From a small start-up in 2000 to the world’s largest ticket marketplace, StubHub connects people to the sports and entertainment events that they love.
At StubHub, our mission is simple: provide fans a safe, convenient place to get tickets to the games, concerts, and theater shows they want to see, and an easy way to sell their tickets when they can't go. We are able to lead the industry in this through our innovative technology, our incredible drive and most of all, being what our customers are…fans!
We like to think that working at StubHub gives you the best of both worlds. That is, we are an exciting technology company that’s right in the middle of the entertainment industry. That means we work hard and we play hard. Do you like the Packers? Wear your jersey. Are you a Red Sox fan? Put on your hat. Are you obsessed with Lady Gaga? Dress up like…well, you get the idea.
By creating a clear vision and never losing focus on our long-term goals, we continue to grow faster than ever. We’re always looking for creative engineers and designers with new ideas as well as customer service employees who are able to think like a fan.
Oh, and of course: We’re Hiring!
StubHub reinvented the ticket resale market and continues to lead it through innovation. We’re able to do this because each StubHub employee—from our incredibly focused and dauntingly intelligent technology gurus to the customer service reps who are our first point of contact with fans outside the company—is passionate about delivering a better experience to fans everywhere.
We love hackathons just as much as we love happy hours. As a StubHub engineer, not only will you be working on really cool fan experiences, you'll be building them with the latest technology and development methodologies. Have idea that will blast us into 2020? We want to hear it! At StubHub, no idea goes unnoticed. We encourage all employees from the top down to take risks and create new, bold experiences for our customers.
At StubHub, no idea goes unnoticed. We encourage our employees to take risks and speak their minds. Our cutting edge technology helps us stay ahead of the competition. Our managers and Leadership Team aren’t on the 20th floor in some fancy office. They sit next to their team, encouraging ideas, innovation and debates. Have an idea? Speak up.
At StubHub, we have employees that dream big. If you have a large, lofty idea, we want you to share it! One way is to participate in our BHAG-a-thon. StubHub’s BHAG-a-thon enables Stubbers to envision our organization’s future and make our Big Hairy Audacious Goal (BHAG) a reality. We encourage employees to take time away from their normal day-to-day projects to work on exciting, new ideas that will take StubHub to the next level.
Be a Fan
“Make your work your play and your play your work.”
- Phil Jackson
At StubHub, we know that our customers are fans and so are we. Walking around the office, don’t be surprised to hear conversations about the recent Monday night football game, a local concert or the internal ping pong tournament coming up. It’s that collective passion that makes StubHub a different kind of company. It’s the reason we don’t feel like we’re coming to “work” in the morning, but, like Mr. Jackson said, we’re coming to “play.” We just happen to get a lot of work done in the process.
Our work just happens to be our passion too. Our Stubbers are die-hard fans that are passionate about giving the best live event experiences possible to our customers. We know going to an event is an exciting, emotional experience because it is for us too. That’s why we want our employees to be the customer. If our customer isn’t the utmost satisfied with our service, our world class Customer Service team is relentlessly devoted to making it right.
As a marketplace, StubHub brings together millions of music, sports, and theater fans around a shared love of live entertainment. But at the same time, countless sports and arts-based programs around the country are struggling to stay afloat as the economic downturn drove reductions in both government and philanthropic support of these programs.
That is why StubHub created the Rising Stars program, our way of recognizing outstanding nonprofit organizations that are positively changing the lives of vulnerable youth through arts and recreation. Beyond funding support from the StubHub Foundation, the Rising Stars program is StubHub’s way of helping to ensure the long-term sustainability of vital arts and recreation programs in some of America’s most needy communities.
Roots of Music – our first Rising Star
The Roots of Music is a New Orleans-based non-profit helping at-risk kids through music education, tutoring and mentoring—unlocking their potential as individuals, and building a nationally-recognized marching band along the way. The organization uses New Orleans’ musical heritage as a stepping stone to change lives and has garnered attention both locally – with more than 600 children on a waiting list to join the program – and nationally, with the Roots of Music becoming the youngest ever marching band to perform at the Rose Parade in Pasadena in January 2013.
