ServiceNow Reviews

113 Reviews
113 Reviews
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Frank Slootman
86 Ratings
  • 1 person found this helpful  

    I've been training my whole career for this

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Senior Software Engineer, UI in San Diego, CA
    Current Employee - Senior Software Engineer, UI in San Diego, CA

    I have been working at ServiceNow full-time (more than a year)


    To understand what I love about this company you need to know 2 things:

    1) Fred Luddy, the founder of ServiceNow, made a billion dollars and then came back the next day and worked harder than anyone else. In fact he still commits as much or more code than anyone else.

    2) It's a culture of making the customer happy... and we have a TON to keep happy!

    I love my job because I know that literally thousands of people will actually use the things that I build. This is why I occasionally choose to work extra hours... not because it's expected of me. But taking time off is encouraged and I never count my days because of the unlimited vacation policy!

    Our teams are growing fast but they have made organizational changes all the way up to support it. So I always know who I can go to and get a straight answer.

    We get to choose our project management style although scrum is the most popular.

    I get to work with some of the best engineers in the world, many of them great teachers! I am stretched and challenged every week.

    I have been blessed with opportunities to travel to exciting places to work on exciting projects.

    The free snacks are legit: kind bars, peanut m&ms, hint water, greek yogurt... really nice perk.

    The quarterly bonuses are awesome. First time in my career that I've ever actually gotten what I've been promised.

    Last but not least... I get state of the art hardware and software, literally the best tools to do my job.


    Test, test, test. If you don't catch problems with your code someone else will and you will hear about it :)

    Advice to ManagementAdvice

    Please bring back free Friday lunches. Those were really nice.

    Positive Outlook
    Approves of CEO

ServiceNow Interviews

Updated Jan 18, 2015
Updated Jan 18, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Data Scientist Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 4+ weeksinterviewed at ServiceNow in December 2014.

    Interview Details

    Had applied online. Got an email just 2 days from the date applied.
    Phone Screen 1:
    The hiring manager set up my first tech phone screen. This interview was mainly Machine learning & data analysis. The interviewer gave me a list of topics and asked me to rate myself on those topics. The topics included mostly machine learning algorithms (supervised to unsupervised). If I rate myself higher on any of those topics, I will get a follow up questions on them. It was a decent interview. He also asked me on how I keep myself updated with current machine learning trends.
    Phone Screen 2:
    This interview tested me on text mining concepts. He asked a lot about my approach towards data science problems etc
    On-site Interview:
    I had 4 rounds of interviews. The first round was database programming. The second round was python and machine learning. I messed it up in my 3rd round with a lot of theoretical questions. The last interview was with the VP and he was mostly focusing on team fit.

    Interview Questions
    • Derive Bayes theorem and explain why this is true? I didn't expect it.   View Answer
    No Offer
    Negative Experience
    Average Interview

ServiceNow Awards & Accolades

Something missing? Add an award
The 100 Biggest Stars In Silicon Valley, Business Insider, 2013
Hire Power Awards - Top 100 Job Creators, Inc. Magazine, 2012
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Additional Info

Headquarters Santa Clara, CA
Size 1000 to 5000 Employees
Founded 2004
Type Company - Public (NOW)
Industry Information Technology
Revenue $100 to $500 million (USD) per year

ServiceNow is the enterprise IT cloud company. We transform IT by automating and managing IT service relationships across the global enterprise. Organizations deploy our service to create a single system of record for IT and automate manual tasks, standardize processes and consolidate legacy systems. Using our extensible platform, our customers create custom applications... More

Mission: Transform IT

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