Life Is Sweet at Sugar!

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SugarCRM – Why Work For Us?

Join the Sugar Movement

The people. The passion. The innovation. The success. The opportunities. You will frequently see "Sugas" (as we affectionately call ourselves) huddled around a desk or whiteboard collaborating, cranking out ideas or solving the latest industry problem. We’re going places… join us for the ride, experience sweet success and show us what moves you!

Power of the Individual

At our core, we believe in the power of every individual. It’s in our DNA and our products! Ownership is one of the greatest self-identifiers at SugarCRM. Are you ready to play a key role in moving a progressive company forward and influencing how companies create extraordinary relationships with their customers? We’d love to hear your ideas!


Why work in customer relationship management?

Of the more than one billion social media users worldwide, only a fraction are using CRM applications to manage their customer relationships. Why? Because traditionally, CRM has been complicated and difficult to use. Sugar makes CRM simple. Like Facebook changed the way you relate to family and friends and LinkedIn redefined what it meant to be connected at work, SugarCRM is revolutionizing the way companies relate to customers. Come join us for the ride!


Founded: 2004

World Headquarters: Cupertino, CA

Worldwide Offices: Raleigh, Munich, Sydney, London, Paris, Minsk

Employees: 400+

Partners: 350 partners on six continents

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market. The company uniquely places the individual at the center of its solution—helping businesses transform the customer experience and enable highly personalized interactions that drive customer excellence and loyalty throughout the entire customer lifecycle.

SugarCRM delivers a fully transformed, personalized user experience that is immersive, engaging and intuitive. Sugar fuses the straightforward simplicity, mobility and social aspects of a consumer app with the business process optimization of conventional CRM. Recognized by leading market analysts as a CRM visionary and innovator, Sugar is deployed by more than 1.5M individuals in over 120 countries and 26 languages.

Employee-driven Core Values:


  • are innovative.  We look for new ways to accomplish goals. We’re not bound by traditional approaches.
  • are open.  We approach problems transparently, creating visibility in all we do.
  • have integrity.  We’re honest, sincere, and treat others fairly.
  • add value.  We’re helpful, unassuming, and there’s no such thing as a “free ride”.
  • instill passion.  Our excitement, enthusiasm, and energy is contagious.

Larry Augustin, Chief Executive Officer
Clint Oram, Co-Founder and Chief Technology Officer
Jennifer Stagnaro, Chief Marketing Officer
Steve Valenzuela, Chief Financial Officer
Fred Gewant, Executive Vice President Worldwide Sales
Patricia Timm, Senior Vice President, General Counsel and Corporate Secretary
Remy Malan, Chief Customer Officer
Sherry Pulvers, Vice President, People and Places


Engineering Offsite Team Building Event

    SugarCRM is building an ultra-modern, single page application. Our product (with more than a million lines of code) is an indispensable tool that allows our customers' sales, marketing, and support teams to win more business and create extraordinary customer relationships.

Our culture is filled with innovation and collaboration.   We enjoy movie nights, participating in tech talks, playing Ping Pong, gaming on the Wii and on our custom console.

We're growing fast and are looking for you! We need talented, forward-thinking Software Engineers. If you thrive in a dynamic, fast-paced, high-tech environment and enjoy working on amazing products, we'd love to have you as part of our team!

Join the SugarCRM Developers Meetup Group!

Output from cloc:


Employees taking a break to watch the World Cup in our Engineering suite (aka the "Huddle")



More pictures from the Team Building Event:






I chose to work at SugarCRM because of the people, the product and "word on the street". I didn't know boo about SugarCRM, until Carrie contacted me for a phone interview. Quickly I researched as much as possible and was impressed with the message, the product reviews, the executive backgrounds and the stability of the company.  In my three months here I have not been disappointed with my decision to work at Sugar. A few things that consistently impress me are the women here. Everywhere you look there is a female who is exceptionally smart, driven and funny. At Sugar you work hard, but it feels right. It feels as if we are all working to the same goal. The culture fits my personality and working with such an amazing cast of people, drives me to do my best because everyone around me is doing so.   

- Executive Admin, February 2014

I came to work here, because in the interview process I learned that all 8 of the Sugar employees I encountered were enthusiastic, positive, high energy, clear minded, kind people—without exception—and sincere as well. SugarCRM is in a terrific position to move into the future in a specatucularly successful way, and I wanted to be a part of that.  What I have learned since is that SugarCRM is managed with goals and success  in mind, but with a lot of heart and soul.  I feel encouraged to grow and learn and am rewarded and recognized when I do perform well.   The benefits package and overall approach to managing employees is generous, well above industry standard.  The company clearly prioritizes treating its employees well, not just fairly.  I enjoy the people I work with—a lot!  We are united in our endeavors and the enthusiasm towards that is pervasive thru departments and outlying locations.  I have not been disappointed in any way since joining the SugarCRM team.  