Our Stubbers are unique when it comes to volunteering. Of course participating in the American Heart Association Walk, Field Days at local elementary schools, America SCORES as well as numerous other events are excellent ways that our employees give back to our local communities. But what really gets our Stubbers excited is volunteering their professional experience to our local non-profits.
Whether it’s lending our entire marketing team to a non-profit event or providing SEO analysis for a local community organization, StubHub believes the best way we can give back to our charitable organizations is to provide more than just money. We’re always looking for new ideas and for our Stubbers provide their input on everything we do .
When our employees lend their time, energy and professional expertise, we can truly make a long lasting impact on our local community organizations that provide vital services to the places we live and work.
This ain’t pushing papers. Do you want to have real impact on a company while gaining incredible career experience? At StubHub we don’t want you to be “just an intern,” we want you to be a “Stubber.” No, that’s not some horrible hazing nickname that we force upon you. That means we want you to be a real employee, working on real projects and integrating into our culture.
This experience will put you in direct interaction with our leadership and upper management team at not just StubHub, but with our parent company, eBay, as well. As soon as you start, you will be assigned a mentor that will accompany you throughout the program and help you hit the ground running. During the program, you will work on meaningful projects to help improve our organization that you will present at our InternPalooza at the end of the summer.
Oh and course, you’ll have fun too! Attend sporting events, company picnics, volunteer events, happy hour with the CEO and more. Are you ready to get a jump-start at the world’s number one ticketing marketplace? Apply Now!
We know what you’re thinking: “StubHub employees probably just go to all of the sweet events—sports games, awesome concerts, hard to get theater tickets, etc.”...
But those aren’t the only perks! StubHub knows keeping our employees happy and taken care of helps us keep our excellent company culture and creates an environment that our team is excited to come to every day. Here are just some of the benefits you receive when working at StubHub:
Great health/dental/vision insurance
Flexible work from home time and vacation
Good pay and bonuses
Stock purchase plans
Lots of free lunches
Lots of happy hours and fun offsite events
Gym, UPS, Apple, ZipCar discounts & more
Quarterly branded gifts (Apple TVs, head phones, Patagonia jackets, etc.)
Matching charitable donations
Family care assistance
Depending on which office you work in, other benefits may also include: Fresh local fruit every morning, bagel breakfast every Friday, gym facility, bicycle locker, women’s groups and more!
On to the good stuff. While working at StubHub, You will get to participate in free ticket raffles to local sports events, concerts and theater. You will also receive a discount on any ticket purchase you make on StubHub.com. Want to work a live event? You’re encouraged to! Once an employee, you can sign up for free LMS (Last Minute Services) ride-alongs to get hands on experience serving our fans at numerous events across the country.
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“StubHub is a great place to grow in your career, and the company has an innovative approach to its future. ”
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at StubHub full-time for more than a yearPros
-Flexible work environment with a great work-life balance.
-Management really cares about the success of the company, as well as the satisfaction of its employees.
-Everyone has a voice, and it is always heard. Management is easy to approach for ideas or concerns.
-Future of the company is very exciting, great pivotal time to be a part of the team.Cons
-Not necessarily a con, but some advice: if you are unhappy or have concerns, voice them as they come up rather than letting them brew internally. Management from my experience is always willing to help or improve your environment, you just need to give them a chance.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied through other source. The process took 2+ weeks - interviewed at StubHub in January 2014.Interview Details
An internal recruiter reached out to me by LinkedIn. I had a behavioral phone screening about previous experience. I had another phone screening with team lead. The team lead asked technical questions about trade-offs in my previous work. There was toy question about machine learning. It helped to know when to apply which algorithm in the real-world.
The in-person interviews were over the course of an afternoon (4-5 45 minutes each). I meet with individuals and a small teams that I would work with. Everyone was very nice and professional. The questions were mostly nontechnical. They focused on the domain and possible data-driven insights.Interview Questions
No OfferPositive ExperienceAverage Interview
- What is a statistical method to control the number of features for large sparse matrices? Answer Question
StubHub is the world's largest ticket marketplace, enabling fans the choice to buy and sell tickets to tens of thousands of sports, concert, theater and other live entertainment events. Offering a superior fan experience at its core, StubHub provides fans with honest, all-in pricing, where the price you see is the price you pay at checkout. StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation through numerous industry firsts, including the introduction of the industry’s first ticketing application, first interactive seat mapping...