SoundBite Communications
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SoundBite Communications Reviews

15 Reviews
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SoundBite Communications President, CEO, and Director Jim Milton
Jim Milton
6 Ratings

    Room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SoundBite Communications


    Smart people, OK Benefits, Room for growth, learned a lot, clear communication from c-level team, marketing team was talented and smart.


    Worked many hours with not many work from home opportunities, no 401k match, company is no near many restaurants and things to do on lunch break

    Advice to ManagementAdvice

    Consider offering some more work from home opportunities for employees.
    Continue to be clear and direct about expectations and the growth of the company

    Positive Outlook
    Approves of CEO

SoundBite Communications Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    NOC Technician Interview

    Anonymous Employee in Bedford, MA
    Anonymous Employee in Bedford, MA
    Application Details

    I applied online. The process took 1+ weekinterviewed at SoundBite Communications in March 2013.

    Interview Details

    Recruiter got in touch via email for setting up a Telephonic Interview
    This was followed by an In-person Interview

    Telephonic Interview was more of a discussion on the environment and also about what I have done in my previous experience.

    Telephonic went well and teh Manager said he would like to meet me and that the recruiter will get in touch to setup an In-person Interview.
    Recruiter called within a couple of days and setup a In-person within a couple of days.
    Met with 4 people in the team - VP, Manager Operations, NOC Technician and Systems Engineer.
    The interview was just an overview of technical concepts and more like a discussion
    This is a 3rd shift position.
    Overall it went well but its been over 2 weeks and no response.
    They did go over my primary skill sets mentioned in the resume including Linux, Nagios, System Administration day-to-day activities as well as some storage.

    Interview Questions
    • There was nothing unexpected in terms of questions.
      The job title mentioned around 3 years experience and it was an average interview relevant to the experience
      Answer Question
    No Offer
    Neutral Experience
    Average Interview

SoundBite Communications Awards & Accolades

Something missing? Add an award
Best Places to Work in Collections (Medium), Best Companies Group, 2008

Additional Info

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Headquarters Bedford, MA
Size 50 to 149 Employees
Founded 2000
Type Company - Public
Industry Information Technology
Revenue $10 to $25 million (USD) per year
Competitors Unknown

SoundBite Communications can help your company distribute a well-tailored message. Through its inbound and outbound automated voice messaging, e-mail, and text messaging services, SoundBite delivers personalized messages to customers of clients in the areas of collections, customer care, and marketing. Applications, which help improve the efficiency of customer contact centers, include billings, account activation, contract renewals, welcome calls, and fraud alerts. SoundBite's system also allows customers to choose to speak with a live representative, if immediate action... More

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SoundBite Communications

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