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Sterling Jewelers Reviews

3.1
Rating Trends
Recommend to a friend
Approve of CEO
Sterling Jewelers President & CEO Mark Light
Mark Light
154 Ratings
  • Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Auburn, MA
    Former Employee - Sales in Auburn, MA

    I worked at Sterling Jewelers part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good company. Never ran into any problems with them.

    Cons

    Retail hours and the store manager of the Kay's I worked at was not very nice to customers, but they are no longer there. Pay is low.


Sterling Jewelers Interviews

Interview Experience

Interview Experience

62%
21%
15%

Getting an Interview

Getting an Interview

60%
22%
11%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Care Representative Interview

    Anonymous Interview Candidate in Akron, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at Sterling Jewelers (Akron, OH).

    Interview

    It was pretty easy. I spoke with someone from Human Resources who then sent me to speak to a manager in the department I would be working in. He was nice and told me what the salary would be. I was then sent back to the HR rep who gave me an offer.

    Interview Questions

    • They will ask about experience you have in customer service.   Answer Question

Sterling Jewelers Awards & Accolades

Something missing? Add an award
Northeast Ohio's Best Places to Work , North Coast 99, 2008

Additional Info

Unlock Profile
Website www.sterlingjewelers.com
Headquarters Fairlawn, OH
Size 5000+ Employees
Founded 1910
Type Company - Public (SIG)
Industry Retail
Revenue $1 to $2 billion (USD) per year

Sterling Jewelers Inc. is the U.S. division of Signet Jewelers Ltd., the largest specialty retail jeweler in the United States and United Kingdom. Sterling Jewelers operates more than 1,400 jewelry stores throughout the nation. Headquartered in Northeast Ohio, Sterling Jewelers has more than 18,000 employee Team Members nationwide. The history of Sterling Jewelers dates ... More

Mission: The Sterling Jewelers mission is to earn the trust of our customers by delivering a superior customer experience, assistance, products, services, value and convenience; conduct ourselves as a company with teamwork, integrity, communications & rewards; and achieve a return on assets while continuously improving our business. Click here to learn more about what it's like to work for the leader in jewelry retail: http://youtu.be/SkxpD33ThU0

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Sterling Jewelers

 
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