State Farm® was founded in 1922 by retired farmer and insurance salesman George Jacob "G.J." Mecherle. His motivation for starting State Farm was simple. It was about fairness and doing the right thing for the customer. Our founder's philosophy remains the cornerstone of our success today. His original vision and values still guide us. State Farm insures more cars than any other insurer in North America. We are the leading U.S. home insurer.
Re3markable™ describes our culture of serving others. It's about how we interact with our customers and how we interact with each other in support of our customers. Every day we have thousands of opportunities to connect with customers. In each of those interactions, regardless of the method of contact, we aspire to provide consistently remarkable experiences. Our customers tell us that they wish to be treated in a personalized, caring, and simple manner. That's important to us, and it's why we embrace the behaviors that make us Re3markable. All State Farm associates have a stake in joining together to create remarkable experiences for our customers. It's a demonstration of our mission, vision, and values. It's the way we do business.
When we say TOTAL Rewards, we mean it. That’s what we call our benefits and pay package. It includes the cash and non-cash rewards offered in exchange for your contributions to the Company’s success. Our Total Rewards benefits package includes:
- Competitive starting salary
- Annual merit reviews
- Annual bonus potential
You may also be eligible to participate in Medical, Dental, Life and Disability Insurance, Vision, 401(k) Plan (Savings & Thrift in Canada), Credit Union, a fully funded retirement pension plan, and more!
Our vision is to be an organization that provides professional and personal growth opportunities and is renowned for inclusiveness, opportunity, and development of all agents and employees. Our diverse group of talented and caring employees, agents, and agent team members make up a Good Neighbor team that keeps millions of promises to customers and policyholders every year.
Integrating diversity and inclusion into our culture is fundamental to our success as a company. Diversity and inclusion are crucial to attraction and retention, agent and employee development, product development and services, and customer satisfaction. We engage the diverse talents, backgrounds, and experiences of our agents and employees to support business objectives.
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2 people found this helpful
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at State Farm full-time (more than 5 years)Pros
Uness you work in a production environment, like Claims or Underwriting, you have an awesome work/life balance. State Farm gives their employees great benefits. A 401(k) AND a pension. Dental, Vision, Life, Health, Tuition Reimbursement, adoption assistance, and others that just aren't on the top of my mind at the moment. Excellent opportunity for advancement, career development.Cons
If you work in a call center for State Farm, you have a very different experience. You still have great benefits. Even if you only work part-time, you still get paid time off, health, life, vision, dental, tuition reimbursement - the works. However, your work/life balance is significantly degraded in comparison to other positions in the company. The work also can get very mundane and boring. Still a great company, and really still good jobs, just not as good as the rest of the company enjoys.Advice to ManagementAdvice
Reposition yourself to move faster. The company needs to be more proactive and less reactive. The company culture needs to be shifted a little to embrace change a little more easily.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
12 people found this helpfulApplication Details
The process took 2 weeks – interviewed at State Farm.Interview Details
Submitted application online. Received email next day to fill out pre-interview forms. Next day received email asking me to take required pre-employment tests. Next day received email that I had passed tests and could expect to receive a call from a recruiter to set up an interview. (word of advice: CHECK YOUR SPAM MAIL. You could potentially miss their emails as it seems it is common for them to go to spam, based on other reviews) Received call the following day and scheduled interview for Monday of the next week. Interviewer called promptly at scheduled time. Spent about 5 minutes going over benefits (which are actually pretty great, and this is coming from someone who previously worked in government), job description and expectations. Job is basically in a call center and you are required to take a certain amount of calls per day, then spend the other half of the day working through claims. After that, I was asked what I know about State Farm, why I chose to apply there and what interested me about the job. After that I was asked 3 or 4 behavioral questions (be sure to answer in STAR format) including: a time I had to adapt to a change at work and how I prepared for it, a time I had to communicate a difficult idea or process and how I checked for understanding, a time I had to deal with a demanding customer and a time I was given critical feedback. After I finished answering the final question, I was asked if I had any questions. I asked about daily activities, what it would take to be successful in the role and what the atmosphere was like. My questions were answered in a very professional but informative manner. I had no other questions, so was expecting to be told to expect a call for an in-person interview, but was surprised when I was offered the job right then and there without having to appear face-to-face. Part of me thought that was strange, but the other part was happy because, really, interviews are stressful, so if I can skip a step, even better! I was told the start date would be about a month out and I would need to submit to a background check and drug test prior to a formal offer being put forth. I received several emails outlining all of the things I would need to complete within a certain time frame (time is of the essence!), completed the items and then received my formal offer. I genuinely appreciate how informative the whole process is/was. It is very refreshing to be kept in the loop throughout each step and to always know where you stand during the process. I find this company, so far, to be very professional and run much more smoothly than other companies I have interviewed with recently. I am looking forward to being an employee.Interview Questions
Negotiation DetailsThere is no negotiation, at least in my case. I was told it was a take it or leave it salary (they are hiring a TON of people right now, so I'm sure it's basically like, "Oh..you don't like the pay? NEXT!" The starting pay is fairly decent, though.Accepted OfferPositive ExperienceAverage Interview
- None, really, but giving an example of a time you received critical feedback is a tricky question because you don't really want it to seem like you are the type to make huge mistakes or are in need of constant coaching. View Answers (3)
Because of who we are, what we stand for, and the success we've built for over 90 years.
Whether you're looking to join our 72,000 Company employees or have the entrepreneurial spirit and drive to become a State Farm agent, you'll have a powerhouse brand behind you.
Mission: The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.