12 people found this helpful
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Sephora full-time (more than an year)Pros
#1 - People. I work at the HQ and I was worried coming from tech industry (no beauty experience) that this was going to be like Devil Wears Prada and everyone ate air sandwiches for lunch and wore the most expensive designer outfits imaginable. NOT the case. This company is filled with incredibly sharp, passionate, and "real" people. The pace is CRAZY here, but we're all in it together and there is a lot of (successful) cross functional partnership. It's a very collegiate, passionate culture.
#2 - Career Opportunities. The company is growing so quickly, we're constantly creating new teams and taskforces. Sephora has a very lean organization for the size of the business it generates so you have the opportunity to wear many hats and try new things.
#3 - Work Life Balance... tricky because this is so subjective and really depends on the department, but it's one of the company's values and most senior leaders are big proponents of maintaining a balance (and they lead by example)
#4 - Bonus. The company has paid out ABOVE bonus target for the last several years. Not many companies can say that.
#5 - Innovation. A lot of companies claim to be innovative but only few are. Sephora is truly innovative in its merchandising practices, technology, retail ops, and eCommerce/mobile functions. It's very cool to be a company that wins but never gets complacent.Cons
#1 - Internal systems/processes (or lack thereof). It's shocking how old some of the processes and systems are here. It's on the senior leadership team's radar to update, but it can be incredibly frustrating, causing you to be less efficient than you'd like to be.
#2 - Decisions are often made to start programs or initiatives without the proper planning, resources, or buy-in
#3 - Ultimately, we report to LVMH and there can sometimes be a disconnect between San Francisco and ParisAdvice to ManagementAdvice
-Really focus on building up the internal systems and processes so people can do their jobs more effectively.
-Invest in training. The training and education for the field/stores is INCREDIBLE--truly some of the best in the business. But there is a woeful lack of relevant training opportunities at the corporate level.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
1 person found this helpfulApplication Details
I applied online. The process took a day – interviewed at Sephora in December 2014.Interview Details
Group interview. Got called three hours later. Accepted offer. Did paperwork and came the next day for training. Orientation was once a week for two weeks. That was the only part that doesn't make sense to me but I love it hereInterview Questions
Accepted OfferNegative ExperienceEasy Interview
- What would you do if a client broke a perfume after walking out Answer Question
Sephora is a visionary beauty-retail concept founded in France by Dominique Mandonnaud in 1970. Sephora's unique, open-sell environment features an ever-increasing amount of classic and emerging brands across a broad range of product categories including skincare, color, fragrance, and haircare, in addition to Sephora's own private label.
Owned by LVMH Moët Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts...