Recent Updates
  • Shop Direct update
    30 days ago

    Have a look at our video asking our colleagues why they love to work here at Shop Direct. Great to see an unscripted video to see why shop direct is an amazing place to work...

  • Shop Direct update
    30+ days ago

    Great to see our Chief Executive, Alex Baldock, in the Retail Week Power List 2015 - citing him as one of the most influential people in Retail.

    The Power List

    As anyone leading a retail business knows, the industry can be a fickle beast. Take your eye off what's happening even momentarily and trends, categories, consumer behaviours or technologies you thought were established and evergreen may have fallen off competitors' radars entirely, replaced by that elusive 'next big thing'.


Shop Direct Reviews

Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Alexander Baldock
5 Ratings
  • Helpful (1)

    Although the company is growing, a lot of the management are stuck in the dark ages.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive in Speke, England (UK)
    Current Employee - Executive in Speke, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO


    The company is growing and investing in some interesting technology Some good people


    It's quite insular and hierarchical Regular waves of redundancies Some managers out of their depth!

    Advice to Management

    Flatten unnecessary levels of management Reduce unnecessary paperwork Get closer to employees on the ground

Shop Direct Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Senior Manager Interview

    Anonymous Employee in Speke, England (UK)
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied in-person. The process took 2 weeks. I interviewed at Shop Direct (Speke, England (UK)) in March 2012.


    Detailed and challenging interview. The interviewer had clearly done their research and came very prepared with where they wanted to take the interview. Questions were probing and took me out of my comfort zone on a couple of occasions. There was a good balance to the interview as well - it gave me the chance to really understand what I needed to know about the role, the team, the business etc.

    Interview Questions

    • What do you know about Shop Direct and the journey we're on?   Answer Question

Shop Direct Awards & Accolades

Something missing? Add an award
Online Retailer of the Year , Retail System Awards, 2015
Best Large Pureplay Etailer of the Year , Oracle, 2015
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Additional Info

Headquarters Liverpool, United Kingdom
Size 1001 to 5000 Employees
Founded Unknown
Type Company - Private
Industry Retail
Revenue Unknown / Non-Applicable
Competitors Argos, NEXT, eBay

Shop Direct is the UK’s second largest pureplay online retailer, with annual sales of more than £1.7 billion. Our digital department store brands include, which is now a £800 million brand, and receive over a million website visits every day. Shop Direct exists to make good things easily accessible to more people. With our department store range, market-leading ... More

Mission: We’re a diverse business, with a clear purpose – to be a world-class digital retailer. In addition, our core belief is – to make good things easily accessible to more people. And, every single area of our business is focused on enabling us to achieve these two things. Which means that wherever your particular skills lie, you can be certain that a career with us will develop your strengths, stretch your potential and ignite your ambition.

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Shop Direct

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