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Smith's Food & Drug Reviews

75 Reviews
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Recommend to a friend
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Mark Tuffin
26 Ratings
  • Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Salt Lake City, UT
    Former Employee - Customer Service Representative in Salt Lake City, UT

    I worked at Smith's Food & Drug full-time (More than a year)

    Positive Outlook
    Positive Outlook


    Decent pay, great health insurance benefits, constant promotion opportunities, and you get paid weekly on Thursdays (at least in the Salt Lake City area), flexible scheduling, paid vacation days. Overall it was a great job. The pros definitely weigh out the cons.


    Management was constantly changing which created a bit of a hectic work environment. Some of the managers were great though, just depends on what department you work in. The obvious downfall to this job is the customers. Most of them are nice, but the grouchy ones can get pretty bad. But that's how it goes when working with the public. Just try to keep a positive attitude.

    Advice to Management

    Try to communicate with all management within the store to ensure that all policies are uniform. Doing so would reduce misunderstandings between managers, coworkers, and customers.

Smith's Food & Drug Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Courtesy Clerk Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online – interviewed at Smith's Food & Drug.


    Quick and efficient wondering mostly about availability to work and if I was ok with doing grunt work. Ask if I had own transportation and how many hours a week I could work

    Interview Questions

Smith's Food & Drug Awards & Accolades

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Additional Info

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Headquarters Salt Lake City, UT
Size 5000+ Employees
Operated By Kroger
Founded 1999
Type Subsidiary or Business Segment
Industry Retail
Revenue $5 to $10 million (USD) per year
Competitors Safeway, SUPERVALU, Walmart

From a small grocery store founded by Ren Smith in Brigham City, Utah, Smith's Food & Drug has grown into a regional powerhouse with supermarkets in Nevada, New Mexico, and Utah. Major markets include Las Vegas, Salt Lake City, and Albuquerque. Most of its 130-plus stores are conventional supermarkets with in-store pharmacy departments and many offering bakeries, one-hour photo labs, and other services. The regional chain also operates about a half a dozen larger Smith's Marketplace stores (154,000 sq. ft. on average) in Utah that combine full-service grocery, pharmacy... More

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