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SoulCycle Reviews

34 Reviews
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SoulCycle Co-Founders and Co-CEOs Elizabeth Cutler and Julie Rice
Elizabeth Cutler and Julie Rice
7 Ratings
  • Helpful (1)

    Front Desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SoulCycle part-time

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO


    Super supportive company; I have never seen so many people who expressed interest in going further within the company be promoted so quickly. If you want to grow with SoulCycle they will find a way to make it happen! Free classes are a fantastic work perk.


    Not a super high paycheck as a Front Desk team member. Free classes make this a little more understandable, but it doesn't help pay the bills. Still, it's such a positive work environment and, as I mentioned, if you want to grow and work hard to make that paycheck bigger they will support you!

    Advice to Management

    Give the staff a bigger break on the retail. The biggest way that we network outside of the studio is by wearing Soul gear, but it's so expensive, even with our discount, that it makes it hard to spend our little extra money on one pair of pants or a tank top. A monthly allowance or bigger discount would significantly increase brand awareness.

SoulCycle Interviews

Updated Apr 4, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Front Desk Studio Staff Interview

    No Offer
    Neutral Experience
    Easy Interview
    No Offer
    Neutral Experience
    Easy Interview


    I applied online. The process took 3 daysinterviewed at SoulCycle in February 2015.


    Applied online. Had a phone screen 2 days later. It was pretty casual, nothing too difficult. Personally, I don't really like phone screens, so I didn't do as well as I hoped. Needless to say, I was never contacted again after that. For any business/company/organization, the least they could do is email you to say you didn't get the position. It's simple common courtesy which takes no longer than 40 seconds.

    Interview Questions

    • Have you ever attended a SoulCycle class? (Who was your instructor?)
      How did you hear about SoulCycle?
      How would you deal with bad customers/clients?
      Tell me about your customer service experience.
      Answer Question

SoulCycle Awards & Accolades

Something missing? Add an award
The World's Top 10 Most Innovative Companies in Fitness, Fast Company, 2013
100 Most Intriguing Entrepreneurs, Goldman Sach's, 2013

Additional Info

Headquarters New York, NY
Size 500 to 999 Employees
Founded 2006
Type Company - Private
Industry Arts, Entertainment & Recreation
Revenue Unknown / Non-Applicable
Competitors Unknown

SoulCycle co-founders Elizabeth Cutler and Julie Rice met in New York City and were determined to find an alternative to the fitness routines that felt like work. Combining inspirational coaching with high-energy music, the pair designed a workout that benefits the mind and body. SoulCycle trains world-class instructors to teach the SoulCycle method which engages and empowers... More

Mission: SoulCycle was founded on the belief that fitness could be inspiring. With a motivational workout, a beautiful environment and outstanding customer service, each... More

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