Sterling Financial (WA)

  www.sterlingsavingsbank.com
  www.sterlingsavingsbank.com
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Sterling Financial (WA) Reviews

25 Reviews
3.1
25 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sterling Financial (WA) Chairman Leslie S. (Les) Biller
Leslie S. (Les) Biller
0 Ratings
  1.  

    Absolutley Great company to work for! Always ready and willing to give employees the chance to advance if wanted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager  in  Lakeview, OR
    Current Employee - Assistant Branch Manager in Lakeview, OR

    I have been working at Sterling Financial (WA) full-time for more than 5 years

    Pros

    Truly a caring company. Good benefits and great opportunity for advancement. Hometown helpful bank with expectations of great customer service as should any place be and always looking to benefit our customers not "sell" to them.

    Cons

    I sadly feel that somethings are greatly overlooked with upper management. I have only worked in one of the smaller territories but feel that either upper management is not involved in some of the situations that they need to be or are just too busy (which i could understand) to deal with some situations that cause loss's of great employees, and bad mouthing towards Sterling BAnk. If there is one bad egg in the group and it has clearly been complained about by customers and employees leaving and complaints not being dealt with then eliminate the bad egg and get the team back on track to manage their bank like a business, if someone is clearly causing loss, how do you grow a company.

    Advice to ManagementAdvice

    If anyone complains to the care center about management or anything to do with a branch, the manager gets that email even if it was a complaint about them. ive seen people be put on the spot and let all of their aggrivations out after being called out for getting ahold of the call center, and then asked if the district mngr or TE needed to contact them and they absolutley wanted someone else to talk to them, then watched the manager call the DM and tell them they handled the customer and everything was smoothed over yet the customer will be leaving shortly because they didnt feel it was dealt with, hence no call back. Too many things like that, and most certainly when HR is involved for anything, follow up with all sides to the story, or lawsuits will be happening and what a great company to have to even think about doing that to for just a bad rotten egg.

    Recommends
    Positive Outlook
    Approves of CEO

Sterling Financial (WA) Interviews

Interview Experience

Interview Experience

66%
33%
0%

Getting an Interview

Getting an Interview

83%
16%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Assistant Manager Interview

    Anonymous Employee  in  Moses Lake, WA
    Anonymous Employee in Moses Lake, WA
    Application Details

    I applied online. The process took 1 week - interviewed at Sterling Financial (WA) in June 2011.

    Interview Details

    Very detailed in wanting to know ur wrk history and experience.

    Interview Questions
    Reasons for Declining

    Didn't feel comfortable with hiring manager

    Declined Offer
    Positive Experience
    Average Interview

Sterling Financial (WA) Awards & Accolades

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Additional Info

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Website www.sterlingsavingsbank.com
Headquarters Spokane, WA
Size 1000 to 5000 Employees
Founded 1992
Type Company - Public
Industry Finance
Revenue $500 million to $1 billion (USD) per year

Sterling Financial is doing what it can to prevent its reputation from being tarnished. It is the holding company for Sterling Savings Bank, which provides standard banking and lending services in the Pacific Northwest. The bank operates about 180 branch locations in California, Idaho, Montana, Oregon, and Washington and lends throughout the West from more than 30 loan origination offices. Real estate and construction loans account for the majority of the bank's portfolio. Its wealth management division markets stocks, bonds, mutual funds, annuities, and other investments... More

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