State Auto Financial

  www.stateauto.com
  www.stateauto.com

State Auto Financial Photos

Nashville Office
Pein Park at Corporate Home Office
Catastrophe team responding in Joplin, MO

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State Auto Financial Reviews

25 Reviews
3.5
25 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Auto Financial Chairman, President, and CEO Bob Restrepo Jr.
Bob Restrepo Jr.
15 Ratings
  1.  

    Cares about their employees and their customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Systems Analyst in Columbus, OH
    Current Employee - Senior Business Systems Analyst in Columbus, OH

    I have been working at State Auto Financial full-time (more than 3 years)

    Pros

    Family oriented, community service, nicest people I have ever worked with. Benefits are average, 401K better than average. Some opportunity for advancement.

    Cons

    Conflicting priorities, home grown legacy systems. Lots of changes to get more competitive that the employees are not always happy with.

    Advice to ManagementAdvice

    Keep doing what you are doing but explain more of the thoughts behind the reasons why and strategy.

    Recommends
    Positive Outlook

State Auto Financial Interviews

Interview Experience

Interview Experience

75%
0%
25%

Getting an Interview

Getting an Interview

55%
44%

Interview Difficulty

3.5
Average

Interview Difficulty

Hard

Average

Easy
  1. 1 person found this helpful  

    Customer Response Coordinator--Administrative Support II Interview

    Anonymous Employee in Columbus, OH
    Anonymous Employee in Columbus, OH
    Application Details

    I applied online. The process took 3+ monthsinterviewed at State Auto Financial in July 2013.

    Interview Details

    This was, without a doubt, the worst interview experience I have ever been through in my working life.

    I saw this position online when I was searching for administrative positions and applied. Approximately 2-3 weeks later, I was sent an email by the company's recruiting area, advising me that they would like me to fill out a full application and set up a phone interview the next week. I was told that I would be contacted after the phone interview within a couple weeks. True to their word (the only time), I was contacted by the manager in the department and told that they wanted to do 4 separate interviews and all the people who would attend wouldn't be available to do them for approximately a month. Well, I agreed, thinking that if anything else came up in the mean time, I would let them know.

    Since nothing came up, I attended the 3 interviews (one person ended up not showing anyway) after doing much preparation and feel as though I performed exceptionally well. I was told that after this series of interviews, they would narrow it down to two candidates who they all believed could do the job. After that, the final two went on to a final interview with the Chief Strategy and Organization Effectiveness Officer for her pick of "who fit in with the team the best". I was one of those two.

    I came in for the final interview with the Chief Strategy and Organization Effectiveness Officer after having to wait ANOTHER three weeks because she was traveling/on vacation. I felt as though we had a great interview/interaction and came away from the interview feeling confident. I was told the decision would be made within the week--oh wait, it will be another week because there is another person on vacation. Okay. You'll hear from us Wednesday at 4:00 pm. Wednesday at 4:50 pm, I received the call (with no apology for wasting my time) letting me know that they didn't feel confident that either of us could do the job and they would be re-listing it. That's right, after nearly three months of this nonsense, neither of us were good enough! Unreal.

    STAY AWAY FROM THIS COMPANY. I REPEAT--STAY AWAY! They have no regard for your time and, if you read reviews from their customers online, they have horrendously bad service. They don't advertise, so no one (even in the Columbus area, where they were founded!) knows who they are. Every single time they promised to call or be in contact, they were always late and never apologized. You deserve better, and so do I. Not getting this job was a blessing.

    Interview Questions
    • If I attended a party for you where all your previous bosses and co-workers were attending, what would they tell me stood out about you?   Answer Question
    No Offer
    Negative Experience
    Average Interview

State Auto Financial Awards & Accolades

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Additional Info

Unlock Profile
Website www.stateauto.com
Headquarters Columbus, OH
Size 1000 to 5000 Employees
Founded 1931
Type Company - Public (STFC)
Industry Insurance
Revenue $1 to $2 billion (USD) per year

In 1921, State Automobile Mutual Insurance Company was founded. With three employees and a rented room in downtown Columbus, Ohio, Bob Pein set forth to tackle the inequities in the insurance industry. From the very beginning, State Auto advocated the independent agency system as the best approach to serving the needs of its policyholders. To this day, as hometown neighbors, local independent agents continue to provide efficient, professional and more personalized service than that of their competitors.

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