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ServiceMaster Reviews

117 Reviews
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ServiceMaster CEO Robert Gillette
Robert Gillette
26 Ratings

    Management recognizes when you do well at your job and gives you ownership of your category.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN

    I have been working at ServiceMaster full-time (more than 5 years)


    Company includes training courses that help with professional development and is also willing to pay for professional training or further education.
    Each business is a leader in its industry which helps with industry recognition
    Do a good job and you will earn more responsibilities
    Company is changing to be more behavior focused, meaning concerned with how you accomplish things not just what you accomplish; I like that they are taking this approach
    CEO is very likable and is engaged with operations.


    Highly political at times
    Lots of red tape to get major decisions approved

    Advice to ManagementAdvice

    I like the move toward more behavior focused as it should allow better employee recognition.

    Positive Outlook
    Approves of CEO

ServiceMaster Interviews

Updated Jan 29, 2015
Updated Jan 29, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Application Details

    I applied through a recruiter. The process took 7+ weeksinterviewed at ServiceMaster.

    Interview Details

    I was contact by email 3 different times over a 3 month period. Each time we would correspond back and forth and set up a date and time for a phone interview. ALL THREE TIMES I made time in my day for this interview and they never called. I would email and ask why and never for a response or an apology. Just simply set up another time when no one would call. I own a few small business myself and I would literally schedule my day around these interviews. Extremely frustration and unprofessional. If they are this disorganized for an interview, I can't image how it must be to work there. My "recruiter" for ServiceMasters/terminex was Robert Thomas.

    Interview Questions
    • "Can we call you at 3 pm tomorrow? Doesn't matter what you respond, because we aren't going to call you anyway."   Answer Question
    Reasons for Declining

    Too unorganized.

    Declined Offer
    Negative Experience
    Easy Interview

ServiceMaster Awards & Accolades

Something missing? Add an award
America's Largest Private Companies, Forbes, 2009
America's Largest Private Companies, Forbes, 2008

Additional Info

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Headquarters Memphis, TN
Size 5000+ Employees
Founded Unknown
Type Company - Public (SERV)
Industry Business Services
Revenue $100 to $500 million (USD) per year
Competitors Unknown

ServiceMaster merrily mows, scrubs, sprays, and trims. A giant in its industry, the company serves millions of commercial and residential customers in the US and around the world with housecleaning, termite and pest control, and landscape maintenance services. Its best-known brands include Merry Maids and Terminix. ServiceMaster Clean cleans carpets and flooring for residential and commercial clients. Its AmeriSpec division inspects homes, American Home Shield provides home warranty plans, and Furniture Medic repairs and restores furniture. ServiceMaster is owned by... More

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