ServiceNow Reviews

93 Reviews
93 Reviews
Rating Trends

Recommend to a friend
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Frank Slootman
72 Ratings
  1. 10 people found this helpful  


    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer  in  Santa Clara, CA
    Former Employee - Engineer in Santa Clara, CA

    I worked at ServiceNow full-time for less than a year


    Opportunities to travel and get Hilton HHonors reward points

    If you really want to join the development organization then your best bet is to be a developer. Not a good place for product managers at all. QE is a great place if your goal is mediocrity and limited career growth. Managers seem to get fired more frequently then ICs.

    Choose your VP carefully. Each VP org is vastly different with some much better than others. Try to get to know the organization ahead of time through friends and colleagues. Then hope the horse you're riding on doesn't get sent to the glue factory (your VP doesn't get fired).


    No working from home. My manager repeatedly sent out emails to my team to remind us "The ServiceNow development organization doesn't allow for working from home as a common practice. Last minute emergencies exist and will be tolerated." She said if your car is in the shop then rent a car and make sure you're in the office. Picking up relatives or waiting for handyman are not considered legitimate reasons. This may be SOP in San Diego but not in Silicon Valley.

    Advice to ManagementAdvice

    Get your house in order. The hard part lies ahead and you're resting on your laurels.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

ServiceNow Interviews

Updated Sep 26, 2014
Updated Sep 26, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Solutions Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 weeks - interviewed at ServiceNow.

    Interview Details

    I really enjoyed this interview process. It was a bit slow due to some logistics, but otherwise I felt comfortable at all times, and I truly felt like I was also interviewing ServiceNow as a potential employer, not just the other way around.

    I found a job posting online and applied. I was contacted almost immediately by the hiring manager with interest. We had a phone interview within a week, a Skype interview a couple weeks later, and then an in-person interview that included giving a product demo to a room of people.

    The hiring manager thankfully didn't ask any of those typical interview questions that everyone hates (what's your greatest weakness?) - the interviews all felt more conversational and fluid, like he was getting to know me and I was getting to know the position and company.

    The most "challenging" part was, naturally, the product demo, but I was pretty well prepared and felt fairly at ease.

    Interview Questions
    • Absolutely nothing unexpected. The product demo was obviously the most difficult part of the interview process.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

ServiceNow Awards & Accolades

Something missing? Add an award
The 100 Biggest Stars In Silicon Valley, Business Insider, 2013
Hire Power Awards - Top 100 Job Creators, Inc. Magazine, 2012
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ServiceNow Locations

Additional Info

Headquarters Santa Clara, CA
Size 1000 to 5000 Employees
Founded 2004
Type Company - Public (NOW)
Industry Information Technology
Revenue $100 to $500 million (USD) per year

ServiceNow is the enterprise IT cloud company. We transform IT by automating and managing IT service relationships across the global enterprise. Organizations deploy our service to create a single system of record for IT and automate manual tasks, standardize processes and consolidate legacy systems. Using our extensible platform, our customers create custom applications... More

Mission: Transform IT

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