Social Security Administration

Social Security Administration Photos

Parking lot view of the Social Security Administration headquarter office located in Woodlawn, MD (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.178)
2121 Crystal Drive

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Social Security Administration Reviews

237 Reviews
237 Reviews
Rating Trends

Recommend to a friend
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Carolyn W. Colvin
35 Ratings

    Good intro to Government job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Technician in Wilkes-Barre, PA
    Former Employee - Customer Service Technician in Wilkes-Barre, PA

    I worked at Social Security Administration full-time (more than 5 years)


    Every job has stress, but this was one of my least stressful. You learn to plan for your future by acquiring knowledge on SSA programs. You have a feeling of accomplishment when you help others. Good pay and benefits. No weekend work, which is a big pro.


    Sometimes the people you are trying to help are not well mentally or are just upset and you are going to take the brunt of it. Government work is governed by rules, policies, and regulations; not always by common sense.

    Advice to ManagementAdvice

    Be more personable and less robotic.

    Positive Outlook
    No opinion of CEO

Social Security Administration Interviews

Updated Jan 22, 2015
Updated Jan 22, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Contact Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The process was fairly easy, interviewed by two people, they both asked behavioral based questions. The interview lasted about an hour. They both explain the job title detail very well. Overall positive experience

    Interview Questions
    • Tell us a time when you had a co-worker with different work values to you.   Answer Question
    Negotiation Details
    GS 5
    Accepted Offer
    Positive Experience

Social Security Administration Awards & Accolades

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Best Employers for Latinos to Work For in the East, Latinos For Hire, 2012
Best Employers for Latinos to Work For in the West, Latinos For Hire, 2012
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Additional Info

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Headquarters Baltimore, MD
Size 5000+ Employees
Founded 1937
Type Government
Industry Government
Revenue Unknown / Non-Applicable per year
Competitors Unknown

These guys have your number. Or at least you better hope they do. The Social Security Administration (SSA) pays retirement, disability, and survivors benefits to workers and their families. The SSA also issues Social Security numbers and administers the Supplemental Security Income (SSI) Program from more than 1,400 offices around the country, including its regional headquarters in Atlanta, Boston, Chicago, Dallas, Denver, Kansas City, New York, Philadelphia, San Francisco, and Seattle. The SSA operates primarily with an annual federal budget of $12.5 billion and some... More

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Social Security Administration

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