Sitel

www.sitel.com

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Sitel Reviews

414 Reviews
2.4
414 Reviews
Rating Trends

Recommend to a friend
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Sitel President & CEO Bert Quintana
Bert Quintana
118 Ratings
  •  

    Enjoyed Working

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sitel

    Pros

    Good Environment, Flexibility, Good for freshers.

    Cons

    Work Life Balance, Training, do not hire appropriate number of people to save their money.

    Recommends

Sitel Interviews

Updated Jan 19, 2015
Updated Jan 19, 2015

Interview Experience

Interview Experience

68%
22%
8%

Getting an Interview

Getting an Interview

65%
12%
8%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Work At Home Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2 weeksinterviewed at Sitel.

    Interview Details

    Easy interview process, I applied online and too a personality and skills test. I got an e-mail to schedule a phone interview. The interview was very simple, she went over the details and told me which assignment I would be working on and told me that I got the job. I didn't end up taking the job because I was enrolled in school and in order to be employed by Sitel, your schedule has to be completely open.

    Interview Questions
    Reasons for Declining

    Your schedule has to be COMPLETELY open and mine was not.

    Declined Offer
    Positive Experience
    Easy Interview

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Additional Info

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Website www.sitel.com
Headquarters Nashville, TN
Size 5000+ Employees
Founded 1998
Type Company - Private
Industry Business Services
Revenue $1 to $2 billion (USD) per year

When businesses need a little help in taking care of their customers, teleservices company Sitel (formerly ClientLogic) wants to be there. The company is a leading provider of business process outsourcing (BPO) services related to customer care. Its offerings include customer acquisition, back-office processing, collections, and technical support. To assist its clients with their sales management needs, Sitel performs inbound and outbound sales, subscription renewal, database cleaning, lead generation, and order fulfillment services. It operates from more than... More

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