I have been working at Sterling AutobodyRecommendsApproves of CEORecommendsApproves of CEO
Great enviroment. Working w/ different people everyday. Seeing vehicles banged up and what can really happen in an accident and what it goes through to be repaired and looking new again. Quartely bonuses, yearly trips, and free lunches for a job well done
sometimes there unnecessary changes that are made. Not enough training in the first 30 days
Advice to Management
I think it is great that we have CSR conference calls. Keeps us thinking all the time to do better and refocus on the customer. Thank You
Also when a new hire CSR comes on board Sterling should have a training course. What's going on now I don't think is the best we can do.
Getting an Interview
Getting an Interview
- No OfferPositive ExperienceAverage Interview
I applied through an employee referral. The process took 1 day – interviewed at Sterling Autobody in July 2007.
the interview process was very professional with the standard technical background questions, what are your strengths weaknesses etc. The interview even included a facility walk through with question and answer discussions about the process stages for work in process. The people were pleasant, but we both realized the position would not be a good fit for either of us.
- You are $3,500 away from getting to your next bonus level for the month and there is only one day left in the month. There is plenty of work approved. How do you make sure we achieve our sales target so that you get the extra bonus money? 1 Answer
- The color is off a couple of shades and you bring it to the attention of the painter. He tells you that he mixed the formula exactly the way the manufacture told him to and it is not his fault. He doesn’t think he should have to repaint it for free. What do you say? 1 Answer
- How often should you update a customer as to the progress that has been made to their vehicle? 1 Answer
Let us know if we're missing any workplace or industry recognition –
Sterling Autobody Centers (formerly Sterling Collision Centers) is now in the "good hands" of Allstate. Sterling operates 60-plus body shops in about 15 states, repairing and restoring cars to their pre-accident glory. The repair chain was acquired by Allstate, a top car insurer in the US (along with rival State Farm) in 2001, an insurance-industry first. Sterling was founded in 1997 with cash from investment firms Conning Capital Partners and Berkshire Partners. The company grew through acquisitions to more than 30 shops in less than two years. Sterling now operates as a...