Select Portfolio Servicing Reviews

1.9
Rating Trends
Recommend to a friend
Approve of CEO
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Tim O'Brien
31 Ratings
  • Stressful environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Select Portfolio Servicing full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent pay, mortgage servicing industry experience, co-workers.

    Cons

    Stressful environment, favoritism, unrealistic bonus structure always the same people making the bonus because of the way they route the calls to their favorite employees. People in management are rude, supervisors have no people skills and if you go to HR you will be labeled as a trouble maker. No communication in between departments and never on the same page.

    Advice to Management

    Treat your employees better, they are the reason why you still in business. Stop the favoritism, be fair to all the reps across the floor.


Select Portfolio Servicing Interviews

Interview Experience

Interview Experience

61%
38%
0%

Getting an Interview

Getting an Interview

60%
26%
6%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Loan Servicing Representative Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Select Portfolio Servicing (Salt Lake City, UT).

    Interview

    Went through one interview with two members of management. Very basic interview with general questions. No questions regarding collections but sales. Interview focused on goal driven personality attributes and competitiveness. Entire interview was short. I interviewed during a major hiring event and felt like it was a rushed interview due to the amount of interviews needed to complete. They didn't have an interview room ready because all conference rooms and interview rooms were in use. Had to wait at the door with management and had to squeeze in because others managers were trying to get a room as well. There wasn't a second interview and I received notification from HR.

    Interview Questions

    • Basic interview questions that we're not very job specific.   Answer Question

    Negotiation

    No negotiation of pay

Select Portfolio Servicing Awards & Accolades

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Additional Info

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Website www.spservicing.com
Headquarters Salt Lake City, UT
Size 1000 to 5000 Employees
Founded 1989
Type Subsidiary or Business Segment
Industry Finance
Revenue $50 to $100 million (USD) per year

Pssst: Select Portfolio Servicing (SPS) services mostly subprime single-family residential mortgage loans. The company collects on impaired-credit loans and non-performing loans for clients such as mortgage companies, banks, and bond insurers. It also also performs loss recovery and contingency collections and offers valuation services through its Residential Real Estate Review affiliate. SPS's servicing portfolio is worth some $30 billion. Founded in 1999, SPS operates offices in Jacksonville, Florida, and Salt Lake City. Credit Suisse bought SPS and its parent, SPS ... More

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