Sephora Reviews

3.7
830 Reviews
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Sephora President and CEO Calvin McDonald
Calvin McDonald
175 Ratings
  • 2 people found this helpful

    more cons then pros

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Artist
    Current Employee - Senior Artist

    I have been working at Sephora

    Pros

    you get tons of product knowledge and education. the company does invest a lot of time in everyones education. You also receive a lot of free gratis (free product). they have good flexibility and work life balance. it a very fun environment and you really feel like family working there.

    Cons

    the challenges working at sephora is that it takes years of your time and dedication just to move up the slightest bit. And as you are doing so the pay is extremely low. they start you around $9 dollars a hour generally. thats what i started with and after 4 years i only got up to making $16 a hour. it would of been okay if i was still a cashier but i wasn't. and my list of responsibilities was endless. it consisted of preforming makeovers, certifying employees, training and preparing employees for certification, customer service, maintaining visual appearance, calling appointments, scheduling artists to take the appointments, ringing your own clients , meeting a quota for every smart technology in the store daily and money goals and looking after the store often. besides only getting up to $16 a hr. there is no commission and you are not allowed to accept clients tips. the also usually hire from the outside for management and don't even inform the employees so they can further their career with the company which makes no sense because they have dedicated employees that love their job and know the store and the business. but instead they hire people with know knowledge of cosmetics.

    Advice to ManagementAdvice

    the one thing i feel that is holding back this company is the lack of pay. they want top notch artists and educators and they're not going to have that because people with that much experience know they deserve to be paid more. also move up your hard workers instead of always hiring outside. you would have life long dedicated workers that would relate more with the cast because they've once been in their positions

    Doesn't Recommend
    Neutral Outlook

Sephora Interviews

Updated Mar 26, 2015
Updated Mar 26, 2015

Interview Experience

Interview Experience

60%
21%
17%

Getting an Interview

Getting an Interview

57%
26%
9%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Beauty Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Sephora.

    Interview Details

    After coming into the store and speaking with an associate, I was encouraged to apply. After sending my application, I was contacted the next day and we scheduled an interview. I met two members of the Sephora team at a nearby cafe lobby and they interviewed me over coffee. One was a manager I had met in-store, and the other was one that I had not met. It was just the three of us- this surprised me because everything I had seen online pointed to group interviews.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview

Sephora Awards & Accolades

Something missing? Add an award
Employees’ Choice - 50 Best Places to Work, Glassdoor, 2012

Additional Info

Website www.sephora.com
Headquarters San Francisco, CA
Size 1000 to 5000 Employees
Operated By LVMH
Founded 1998
Type Company - Private
Industry Retail
Revenue $10+ billion (USD) per year

Sephora is a visionary beauty-retail concept founded in France by Dominique Mandonnaud in 1970. Sephora's unique, open-sell environment features an ever-increasing amount of classic and emerging brands across a broad range of product categories including skincare, color, fragrance, and haircare, in addition to Sephora's own private label.

Owned by LVMH Moët Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts... More

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