Serco Group

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Serco Group Reviews

128 Reviews
128 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Serco Group CEO Rupert Soames
Rupert Soames
9 Ratings
  • 1 person found this helpful  

    Rewarding work- Very top heavy- Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ACAP Career Counselor in Atlanta, GA
    Former Employee - ACAP Career Counselor in Atlanta, GA

    I worked at Serco Group full-time (more than a year)


    Rewarding- developing relationships with soldiers and spouses. it is nice to see the progress and success of clients.


    Low pay, very top heavy, center managers do not lead but dictate. Lots of veterans are hired just because and do not perform job duties. Serco owns the contract for ACAP centers on Army bases. Serco management doesn't have a clue about what is going on in the centers nor do they care.

    Advice to ManagementAdvice


    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Serco Group Interviews

Updated Sep 19, 2014
Updated Sep 19, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Software Developer Interview

    Anonymous Interview Candidate in Reston, VA
    Anonymous Interview Candidate in Reston, VA
    Application Details

    I applied through an employee referral. The process took 2+ weeksinterviewed at Serco Group in February 2008.

    Interview Details

    I talked with my potential manager on a phone interview for about an hour. We had a great interview. After that interview, I was invited to meet with him and his director in person. When I met with them, the first question out of the director's mouth was "What will it take for us to get you on board?" It was only about a 30 minute interview but it was really good.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

Serco Group Awards & Accolades

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Additional Info

Headquarters Hook, United Kingdom
Size 5000+ Employees
Founded Unknown
Type Company - Public (SECCF)
Industry Business Services
Revenue $5 to $10 billion (USD) per year

Serco makes a difference to the lives of millions of people around the world.

Our customers are national and local governments and leading companies.

By focusing on the needs of the people they serve, we enable our customers to deliver better outcomes. Our frontline delivery involves us in vital areas of public life, including providing safe transport, finding... More

Mission: Our vision:

To be the world's greatest service company.

Everyone in Serco discovers a personal interpretation of "greatest" that supports what they do, every... More

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