Silverado – Why Work For Us?


Silverado Story

In 1996, Loren Shook and Steve Winner co-founded Silverado, which instituted a new standard of care for people with memory-impairment. Both men are now considered leading Alzheimer’s futurists. They have provided distinguished service to numerous state and national senior health care associations and each has received many prestigious awards for outstanding contributions in care for the memory-impaired.

Loren Shook believed people with Alzheimer’s and other memory-impairing diseases were capable of greater engagement with the world and with their loves ones than traditional care facilities were producing. This was not idle thinking it was based on his experience, literally from childhood, working in psychiatric care hospitals. However, only after he heard Steve Winner advocating similar ideas at a national conference did Loren see a way of putting these theories to the test.

It wasn’t simple or without risk, because it required that Loren, Steve and their founding partner, Jim Smith, create a new kind of residential care community that would serve only those with memory-impairing diseases. Today, thousands of families are grateful these Alzheimer’s futurists dared to follow their dream.


Philosophy & Values

The best care is rooted in passion for helping others. When this is combined with the right skills and experience something special happens. At Silverado we aim to create the perfect blend of these traits to enrich the lives of our clients, residents, patients, their families and our own associates.

Our mission is to provide the highest quality of care and support to those with memory impairment and other chronic and acute conditions. To us, these conditions do not mean a person’s life is over. With the proper care, individuals can maximize their quality of life. Achieving this mission requires the compassion and dedication of our entire organization and is ultimately defined by the satisfaction of those whose lives we touch.

Personalized Care
There is no better way to maximize the quality of life than with personalized care. By using an approach that treats the individual not the condition, the teams at Silverado are able to create care plans that help each person in our care achieve the best quality of life possible.

Compassionate, Committed Staff
Our team members share a desire to provide the highest quality care and support. We strive to have a productive and nurturing environment that encourages long and fruitful careers with us. We also provide associates with ongoing training with the goal of developing effective and knowledgeable leaders.

Continuous Improvement
A statement of values is only worth the actions that back it up. We are continuously innovating and improving the level of our services. Methods such as pet therapy, art programs and a social atmosphere augment the effects of traditional treatments and have shown wonderful results.


Join Our Team

While making a living is important, there is a certain type of person who yearns to make a difference – to finish a meaningful day’s work and take pride in the fact that the world is a better place because of their efforts. Sometimes it's more than just a paycheck.

If you are one of these people, then you have the traits that set Silverado team members apart.

Silverado is constantly searching for both team members and volunteers who share our goal of improving the world one person at a time. We currently operate memory care assisted living communities in Arizona, California, Colorado, Illinois, Texas, Utah, Washington and Wisconsin and skilled nursing/rehabilitation centers, home care, care management, and hospice services in select states.

To learn more about openings in your area and take your first step toward a fulfilling career with Silverado, click here!



Enriched Living

Our At Home Care, Memory Care Communities, and Hospice Care services enhance the lives of those they touch. These stories are the product of our commitment to delivering top quality care and evidence that our compassionate approach is a means to improve the lives of those we care for, their families and our own associates.

Silverado was founded on the belief that people with memory-impairment can still experience full and happy lives, simply by being given the opportunity to participate in life.


Love is Greater Than Fear

These five powerful words are the philosophy upon which Silverado bases its operations. Love represents courage, kindness, compassion, responsibility, understanding, forgiveness, and all things good. Fear represents the opposite.

At Silverado, we strive always to come from Love, basing our decisions and actions on all that Love is, knowing that love is indeed greater than fear. In so doing, the positive energy generated by Love allows us to offer our residents, clients, patients, families and associates the most life has to offer and in turn to receive Love. Each and every action we take from Love serves to build and support the divine human spirit in ourselves and in those whose lives we touch.

Love is what propels our associates to seek innovative solutions to challenges and create opportunities from problems.

“Our philosophy of ‘Love is Greater than Fear’ means embracing the memory-impaired and acting in their best interests through the spirit of love, rather than shunning them because of our own fears of the disease. This belief will be essential to making memory-impairment care as great a social focus as are the prevention and cure,” explains Shook.

