Shutterfly – Why Work For Us?

How many jobs help you celebrate new babies, parties, weddings, reunions, a trip to Disneyland or the Roman Coliseum... all in the same day?

How many jobs help make people smile from ear to ear and shed tears of joy every single day?
Jobs at Shutterfly do!
Our vision is to make the world a better place by helping people share life’s joy. And our daily mission is to build an unrivaled service that enables deeper, more personal relationships between our customers and those who matter most in their lives.
We are the leading Internet-based social expression and personal publishing service offering products through the Shutterfly, Tiny Prints and Wedding Paper Divas brands. Through the creativity and passion of our employees, our products and services have come to touch the lives of millions of delighted customers around the world. We understand them and what they need to celebrate the special and priceless moments of their lives. We empower them to do more with their pictures and experiences by creating cards, photo books and sharing their memories- and when we see the results, it inspires us to do our best - for our customers and for each other.

You can make an immediate impact, advance your career and expand your knowledge at Shutterfly and our growing family of brands. Our growth is creating a range of opportunities for talented and innovative professionals.

Explore the possible. See what develops.

Millions of customers have stored billions of photographs with Shutterfly. So we strive to delight our customers in every way possible. This requires our team members to have a keen interest in creating innovative solutions our customers will love, and a passion for customer service that builds trust by making their experience convenient, easy, and fun. And we are successful. Our customers love us – and it shows through their loyalty and feedback.

So we look for people who are collaborative, innovative, results oriented, and continually learning. Most important, we seek those who can embody and demonstrate our values:

  • Passion - pursue excellence in everything we do
  • Inspire - empower ourselves and each other to achieve more than we thought possible
  • Act - think as owners and do what is right for the company, the customer and our team
  • Commit - constructively challenge each other's ideas, commit as a team and then support one another
  • Trust - treat others as we want to be treated

Looking for a competitive package that attracts top talent, engages individuals and retains high performers? At Shutterfly, we provide a creative mix of pay, benefit and perquisites that reward superior individual and market performance.

Pay programs include performance-based merit increases, bonuses and equity awards. We have comprehensive health and welfare programs, with flexible spending accounts and a 401(k) plan. And we love to recognize great performers with a variety of innovative recognition programs!

Depending on location, enjoy conveniences such as on-site massage, dry cleaning, gym & ski discounts, and our camera loan program. Break rooms are stocked with complimentary coffee, teas, espresso, sodas and juices,  as well as fresh fruit and healthy snacks.

Working here also means playing here – with casual dress, personalized workspaces, company events, social hours, ping-pong, lots of free lunches, a softball league, running clubs, community volunteering, and more.

Our favorite perk? Every employee receives huge discounts and $2,000 of free merchandise every year!

We are committed to helping you continually learn and grow. We support technical skills, interpersonal skills and leadership training. Your development starts at orientation and doesn't stop.

Individuals working in production facilities participate in classroom instruction, detailed training on safety and equipment, and thorough on the job training – providing the foundation needed for rotations and advancement into supervisory and management roles.

Professionals and managers participate in formal training on how to maximize their individual performance and execution, how to spot and develop talent in others, and how to be great managers. Development at this level also includes standards such as presentation skills, project management, and advanced Excel.

And our senior executives continue their development with a focus on leadership, visioning, and successful business strategy.

We even provide free classes on photo editing software for you shutterbugs!

We are industry experts in imaging, web technology, marketing and manufacturing.

Our headquarters are in Silicon Valley, our manufacturing is in Phoenix and Charlotte, and sales offices are located around the country.

We have accomplished global leaders who are dedicated to creating an enduring brand and consumer experience through shared experiences. Their paths to Shutterfly are imprinted with work at other industry leading and innovative companies: eBay, Yahoo!, Apple, Electronic Arts, Accenture, Network Appliance, Kodak,, Netscape, Silicon Graphics, Sun Microsystems, RR Donnelley and others.

These leaders set the bar high, and use open and honest communication to build careers and keep everyone engaged. We internally share metrics about our financial results, operational efficiency, customer behaviors, and employee performance. As a result, employees across the company have a clear understanding of our performance, short-term business strategy and our longer term vision.

We know where we are, where we are going, and what to do to get there.