- Inside Sales Representative, February 2014

I came to work at SugarCRM because I knew that it was a place that would bring opportunities to learn and grow my abilities.  I tell my friends and family this all the time. I love my job because it’s fun and I absolutely enjoy the people around me.

- Associate Account Manager, February 2014

"I decided to work for SugarCRM because I felt it was the best place to enhance my programming skills post-graduation.  Another deciding factor was the fact that I would be given a large responsibility in my duties as a Software Engineer; I felt this will allow me to thrive under pressure and reach my creative potential.  The experience so far has been excellent.  The aspect I value the most is that the working environment is extremely friendly - the (brilliant) people you work with day-to–day have a knack for making you feel truly welcome, and that you're a vital/contributing member of the team".

 - Software Developer


"What I like most about the company is the open and trust environment. Coming from a cubicle work environment, it did take a while to adjust. I also like the lunch demo events; it's nice to see partners come to show how they use SugarCRM".

 - Senior Software QA Engineer


"Sugar is a great opportunity for anyone who wants to grow professionally, be challenged and have fun, all at the same time.  The company is growing at a rapid pace giving employees the opportunity to grow with it rather than having to climb up a bureaucratic ladder. What I enjoyed the most during my interviewing process was its transparency.  There were no hidden secrets and no mind playing.  Simply good people looking for qualified candidates to join their team".

"Sugar is truly a fun place to work. It is extremely diverse, filled with incredibly bright, kind and hard-working individuals willing to put the hours in making the company a success. In return, management ensures to have employee appreciation at the top of their list —something I've always considered extremely important.  It truly makes a difference to work for a company that appreciates the work you do and is willing to show it".

 - Channel  Operations Manager


"I joined SugarCRM in August, and would like to share with you what I was looking for and what helped me make my decision to join Sugar.  Besides the fact that the position I interviewed with is a perfect match and I liked people I interviewed with, this article had a huge positive impact on me:, "17 Enterprise Start-ups to Bet Your Career On".  Sugar's recruiting team was the most professional and efficient among the companies I interviewed with. They made my interviewing process very pleasant. I was highly impressed. "

- Principal Product Manager



"I am really happy to be part of Sugar. Since I came here I see every day how Sugar is getting bigger and bigger and I feel part of it. I know that I am in the right company and in the right moment. I can feel it in the air, every time I take a look around I see smart people working with passion and bringing new ideas. This is a big family thinking about the future, and I´m proud of it".

- Support Specialist, Munich Office



SugarCRM Reviews

Rating Trends
Recommend to a friend
Approve of CEO
SugarCRM CEO Larry M. Augustin
Larry M. Augustin
56 Ratings
  • Loving life as a Suga

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cupertino, CA
    Current Employee - Anonymous Employee in Cupertino, CA

    I have been working at SugarCRM full-time (Less than a year)

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO


    Like most places, your job is about as tolerable as your management. I've found SugarCRM a great place to work. I love the attitudes and the people- it's a happy place to be.


    We're growing like crazy and it seems like it's losing some of the intimacy.

    Advice to Management

    Keep up the good work. Feed me more!

SugarCRM Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Sales Development Representative Interview

    Anonymous Interview Candidate in Cupertino, CA
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied online. The process took 2 weeksinterviewed at SugarCRM (Cupertino, CA) in June 2015.


    Applied online. The lead recruiter, who was my point of contact was very professional and helpful from start to finish. Initial phone screening, followed by a phone interview with hiring manager, followed by on-site interview with 3-4 members of upper management. They will definitely test your knowledge of sales and the industry and you will have to sell yourself as a valuable candidate. With that said, the entire interview process was one of the most positive and organized I've experienced in this industry. Everyone from the recruiter to the vp of sales was cordial, smart, and professional.

    Interview Questions

SugarCRM Awards & Accolades

Something missing? Add an award
OnDemand 100 Top Private Companies (#1), AlwaysOn, 2011
Product of the Year for Sugar Ultimate, Customer Interaction Solutions magazine, 2011
Top rated in CRM Software comparison, Find The Best, 2011
Partner Award Innovation Award, OpenSymbol, 2011
Winner – Open Source CRM category, CRM Magazine, 2011
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Additional Info

Headquarters Cupertino, CA
Size 150 to 499 Employees
Founded 2004
Type Company - Private
Industry Information Technology
Revenue $25 to $50 million (USD) per year
Competitors SAP, CRM Dynamics, Salesforce

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market. The company uniquely places the individual at the center of its solution—helping businesses transform the customer experience and enable highly personalized interactions that drive customer excellence and loyalty throughout... More

Mission: SugarCRM delivers a fully transformed, personalized user experience that is immersive, engaging and intuitive. Sugar fuses the straightforward simplicity, mobility and... More

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