Sephora

  www.sephora.com
  www.sephora.com

Sephora Reviews

680 Reviews
3.7
680 Reviews
Rating Trends

Recommend to a friend
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Calvin McDonald
100 Ratings
  1. 12 people found this helpful  

    Great place to work if you're scrappy and up for the challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FSC Employee in San Francisco, CA
    Current Employee - FSC Employee in San Francisco, CA

    I have been working at Sephora full-time (more than an year)

    Pros

    #1 - People. I work at the HQ and I was worried coming from tech industry (no beauty experience) that this was going to be like Devil Wears Prada and everyone ate air sandwiches for lunch and wore the most expensive designer outfits imaginable. NOT the case. This company is filled with incredibly sharp, passionate, and "real" people. The pace is CRAZY here, but we're all in it together and there is a lot of (successful) cross functional partnership. It's a very collegiate, passionate culture.
    #2 - Career Opportunities. The company is growing so quickly, we're constantly creating new teams and taskforces. Sephora has a very lean organization for the size of the business it generates so you have the opportunity to wear many hats and try new things.
    #3 - Work Life Balance... tricky because this is so subjective and really depends on the department, but it's one of the company's values and most senior leaders are big proponents of maintaining a balance (and they lead by example)
    #4 - Bonus. The company has paid out ABOVE bonus target for the last several years. Not many companies can say that.
    #5 - Innovation. A lot of companies claim to be innovative but only few are. Sephora is truly innovative in its merchandising practices, technology, retail ops, and eCommerce/mobile functions. It's very cool to be a company that wins but never gets complacent.

    Cons

    #1 - Internal systems/processes (or lack thereof). It's shocking how old some of the processes and systems are here. It's on the senior leadership team's radar to update, but it can be incredibly frustrating, causing you to be less efficient than you'd like to be.
    #2 - Decisions are often made to start programs or initiatives without the proper planning, resources, or buy-in
    #3 - Ultimately, we report to LVMH and there can sometimes be a disconnect between San Francisco and Paris

    Advice to ManagementAdvice

    -Really focus on building up the internal systems and processes so people can do their jobs more effectively.
    -Invest in training. The training and education for the field/stores is INCREDIBLE--truly some of the best in the business. But there is a woeful lack of relevant training opportunities at the corporate level.

    Recommends
    Positive Outlook
    Approves of CEO

Sephora Interviews

Updated Dec 17, 2014
Updated Dec 17, 2014

Interview Experience

Interview Experience

62%
20%
16%

Getting an Interview

Getting an Interview

56%
27%
9%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1. 1 person found this helpful  

    Color Consultant Interview

    Anonymous Interview Candidate in Manhattan Beach, CA
    Anonymous Interview Candidate in Manhattan Beach, CA
    Application Details

    I applied online. The process took a dayinterviewed at Sephora in December 2014.

    Interview Details

    Group interview. Got called three hours later. Accepted offer. Did paperwork and came the next day for training. Orientation was once a week for two weeks. That was the only part that doesn't make sense to me but I love it here

    Interview Questions
    • What would you do if a client broke a perfume after walking out   Answer Question
    Accepted Offer
    Negative Experience
    Easy Interview

Sephora Awards & Accolades

Something missing? Add an award
Employees’ Choice - 50 Best Places to Work, Glassdoor, 2012

Additional Info

Website www.sephora.com
Headquarters San Francisco, CA
Size 1000 to 5000 Employees
Operated By LVMH
Founded 1998
Type Company - Private
Industry Retail
Revenue Unknown / Non-Applicable per year

Sephora is a visionary beauty-retail concept founded in France by Dominique Mandonnaud in 1970. Sephora's unique, open-sell environment features an ever-increasing amount of classic and emerging brands across a broad range of product categories including skincare, color, fragrance, and haircare, in addition to Sephora's own private label.

Owned by LVMH Moët Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts... More

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