ServiceSource – Why Work For Us?

Today's CEOs are relentlessly focused on top-line company growth. While recurring revenue accounts for 30-40% of most companies' total revenue, it makes up 50% or more of profit, making it a critical revenue stream and a funding source for innovation and growth. And yet, it's often at the bottom of many companies' priorities list. At ServiceSource, recurring revenue is our sole focus. Our mission is to help technology-enabled companies to maximize their recurring revenue. We increase customers' contract renewal rates on average by 15 percentage points or more.

ServiceSource the global leader in recurring revenue management and we deliver results with Renew OnDemandTM, the world's only cloud application built specifically to manage and grow recurring revenue, which can be combined with our industry-leading services. With over a decade of experience focused exclusively in growing recurring revenue, our services and applications are based on proven best practices and global benchmarks

Learn more about our Product & Service Offerings:
SaaS Product - Renew OnDemand

Managed Services

Welcome To The Silver Lining.

Where challenge and teamwork meet, you'll find the opportunity to roll up your sleeves and build a legendary future. At ServiceSource, you'll get great exposure and solid experience working with Fortune 500 companies in several industries. Just look at our customers! And you'll build your career in an energetic workplace that rewards your wins with unlimited growth potential. (But we still know how to cut loose and have fun.)

At Our Core

  • We Deliver Results
  • We Do The Right Thing
  • We Win Through Teamwork

We Are Global

It's a great time to join our team. We're the global leader in recurring revenue management and software - and we're still growing. We're transforming our company and the industry we serve with our premier product, Renew OnDemandTM. It's the industry's only cloud application built specifically to arm our customers with a complete solution to renew contracts and subscriptions. And our leadership position and accelerated growth means you can develop right along with us, and that your results can open doors to new opportunities for your success - all over the world.

We have strategically located offices in:

  • Denver, CO
  • Dublin, Ireland
  • Kuala Lumpur, Malaysia
  • Liverpool, UK
  • Nashville Tennessee
  • San Francisco, CA
  • Singapore
  • Yokohama, Japan



  • Health, Life, Dental Insurance
  • Vision Care
  • Wellness Programs


  • Gym Discounts
  • Flex Spending
  • Commuter Allowance
  • 401(k)

...we've got you covered


ServiceSource Reviews

193 Reviews
193 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ServiceSource CEO Chris Carrington
Chris Carrington
104 Ratings

    Great place to grow your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ServiceSource


    You work with some of the largest companies in the world, and you actually get to help make decisions that decide strategy and enforce change in these global companies


    There is no clearly defined career path if you do not want to stay in sales. In order to branch out, you have to blaze the trail on your own. This is good for determined individuals, but for others who are not as determined or as ambitious, it's easy to get lost in the shuffle.

    Advice to ManagementAdvice

    Branch out from your own team/vertical. Learn what other teams are doing. Their struggles/challenges/opportunities might apply to your team as well, and we can all benefit from this kind of knowledge sharing.

    Positive Outlook
    No opinion of CEO

ServiceSource Interviews

Updated Dec 1, 2014
Updated Dec 1, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. 5 people found this helpful  

    Application Details

    I applied online. The process took 3+ monthsinterviewed at ServiceSource in February 2014.

    Interview Details

    The initial phone interview with a VP was in early December, with a follow-on phone screen before Christmas.
    A full interview cycle with several executives and peers came in mid - January. The five 45-minute interviews were back to back and covered standard interview questions about my background with little time reserved to ask your own. Be assertive, it's appreciated.
    After a few days I got information to prepare a presentation. The review and decision to move forward tool over two weeks, even the recruiter was getting frustrated.
    Early February I got requests for references. It took three weeks to call some of them, and not all of them were called.
    Things sped up once I talked to the President, who wanted to know good and bad things about the process thus far. I mentioned the uncharacteristic long and sequential process. I passed the final hurdle talking to a customer, and received a verbal offer in the middle of the salary range.
    I also found out that several executives are in the process of leaving or "being left", and heard from my connections about the many tensions in the company.

    Interview Questions
    • From the President: Tell me something good and something not so good about what you learned so far.   View Answer
    Reasons for Declining

    There is the "old" ServiceSource, and the new team that is struggling to gain traction. The leadership team is being "recycled" and no leader with the experience to pull this off is in sight. This and the tensions between the old and new ServiceSource make this too high of a risk.

    Declined Offer
    Negative Experience
    Easy Interview

ServiceSource Awards & Accolades

Something missing? Add an award
Technology Fast 500, Deloitte Consulting, 2012

Additional Info

Headquarters San Francisco, CA
Size 1000 to 5000 Employees
Founded 1999
Type Company - Public (SREV)
Industry Information Technology
Revenue $100 to $500 million (USD) per year
Competitors Oracle, SAP, NetSuite

ServiceSource is the global leader in recurring revenue management software and services. The world's most successful companies rely on us to maximize subscription, maintenance and support revenue, improve customer retention and increase business predictability and insight. With over a decade of experience focused exclusively in growing recurring revenue, our services and applications are based on proven best practices and global benchmarks. The company is headquartered in San Francisco, is publicly traded ((NASDAQ: SREV) and has over $8 billion under management for... More

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