
  • Basic Computer Skills
  • Ability to Read and Comprehend Technical Schematics, Tech Manuals and Memos
  • Ability to Move and Lift Up to 52 Pounds
  • Comfortable Working in Small Spaces and/or Various Heights
  • Ability to Safely Operate a Motor Vehicle
  • Ability to Climb Ladders in a Safe Manner
  • Maintain A Body Weight Limit of 250 lbs.
  • Background Check and Drug Test Will Be Performed As Part of Pre-employment

Satellite or Cable Installation Experience is a Plus


**Skills and knowledge areas from the following industries easily transition into the SUI Satellite Technician role:

hvac, carpentry, electricial, welding, plumbing, machinist, construction, welding, pest control,etc. 


The Satellites Unlimited Corporate Center is located in Birmingham Alabama, with the company’s branch offices strategically located throughout our territory. We are hiring for technicians in these locations and surrounding areas: 

Alabama

Dothan
Gadsden/Attalla
Huntsville
Mobile
Montgomery
Opelika

Florida

Crestview
Panama City
Pensacola

Mississippi

Greenwood
Hattiesburg
Jackson
Meridian
Tupelo

Louisiana

Monroe

 

Satellites Unlimited Photos

Satellites Unlimited Reviews

55 Reviews
4.0
55 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Satellites Unlimited CEO Roddy L. McKinney
Roddy L. McKinney
33 Ratings
  • 3 people found this helpful  

    Great company to work for in the money sense and many incentives some not so great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician in Jackson, MS
    Former Employee - Technician in Jackson, MS

    I worked at Satellites Unlimited full-time (more than 5 years)

    Pros

    Well I liked it personaly for myself because I love work and new opportunities they provide tools and services.bonuses,incintives,awesome owner.

    Cons

    This particular office will mistreat you with no respect and will run you over every opportunity they can late hours ,show favoritism overall no integrity at all even tho preached never shown.

    Advice to ManagementAdvice

    My advice to upper management would be start with a new management team in a certain office for there is a lot corporate will never see. The entire office is compromised and makes you pay for your mistakes but management can run all over you and do whatever they like which makes me really question corporate for letting this go on and I know they do know a good bit but would rather look over it. Me as a business owner would think you would try looking into things more to first not ruin your company name,second show the integrity that you teach others,third more importantly respect the fellow tech for they are your very reason for being in business. I contacted owner and hr and several big guys but trust me when I tell you they do not really care, too many times they acted like a tech to scared to say something in fear of their own job and you start to wander why some don't say anything and why things always get worse. In short this company thinks of you only as a number not asset.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

Satellites Unlimited Interviews

Updated Nov 20, 2014
Updated Nov 20, 2014

Interview Experience

Interview Experience

83%
8%
8%

Getting an Interview

Getting an Interview

61%
27%
11%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Satellite Installation Technician Interview

    Anonymous Employee in Millbrook, AL
    Anonymous Employee in Millbrook, AL
    Application Details

    I applied through a recruiter. The process took 5 daysinterviewed at Satellites Unlimited in November 2014.

    Interview Details

    Everyone part of the hiring was quite smooth from applying to the interview itself. After the application is accepted, a recruiter calls you to verify your information and impress upon you how hard this job will be. I assume they do this to weed out the candidates that misunderstand what exactly is required to be an satellite installer. After you answer the recruiters question to their expectations, they schedule an interview.The interview was actually quite enjoyable. I enjoyed talking the manager very much. I really felt by how easily conversation flowed that I was going to be called to come work for the company, but in less than a week I was sent an email telling me that this was not the case. I just wish they would tell me a why I passed over. Other than not being hired the whole process was enjoyable and easy.

    Interview Questions
    • Most questions were expected as I have been to many interviews while looking for work. The questions that seem to stump me a bit are the ones asking for specific examples. Having worked in the industry for so long it is sometimes hard to remember or even pick just one example.   Answer Question
    No Offer
    Positive Experience
    Easy Interview

Satellites Unlimited Awards & Accolades

Something missing? Add an award
Top Performing RSP in Customer Satisfaction, Dish Network, 2013
Top Performing RSP in Daily Completion Percentage, Dish Network, 2013
Top Performing RSP in Trouble Call Rates, Dish Network, 2013
Top Performing RSP in DishNet Customer Satisfaction, Dish Network, 2013
Top Performing RSP in DishNet Daily Completion Percentage, Dish Network, 2013
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Additional Info

Website www.suicareers.com
Headquarters Birmingham, AL
Size 500 to 999 Employees
Founded 1994
Type Company - Private
Industry Telecommunications

Satellites Unlimited, Inc. (SUI) is the nation’s most-decorated regional service provider for DISH, delivering world-class customer experiences throughout the Southeast. We provide professional installation services to more than 450,000 customers annually and are committed to maintaining exceptionally-high standards. We equip more than 600 team members with the training... More

Mission: To deliver world-class in-home communications solutions and customer service to DISH's subscribers by recruiting, retaining and training top team members continuously.

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