How many jobs help you celebrate new babies, parties, weddings, reunions, a trip to Disneyland or the Roman Coliseum... all in the same day?
Explore the possible. See what develops.
Millions of customers have stored billions of photographs with Shutterfly. So we strive to delight our customers in every way possible. This requires our team members to have a keen interest in creating innovative solutions our customers will love, and a passion for customer service that builds trust by making their experience convenient, easy, and fun. And we are successful. Our customers love us – and it shows through their loyalty and feedback.
So we look for people who are collaborative, innovative, results oriented, and continually learning. Most important, we seek those who can embody and demonstrate our values:
- Passion - pursue excellence in everything we do
- Inspire - empower ourselves and each other to achieve more than we thought possible
- Act - think as owners and do what is right for the company, the customer and our team
- Commit - constructively challenge each other's ideas, commit as a team and then support one another
- Trust - treat others as we want to be treated
Looking for a competitive package that attracts top talent, engages individuals and retains high performers? At Shutterfly, we provide a creative mix of pay, benefit and perquisites that reward superior individual and market performance.
Pay programs include performance-based merit increases, bonuses and equity awards. We have comprehensive health and welfare programs, with flexible spending accounts and a 401(k) plan. And we love to recognize great performers with a variety of innovative recognition programs!
Depending on location, enjoy conveniences such as on-site massage, dry cleaning, gym & ski discounts, and our camera loan program. Break rooms are stocked with complimentary coffee, teas, espresso, sodas and juices, as well as fresh fruit and healthy snacks.
Working here also means playing here – with casual dress, personalized workspaces, company events, social hours, ping-pong, lots of free lunches, a softball league, running clubs, community volunteering, and more.
Our favorite perk? Every employee receives huge discounts and $2,000 of free merchandise every year!
We are committed to helping you continually learn and grow. We support technical skills, interpersonal skills and leadership training. Your development starts at orientation and doesn't stop.
Individuals working in production facilities participate in classroom instruction, detailed training on safety and equipment, and thorough on the job training – providing the foundation needed for rotations and advancement into supervisory and management roles.
Professionals and managers participate in formal training on how to maximize their individual performance and execution, how to spot and develop talent in others, and how to be great managers. Development at this level also includes standards such as presentation skills, project management, and advanced Excel.
And our senior executives continue their development with a focus on leadership, visioning, and successful business strategy.
We even provide free classes on photo editing software for you shutterbugs!
We are industry experts in imaging, web technology, marketing and manufacturing.
Our headquarters are in Silicon Valley, our manufacturing is in Phoenix and Charlotte, and sales offices are located around the country.
We have accomplished global leaders who are dedicated to creating an enduring brand and consumer experience through shared experiences. Their paths to Shutterfly are imprinted with work at other industry leading and innovative companies: eBay, Yahoo!, Apple, Electronic Arts, Accenture, Network Appliance, Kodak, Walmart.com, Netscape, Silicon Graphics, Sun Microsystems, RR Donnelley and others.
These leaders set the bar high, and use open and honest communication to build careers and keep everyone engaged. We internally share metrics about our financial results, operational efficiency, customer behaviors, and employee performance. As a result, employees across the company have a clear understanding of our performance, short-term business strategy and our longer term vision.
We know where we are, where we are going, and what to do to get there.
"I’ve been with Customer Service for over 10 years, and the best thing about my job is that I’m truly empowered to help customers. We don’t use a lot of complicated procedures or pre-written scripts. No matter what the issue, we take the time to listen to our customers, understand their individual concerns, and then work with them to find a solution. Our customers really appreciate the extra care we provide, and it’s because of the trust Shutterfly has in Customer Service to do the right thing."
Mike - Senior Customer Service Manager
" I joined the company more recently than most of the people I work with — and what I enjoy most about my job is interacting with different departments and people. In addition to my daily responsibilities, the company puts together many events that allow you to interact with your fellow colleagues, including charity races, team building events, and regular all-hands update meetings. In terms of my personal development, I feel that my manager takes a genuine interest in my career. Besides regular on-the-spot feedback, we meet formally on a quarterly basis, to review my goals, performance, and career objectives. This is a perfect opportunity for me to understand what I am doing well and to discuss any training courses that I am interested in taking to promote my learning. Furthermore, the perks at SFLY are great. I get free and discounted merchandise that give me the opportunity to create and try new products that I can share with my family and friends."
Nicole - SOX Compliance Officer
"Shutterfly embraces innovation, creativity and risk-taking like a startup but has all the stability, brand name and customer following of a well established company. I think that Shutterfly has the best of both worlds in this regard. Very rarely does a person get to work on cool and cutting edge technologies and at the same time build great experiences for millions of customers. I feel very lucky and proud to be able to do that every day here at Shutterfly!"
Omprakash - Senior Software Engineer
"I’ve been a Lead in the Photo area since early 2008. The Charlotte facility has grown tremendously during this period, and at the same time, has helped me grow both personally and professionally. I think Shutterfly is a great place to work — and the best part of my job is the people I get to work with. It is working on a great team that gets me ready to come to work every day."
Terrence - Product Lead
"Shutterfly takes chances, and it’s the spirit of innovation that makes it exciting to work here. A great example of this was the development of our Simple Path product. We brought together a cross-functional team to conceive, design, and engineer a break-through photo book creation experience that reaches potential customers in new and relevant ways. Owning the end-to-end experience, from physical product design to online personalization to package in the mail, gives us a unique opportunity to connect with and delight our customers across all those touchpoints."
Trynne - Director of Product Management
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Shutterfly full-time (more than 8 years)Pros
This is a strong company that takes care of their people. I worked for them for 8+ years and was able to grow with the company when it came to NC. It has strong core values . Shutterfly is a company that invest in their peoples success as well as thier ownCons
Only 1 member of management that was disrespectful and rude .Advice to ManagementAdvice
Keep up the great work.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online. The process took 4 weeks – interviewed at Shutterfly.Interview Details
Applied online, and was contacted by a recruiter. Has a phone interview, then an online coding test. Found out I passed and was flown to Redwood City to interview on site with two different teams on two separate days. The first interview was not difficult, just questions about ReST and CS principles. The second was a little more challenging, and a DP question was thrown in there. All in all, it was a good experience, and I really enjoyed meeting the people. Everyone was nice and seemed to want you to succeed.Interview Questions
Negotiation DetailsAsk for what you want, and as long as it's reasonable, they will try to accommodate.Accepted OfferPositive ExperienceDifficult Interview
- Nothing unexpected, just study up on algorithms, data structures, etc... Answer Question
Whether or not you are the consummate shutterbug, you can rely on Shutterfly for digital prints. An e-commerce company specializing in digital photo products and services for the consumer and professional photography markets, the company offers customers the ability to upload, share, store, and edit digital photos through its website. In addition to traditional 4-inch by 6-inch prints, Shutterfly provides prints ranging from wallet-sized to jumbo enlargements. The company also offers personalized items including mugs, photo books, calendars, magnets, and T-shirts through...