StarTek

  www.startek.com
  www.startek.com

StarTek Reviews

106 Reviews
2.5
106 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
StarTek CEO Chad Carlson
Chad Carlson
34 Ratings
  1. 1 person found this helpful  

    customer service rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at StarTek full-time (more than 3 years)

    Pros

    good work environment, friendly coworkers

    Cons

    some jobs are contracted to companies in china

    Recommends
    Neutral Outlook
    Approves of CEO

StarTek Interviews

Updated Aug 19, 2014
Updated Aug 19, 2014

Interview Experience

Interview Experience

58%
23%
17%

Getting an Interview

Getting an Interview

30%
20%
17%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative II Interview

    Anonymous Interview Candidate in Colorado Springs, CO
    Anonymous Interview Candidate in Colorado Springs, CO
    Application Details

    The process took a dayinterviewed at StarTek in August 2014.

    Interview Details

    They are doing intensive hiring, with a 3 day job-fair at the Workforce Center and all-day cattle-calls on site. One of the reviews says that they are hiring people for a temporary job doing outbound calls about at-home schooling, and they are offering that job to anybody who walks in and qualifies on the usual simulation with the vacation package and the lady who doesn't quite qualify for the credit-increase to a buy a new tv. It seems logical that it might be temporary, from the start of the school year until the second semester starts, but perhaps they hope to do well and extend the contract. However, they called me a few days later, with a better job-offer, doing customer-care for health-insurance. This is a new client for them, and they hope it expands, in which case; there would be alot of opportunity for advancement.

    Interview Questions
    • They are trying to document to their client that you are worthy of hiring, so there were no tough questions. I just tried to make friends with the interviewer, display relentless positivism, and not say anything stupid.   Answer Question
    Negotiation Details
    none
    Accepted Offer
    Positive Experience
    Easy Interview

StarTek Awards & Accolades

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Additional Info

Website www.startek.com
Headquarters Denver, CO
Size 5000+ Employees
Founded 1987
Type Company - Public (SRT)
Industry Business Services
Revenue $100 to $500 million (USD) per year
Competitors Unknown

STARTEK is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of our clients. We help our clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment. We call our employees Brand Warriors because they are on the front line for our clients, protecting and promoting their valued brands.

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