State Auto Financial Photos

Nashville Office
Pein Park at Corporate Home Office
Catastrophe team responding in Joplin, MO

+ Add Photo

State Auto Financial Reviews

28 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
State Auto Financial Chairman, President, and CEO Bob Restrepo Jr.
Bob Restrepo Jr.
15 Ratings
  • Helpful (2)

    Great company to work for. Care about their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Auto Financial

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO


    State Auto does a good job of listening to it's employees. They treat people fairly and recognize hard work and dedication.


    Currently there is a lot of change going on in the organization.

    Advice to Management

    Continue asking employees for input on changes being made. Let us be involved.

State Auto Financial Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (4)  

    Customer Response Coordinator--Administrative Support II Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview


    I applied online. The process took 3+ monthsinterviewed at State Auto Financial (Columbus, OH) in July 2013.


    This was, without a doubt, the worst interview experience I have ever been through in my working life.

    I saw this position online when I was searching for administrative positions and applied. Approximately 2-3 weeks later, I was sent an email by the company's recruiting area, advising me that they would like me to fill out a full application and set up a phone interview the next week. I was told that I would be contacted after the phone interview within a couple weeks. True to their word (the only time), I was contacted by the manager in the department and told that they wanted to do 4 separate interviews and all the people who would attend wouldn't be available to do them for approximately a month. Well, I agreed, thinking that if anything else came up in the mean time, I would let them know.

    Since nothing came up, I attended the 3 interviews (one person ended up not showing anyway) after doing much preparation and feel as though I performed exceptionally well. I was told that after this series of interviews, they would narrow it down to two candidates who they all believed could do the job. After that, the final two went on to a final interview with the Chief Strategy and Organization Effectiveness Officer for her pick of "who fit in with the team the best". I was one of those two.

    I came in for the final interview with the Chief Strategy and Organization Effectiveness Officer after having to wait ANOTHER three weeks because she was traveling/on vacation. I felt as though we had a great interview/interaction and came away from the interview feeling confident. I was told the decision would be made within the week--oh wait, it will be another week because there is another person on vacation. Okay. You'll hear from us Wednesday at 4:00 pm. Wednesday at 4:50 pm, I received the call (with no apology for wasting my time) letting me know that they didn't feel confident that either of us could do the job and they would be re-listing it. That's right, after nearly three months of this nonsense, neither of us were good enough! Unreal.

    STAY AWAY FROM THIS COMPANY. I REPEAT--STAY AWAY! They have no regard for your time and, if you read reviews from their customers online, they have horrendously bad service. They don't advertise, so no one (even in the Columbus area, where they were founded!) knows who they are. Every single time they promised to call or be in contact, they were always late and never apologized. You deserve better, and so do I. Not getting this job was a blessing.

    Interview Questions

    • If I attended a party for you where all your previous bosses and co-workers were attending, what would they tell me stood out about you?   Answer Question

State Auto Financial Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Unlock Profile
Headquarters Columbus, OH
Size 1000 to 5000 Employees
Founded 1931
Type Company - Public (STFC)
Industry Insurance
Revenue $1 to $2 billion (USD) per year

In 1921, State Automobile Mutual Insurance Company was founded. With three employees and a rented room in downtown Columbus, Ohio, Bob Pein set forth to tackle the inequities in the insurance industry. From the very beginning, State Auto advocated the independent agency system as the best approach to serving the needs of its policyholders. To this day, as hometown neighbors, local independent agents continue to provide efficient, professional and more personalized service than that of their competitors.

Work at State Auto Financial? Share Your Experiences

State Auto Financial

Click to Rate