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Stream Global Services President and CEO Andrea J. Ayers
Andrea J. Ayers
17 Ratings
  • Fraud prevention Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Specialist in Phoenix, AZ
    Former Employee - Fraud Specialist in Phoenix, AZ

    I worked at Stream Global Services full-time (More than 3 years)


    The people I worked with was really the main thing that kept me working here. Before our site was bought out by Convergys I worked as a fraud prevention agent and the stress of losing my job was a constant reminder. I got better at my job and like most call centers, it was revolving door with people quiting or just not showing up. I'm lucky they hired such great people I really had a family of friends when I got to work.


    If you aren't a fast learner in a call center with a tough job it can be a bit overwhelming

Stream Global Services Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (1)  

    Accepted Offer
    Neutral Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at Stream Global Services.


    I applied and came in and did a typing test to judge accuracy and speed. You went into a room with everyone else interviewing that day and watched videos about the property and listened to a speech by human resources. Then you sat in the room until 6 shift managers came in and called an individual and you did a one on one interview with whatever manager was available. I think it was the easiest interview I have ever been to.

    Interview Questions


    There wasn't negotiations.

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Additional Info

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Headquarters Eagan, MN
Size 10000+ Employees
Founded Unknown
Type Company - Public
Industry Business Services
Revenue $1 to $2 billion (USD) per year
Competitors TeleTech, Convergys, Sitel

This company can handle a torrent of customer service calls. Stream Global Services is a leading provider of business process outsourcing (BPO) services, such as customer care and technical support. The company maintains about 50 call centers in more than 20 countries, from which it works with its customers' customers over the telephone, via e-mail, and through online chat sessions in 35 different languages. In addition to customer service, Stream offers sales support and order processing. In late 2009, Stream made a significant move to expand when it acquired rival ... More

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