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Servpro Industries Reviews

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Servpro Industries CEO Sue Steen
Sue Steen
49 Ratings
  • Oversee Fire Restoration

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Ferguson, MO
    Current Employee - Customer Service Representative in Ferguson, MO

    I have been working at Servpro Industries

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO


    Working with the clients and the rewarding when putting clients back in their repaired homes. Regular late nights from homes that have been flooding, water damage, and homes burnt from a various reasons of disasters.


    Heavy lifting property, cleaning jail cells from scabies & vomit, and tearing out floorings and walls.

    Advice to Management

    No one has ever been let down by me. I am a hard worker and dedicated. I have worked in call centers with the highest and accurate numbers possible.

Servpro Industries Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Administrative Assistant Interview

    Anonymous Interview Candidate in Carthage, MO
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied through a staffing agency. The process took a weekinterviewed at Servpro Industries (Carthage, MO) in June 2015.


    I took a quick test to rate my problem solving skills and reading comprehension, then I met with the office manager and franchise owner. Interview took about an hour and a half. The questions asked made you really think about what they were asking and what you were going to answer.

    Interview Questions

    • General questions, but there were a couple that stood out.
      "What is something you've done that you're proud of?"
      "If offered the job right now, what would you do?"

      That first one was hard for me; I couldn't think of anything other than raising my daughter.
      The second one took a little bit, but be honest, think about what you'd want to do if given a job right then.
      Answer Question

Servpro Industries Awards & Accolades

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Franchise System Restoration Services (#1), Entrepreneur Magazine, 2012
Top Ten Franchises (#7), Entrepreneur Franchise 500, 2013
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Additional Info

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Headquarters Gallatin, TN
Size 50 to 149 Employees
Founded 1967
Type Company - Private
Industry Business Services
Revenue $100 to $500 million (USD) per year

Servpro Industries, Inc. has over 1,600 Franchise Professionals in the US and Canada ready to provide you with fire and water damage restoration services. Making Fire and Water Damage “Like It Never Even Happened."

Whether you need emergency flood damage restoration or top-to-bottom home cleaning following fire, water or mold damage, you can trust SERVPRO Franchise... More

Mission: To develop a team of quality people who focus on excellent service, fairness and mutual respect.

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Servpro Industries

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