Shaw Direct Reviews

21 Reviews
2.9
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Michael Abram
4 Ratings
  1.  

    Very supportive, high level of stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Support Representative in Calgary, AB (Canada)
    Current Employee - Customer Service Support Representative in Calgary, AB (Canada)

    I have been working at Shaw Direct full-time (more than an year)

    Pros

    Interesting call center environment , plenty of opportunity to move up

    Cons

    Stressful dealing with entitled customers, high pressure sales tactics.

    Advice to ManagementAdvice

    Total change in management is needed

    Recommends
    Positive Outlook
    Approves of CEO

Shaw Direct Interviews

Updated Oct 8, 2014
Updated Oct 8, 2014

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

33%
33%
33%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    interviewed at Shaw Direct in April 2014.

    Interview Details

    Interview was an hour long. First part of the interview, I was interviewed by three different people, each interview estimating a total of 10 min (total=30). Second part of the interview was a group interview, where we were given a scenario and had to discuss among a group, how you would solve your situation.

    Interview Questions
    • If you were stranded on an island and had only ten items (they give you the list of items) order them in most important for survival to least important.   Answer Question
    Accepted Offer
    Easy Interview

Shaw Direct Awards & Accolades

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Additional Info

Unlock Profile
Website www.shawdirect.ca
Headquarters Calgary, Canada
Size 500 to 999 Employees
Founded Unknown
Type Subsidiary or Business Segment
Industry Telecommunications
Revenue $50 to $100 million (USD) per year
Competitors Unknown

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