"I’ve been with Customer Service for over 10 years, and the best thing about my job is that I’m truly empowered to help customers. We don’t use a lot of complicated procedures or pre-written scripts. No matter what the issue, we take the time to listen to our customers, understand their individual concerns, and then work with them to find a solution. Our customers really appreciate the extra care we provide, and it’s because of the trust Shutterfly has in Customer Service to do the right thing."

Mike - Senior Customer Service Manager




" I joined the company more recently than most of the people I work with — and what I enjoy most about my job is interacting with different departments and people. In addition to my daily responsibilities, the company puts together many events that allow you to interact with your fellow colleagues, including charity races, team building events, and regular all-hands update meetings. In terms of my personal development, I feel that my manager takes a genuine interest in my career. Besides regular on-the-spot feedback, we meet formally on a quarterly basis, to review my goals, performance, and career objectives. This is a perfect opportunity for me to understand what I am doing well and to discuss any training courses that I am interested in taking to promote my learning. Furthermore, the perks at SFLY are great. I get free and discounted merchandise that give me the opportunity to create and try new products that I can share with my family and friends."

Nicole - SOX Compliance Officer



"Shutterfly embraces innovation, creativity and risk-taking like a startup but has all the stability, brand name and customer following of a well established company. I think that Shutterfly has the best of both worlds in this regard. Very rarely does a person get to work on cool and cutting edge technologies and at the same time build great experiences for millions of customers. I feel very lucky and proud to be able to do that every day here at Shutterfly!"

Omprakash - Senior Software Engineer




"I’ve been a Lead in the Photo area since early 2008. The Charlotte facility has grown tremendously during this period, and at the same time, has helped me grow both personally and professionally. I think Shutterfly is a great place to work — and the best part of my job is the people I get to work with. It is working on a great team that gets me ready to come to work every day."

Terrence - Product Lead



"Shutterfly takes chances, and it’s the spirit of innovation that makes it exciting to work here. A great example of this was the development of our Simple Path product. We brought together a cross-functional team to conceive, design, and engineer a break-through photo book creation experience that reaches potential customers in new and relevant ways. Owning the end-to-end experience, from physical product design to online personalization to package in the mail, gives us a unique opportunity to connect with and delight our customers across all those touchpoints."

Trynne - Director of Product Management

Shutterfly Reviews

192 Reviews
192 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shutterfly President, CEO, and Director Jeff Housenbold
Jeff Housenbold
121 Ratings

    Great place to work

    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Shutterfly


    Flexibility, work- life balance, new technologies to learn


    Personal growth - Not so much.

    No opinion of CEO

Shutterfly Interviews

Updated Nov 19, 2014
Updated Nov 19, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Senior Software Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeksinterviewed at Shutterfly.

    Interview Details

    Applied online, and was contacted by a recruiter. Has a phone interview, then an online coding test. Found out I passed and was flown to Redwood City to interview on site with two different teams on two separate days. The first interview was not difficult, just questions about ReST and CS principles. The second was a little more challenging, and a DP question was thrown in there. All in all, it was a good experience, and I really enjoyed meeting the people. Everyone was nice and seemed to want you to succeed.

    Interview Questions
    • Nothing unexpected, just study up on algorithms, data structures, etc...   Answer Question
    Negotiation Details
    Ask for what you want, and as long as it's reasonable, they will try to accommodate.
    Accepted Offer
    Positive Experience
    Difficult Interview

Shutterfly Awards & Accolades

Something missing? Add an award
Top 25 US Medium-Size Companies, Great Place to Work Institute, 2010
One of Arizona’s Most Admired Companies, Arizona Business Magazine, 2010
Best Places To Work, Charlotte Business Journal, 2010
#1 in Photobooks, Top Ten, 2010
Employees’ Choice - 50 Best Places to Work, Glassdoor, 2011
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Additional Info

Headquarters Redwood City, CA
Size 1000 to 5000 Employees
Founded 1999
Type Company - Public (SFLY)
Industry Information Technology
Revenue $500 million to $1 billion (USD) per year
Competitors Snapfish, Vistaprint, EZ Prints

Whether or not you are the consummate shutterbug, you can rely on Shutterfly for digital prints. An e-commerce company specializing in digital photo products and services for the consumer and professional photography markets, the company offers customers the ability to upload, share, store, and edit digital photos through its website. In addition to traditional 4-inch by 6-inch prints, Shutterfly provides prints ranging from wallet-sized to jumbo enlargements. The company also offers personalized items including mugs, photo books, calendars, magnets, and T-shirts through... More

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