Scottish Widows

  www.scottishwidows.co.uk
  www.scottishwidows.co.uk

Scottish Widows Photos

Scottish Widows Building from Port Hamilton (Photo thanks to Geograph user Kim Traynor, Some Rights Reserved)
Scottish Widows HQ (Photo thanks to Geograph user Thomas Nugent, Some Rights Reserved)
Reflections in the Scottish Widows Building (Photo thanks to Geograph user Lisa Jarvis, Some Rights Reserved)

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Scottish Widows Reviews

8 Reviews
2.2
8 Reviews
Rating Trends

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Scottish Widows CEO Toby Strauss
Toby Strauss
0 Ratings
  1.  

    Once a great place to work, ruined now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in London, England (UK)
    Former Employee - Account Manager in London, England (UK)

    I worked at Scottish Widows full-time (more than 3 years)

    Pros

    Can be good money if in the right job, overall at my time the company was just heading in the wrong direction. Friends still there say it has only gotten and continues to get worse.

    Cons

    Soul destroying in most roles as management genuinely are making a mess of things. Apparently there is not a single administration area that is not in severe backlog situation, including the complaints department which speaks volumes

    Advice to ManagementAdvice

    Listen to staff outside Head Office and remember that they actually have customers to consider. There are real peope with real investments that they need to consider. It is not just fodder for a good advertising campaign, it's real.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Scottish Widows Interviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

100%

Interview Difficulty

4.0
Average

Interview Difficulty

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  1. 1 person found this helpful  

    Customer Service Advisor Interview

    Anonymous Employee in Edinburgh, Scotland (UK)
    Anonymous Employee in Edinburgh, Scotland (UK)
    Application Details

    I applied online. The process took a dayinterviewed at Scottish Widows in June 2012.

    Interview Details

    Had my 1:1 interview at Scottish Widows today and thought I'd share the process with you.

    I met up with Robert who took me to a little pod and introduced me to another staff member who would be taking notes throughout the interview. First they went through the role a little more, pay scale, working hours, the specific duties involved etc. Pretty standard stuff.

    Next was another competency based structured interview. This consisted of 4 questions based on customer care and how you adapt to changes within your working environment. This was a lot more in depth than the telephone interview, and they were very specific in what they were looking for.

    Finally there was a roleplay, which should have been done over the telephone, but apparently there were issues with the phone, so I took a "telephone call" in the office with Robert pretending to be a client querying his holiday insurance. Felt a little strange to be honest, but worked out quite well I think.

    The interview overall wasn't too bad, definitely more difficult than I was expecting, and the interviewers definitely had their poker faces on. They weren't giving anything away.

    Hopefully I should hear back next week one way or the other. Wish me luck!

    No Offer
    Positive Experience
    Difficult Interview

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Additional Info

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Website www.scottishwidows.co.uk
Headquarters Edinburgh, United Kingdom
Size 5000+ Employees
Founded Unknown
Type Subsidiary or Business Segment
Industry Insurance
Revenue $10+ billion (USD) per year

Founded in 1815 as Scotland's first mutual life insurer, Scottish Widows provides life insurance and pension plans, as well as annuities and health insurance coverage. The company's Scottish Widows Bank branch offers savings accounts and mortgage loans, and its Scottish Widows Investment Partnership segment manages over $180 billion (£90 billion) in client funds under management. The company is a subsidiary of theLloyds Banking Group. Its products are sold through direct and independent sales representatives and advisers, as well as through affiliated banks and the... More

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