Shangri-La Hotels and Resorts Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Shangri-La Hotels and Resorts full-time (more than 3 years)Pros
I feel like my contribution is valued, and that the company at large really cares about maintaining best practices for the treatment of residents. Much better company than any other in the area, that I am familiar with. They are moving toward a more structured system with more oversight, which is good (and is very needed).Cons
Not a lot of room for advancement. The only place to go is in to management and there are few positions available. Some of the houses need a lot more oversight from upper management because managers are putting practices in place (or letting staff do so) that are restrictive, mean or borderline abusive. This has been getting a lot better lately, and one of the worst offenders is gone now, but at least one is left. If you get stuck with a bad manager, you're going to have a bad time.Advice to ManagementAdvice
Go in to homes an observe the staff and managers occasionally. I have seen upper management be really surprised and upset by practices that have been going on in houses for months or years. It's great to trust your house managers, but trust AND verify.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online. The process took 3 days – interviewed at Shangri-La Hotels and Resorts in December 2014.Interview Details
It is very long. My interview was 2 hours !! Besides, it was Friday night. I could guess how working style was. I cant believe it !! It is very far to get there. but you can take a shuttle bus.
It is difficult to find the entrance , so it is better to go there a bit earlier.Interview Questions
No OfferNeutral ExperienceAverage Interview
- about my experiences, reason for applying, what you could bring etc View Answer
The Shangri-La story began in 1971 with our first deluxe hotel in Singapore.
Inspired by the legendary land featured in James Hilton's 1933 novel, Lost Horizon, the name Shangri-La encapsulates the serenity and service for which our hotels and resorts are renowned worldwide.
Today, Hong Kong-based Shangri-La Hotels and Resorts is Asia Pacific's leading luxury hotel...
Mission: To delight our guests every time by creating engaging experiences straight from our heart.