SmartBear Software


SmartBear Software – Why Work For Us?

​​​​We are all about quality in everything we do. We care about our customers, our products and our employees...

SmartBear was voted #2 by Glassdoor Employee's Choice Best Places to Work for medium sized companies in 2014 and #11 in the Boston Globe's Best Places to Work for small-to-medium sized businesses in 2013.

We're pretty proud of that!

We offer powerful, affordable and easy to use software development, testing, performance and post deployment monitoring tools that work well in small-company environments and easily scale for enterprise use. With our tools, testers and developers can automate mundane tasks, easily track and report the success of their efforts, and build the best-performing products possible.

We ranked first overall in high tech, so if you're looking for a fast-paced, high growth company to call home, SmartBear is a great fit.


​​You’re going to need these.

Joining SmartBear means joining a team that thrives in a fun, fast-paced environment... at work and at play. You’ve got to be smart, agile, and motivated to achieve your personal best.

Since our success depends on yours, one of our benefits includes reimbursement for a new pair of athletic shoes.

If you play smart and play fair, welcome to SmartBear! Just remember to wipe your feet at the door.​​​

​​It’s all about Mark...

or Jeanne, or Ian, or Barbara...

Think for a moment about the best job you ever had. What made it great? If you’re like us, you’ll say it was the people you worked with that made you enjoy coming to work every day.

Our SmartBears come to work to be with the best and brightest people in the software industry, but they stay because it is a great fit. In addition to working hard, we like to play hard… it’s not uncommon to find our SmartBears chilling in our rec room eating popcorn fresh from the Popcorn cart, sparring a game of foosball, shooting hoops or teeing up on the ”in-house” green.

Are you ready for a new “best job you ever had”?​​​

​​​​Our benefits package… well let’s just say we’re not your average SmartBear!!!​​

Taking care of our SmartBears helps them take care of our customers and give back to their communities - in their own unique way (hint: watch the video). We take great pride in taking care of our SmartBear family by keeping them happy and healthy with a comprehensive benefits package that rivals our biggest, well... rivals!

Did you know that SmartBear Software pays 80% of the employee premium, regardless of level of coverage, for Medical, Dental and Vision coverage? We also cover 100% of the plan deductible through our Health Reimbursement Account benefit. THAT'S AWESOME!!! And that’s not all...


Medical: BlueCross BlueShield

The SmartBear Family provides medical insurance through BlueCross BlueShield of Massachusetts. New England employees have the option of enrolling in either the HMO Blue New England Plan or the Preferred Blue PPO Plan. Employees outside of New England will be enrolled in the Preferred Blue PPO Plan.

Dental: BlueCross BlueShield Dental Blue Select PPO

Vision: EyeMed


Life Insurance

Short and Long Term Disability

401(k) Match

Health Reimbursement Account (HRA)

Flexible Spending Account (FSA) for medical and dependent care


Life Care Employee Assistance Program – counseling services for employees

LifeMart – members only discount shopping website offering SmartBears a (up to) 40% discount on products and services

REST - Real Estate Services Team of experts that provides all SmartBears real estate assistance with buying, selling OR refinancing!

PTO time

Company paid holidays

Floating holiday (you pick the day!)

Paid volunteer time off

Employee outings to “build a positive SmartBear family spirit!

Sorry, personal grooming is not covered


​​​​Delighting customers starts here.​​

​​At SmartBear, we want every team member to live up to the highest standards... those of our customers.

We know if we focus on delighting our customers with our products and services, we’ll continue to grow and exceed expectations for growth and profitability.

That’s why we hire people who can communicate openly and honestly, treat others with respect, and remember to have fun. It’s this rewarding work environment that is helping SmartBear become the best place to work, anywhere.

We didn’t create our values during some sort of executive summit, that’s not our style. Our values mean more to our people, because they were created by our people.

SmartBears pledge to:

WOW with innovative products and service

Believe in one company, one experience

Value open, honest, effective communication

Walk the talk

Build FUN teams with family spirit

Work to live, not live to work​​

SmartBear Software Photos

SmartBear Software Reviews

48 Reviews
48 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SmartBear Software CEO Doug McNary
Doug McNary
5 Ratings

    Customer Care Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SmartBear Software


    Balanced work-life and friendly co-workers.


    Need to have more promotions.

    Positive Outlook
    No opinion of CEO

SmartBear Software Interviews

Updated Jan 24, 2015
Updated Jan 24, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Sales Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    The process took a weekinterviewed at SmartBear Software in January 2015.

    Interview Details

    Great phone interview, set time for face to face, met with four individuals, all was positive, was told I would get a call that night or in the morning from the hiring manager. When I asked if the 8:00-6:00 hours were expected they were no longer interested. No call from hiring manager, received an email with a reason for not being interested that had nothing to do with my interview or position.
    They have moved to Somerville, very expensive to park and eat in area. Many employees are complaining about cost of working in that area.

    Interview Questions
    • Interview questions were spot on and enjoyable, no standouts to mention.   Answer Question
    No Offer
    Average Interview

SmartBear Software Awards & Accolades

Something missing? Add an award
Top Places to Work, Boston Globe, 2013
Best Medium Sized Companies to Work For (#2), Glassdoor, 2014
Best Overall Functional Testing Tool (TestComplete), ATI Automation, 2013
Social Media "Talking", Forrester Groundswell Awards, 2012
Jolt Award for Best Testing Tools, Dr. Dobbs, 2013
Show More

Additional Info

Headquarters Beverly, MA
Size 150 to 499 Employees
Founded 2007
Type Company - Private
Industry Information Technology
Revenue $50 to $100 million (USD) per year
Competitors Atlassian, New Relic, Soasta

Over 1 million (yes, one million!) software testers, developers and operations professionals use SmartBear tools to develop, test and monitor their applications on desktop, mobile and in the cloud.

We believe in open, honest communication with family values. Whether you're in Beverly, Massachusetts or 5,000 miles East in Tula, Russia, you'll find SmartBears who believe in... More

"Be the leading volume provider of software quality and performance management tools
                           for development and... More

Work at SmartBear Software? Share Your Experiences

SmartBear Software

Click to Rate