Starwood Hotels & Resorts

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Starwood Hotels & Resorts Reviews

713 Reviews
713 Reviews
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Starwood Hotels & Resorts President & CEO Frits van Paasschen
Frits van Paasschen
304 Ratings
  • 1 person found this helpful  

    Amazing training, solid company"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Welcome Desk Agent in Dallas, TX
    Former Employee - Welcome Desk Agent in Dallas, TX

    I worked at Starwood Hotels & Resorts full-time (more than 3 years)


    Meeting a diverse range of people, expert in people skills, great training program, Starwood University, free lunches, awesome healthcare benefits, amazing hotel discounts, 401k matching.


    Long hours, overtime, high turn over with front desk agents, easily get stuck in position. Management can be weak sometimes.

    Advice to ManagementAdvice

    Strengthen the mid-level managers and hire for attitude not experience. Don't just hire warm bodies.
    Offer better pay to match standard of service.

    Positive Outlook
    Approves of CEO

Starwood Hotels & Resorts Interviews

Updated Jan 22, 2015
Updated Jan 22, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Summer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very straight forward. They look for positive outlook and true desire to be industry. All of my contacts were very responsive. They sat me down with two representatives and asked me various questions about my previous jobs as well as other questions pertaining to my hospitality experience.

    Interview Questions
    • How did you go above and beyond for guest?   View Answer
    Accepted Offer
    Positive Experience
    Difficult Interview

Starwood Hotels & Resorts Awards & Accolades

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Top 50 Companies for Diversity, DiversityInc, 2012
Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
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Additional Info

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Headquarters Stamford, CT
Size 5000+ Employees
Founded Unknown
Type Company - Public (HOT)
Industry Travel & Tourism
Revenue $5 to $10 billion (USD) per year

Starwood Hotels & Resorts Worldwide knows how to shine a light on hospitality. One of the world's largest hotel companies, it has some 1,000 properties in about 100 countries. Starwood's hotel empire consists of upscale brands such as Sheraton and Westin. It operates about 100 luxury resorts and hotels through its St. Regis and Luxury Collection, while its chain of about 40 W Hotels offers ultra-modern style. Other brands include Four Points (value-oriented), Le Méridien (European-inspired), Aloft (select-service), and Element (extended stay). Its Starwood Vacation... More

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Starwood Hotels & Resorts

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