Silverado Reviews

60 Reviews
60 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Silverado President, Chairman & CEO Loren B. Shook
Loren B. Shook
38 Ratings

    Feel valued and that I'm making a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Silverado full-time (more than an year)


    My team is amazing and the support we have for one another, encouraged by Silverado's culture, is truly something I've never experienced before. Being a support system and resource for partners in the field helps to impact more lives and further Silverado's drive to change the way the world views individuals with memory loss. There are career opportunities and support from leadership to grow and reach further advancement. The work environment at the Home Office is wonderful, with a game room and walks for needed breaks, plus pets and children welcome at any time truly livens up the place.


    Some of the systems and procedures are outdated and confusing, specifically around finance, but I'm hopeful as the company continues to grow, these will evolve too. The cost of benefits are also quite high, and while there are some incentives that help to offset that, lower cost plans would be appreciated.

    Positive Outlook
    Approves of CEO

Silverado Interviews

Updated Sep 5, 2014
Updated Sep 5, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Activities Assistant Interview

    Anonymous Employee in Lake Zurich, IL
    Anonymous Employee in Lake Zurich, IL
    Application Details

    I applied online. The process took 3 weeksinterviewed at Silverado in August 2014.

    Interview Details

    I applied online (through an ad I saw on Craigslist) to be the Activities Assistant for the Silverado Memory Care Community near me. I got a call back about a week later asking me to come in anytime to fill out more application materials, sign essential paperwork, and fill out a test online. I did so soon after the call. The questions asked on the computer were very simple and repetitive, basically trying to figure out if I have ever stolen from work, done drugs, or physically abused a client or coworker. After I finished and left the building, the receptionist called me and told me she had emailed me another questionnaire to fill out. This one just had your typical "What would you do if..." questions that are often seen on applications and asked in job interviews. I finished that up, and a few days later, on a Monday, the Director of Resident Engagement (who had called me originally and is the supervisor to the Activities Assistants) gave me a call and offered to interview me on the following Wednesday at 1 PM. When I arrived, the receptionist told me that my interviewer was currently finishing something up and would be with me soon. I sat in the living room (which was really enjoyable, actually, because I was able to hang out with the residents) for an hour (!!!) before she came to get me. It was a bit frustrating that it took so long, but I figured she must have been very busy so I didn't really care. My interview went fine; I wasn't too confident when I left, but I knew I didn't completely blow it. Another week went by and I received another call from the Director of Resident Engagement, asking me to come in at any time to fill out the papers for my background check and to get my physical and orientation set up. I thought this meant I had the job, so I thanked her and showed up the next day. I waited another half hour for her, and then she greeted me, took me to the room I was interviewed in, and said that the woman with the papers I needed to sign wasn't there at the moment and that I would be called when she arrived (which was implied to be later that day). Again, I thought I had the job, so I thanked her again and left. A week later, I still hadn't received a phone call. I called her twice after that and left a message asking when I could fill out the papers, and I have not heard back. I just personally think this is very unprofessional. I don't mind getting rejected after an interview, but I really felt like they just changed their minds and ignored me until I got the point. I don't doubt that this is a great company to work for and I loved talking with the residents. Just be wary of the supervisors, I guess.

    Interview Questions
    • This job requires getting in people's faces, smiling, and asking over and over to ask the residents to participate. It's exhausting. Is that something you're willing to do?   Answer Question
    No Offer
    Negative Experience
    Easy Interview

Silverado Awards & Accolades

Something missing? Add an award
ALFA Best of the Best Award, Assisted Living Federation of America, 2013
Top 150 - National Top Workplaces, Top Workplaces, 2013
Top 100 Places to Work in D-FW (Midsize), The Dallas Morning News, 2013
Top Workplaces, Orange County Register, 2013
Advocacy Innovator Award, NHPCO, 2014
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Additional Info

Headquarters Irvine, CA
Size 1000 to 5000 Employees
Founded 1996
Type Company - Private
Industry Health Care
Revenue $100 to $500 million (USD) per year

Everything we do at Silverado is focused toward enriching the quality of life for clients, residents, patients, families and associates. We recognize the value of the human spirit and believe that memory impairment and other chronic or acute conditions do not mean the end of a purposeful, rich life.

Mission: Our mission is to provide the highest quality of care and support to those with memory impairment and other chronic and acute conditions. To us, these conditions do not... More

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