SugarCRM – Why Work For Us?

Join the Sugar Movement

The people. The passion. The innovation. The success. The opportunities. You will frequently see "Sugas" (as we affectionately call ourselves) huddled around a desk or whiteboard collaborating, cranking out ideas or solving the latest industry problem. We’re going places… join us for the ride, experience sweet success and show us what moves you!

Power of the Individual

At our core, we believe in the power of every individual. It’s in our DNA and our products! Ownership is one of the greatest self-identifiers at SugarCRM. Are you ready to play a key role in moving a progressive company forward and influencing how companies create extraordinary relationships with their customers? We’d love to hear your ideas!


Why work in customer relationship management?

Of the more than one billion social media users worldwide, only a fraction are using CRM applications to manage their customer relationships. Why? Because traditionally, CRM has been complicated and difficult to use. Sugar makes CRM simple. Like Facebook changed the way you relate to family and friends and LinkedIn redefined what it meant to be connected at work, SugarCRM is revolutionizing the way companies relate to customers. Come join us for the ride!

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.  Recognized by leading market analysts as a “visionary” company, Sugar is deployed by over 1.4 M individuals in 120 countries and 26 languages.

Sugar is positioned to fully unleash the promise of CRM with our innovative CRM system designed for every individual who engages with customers: sellers, marketers, customer support agents, receptionists, and executives.  The company is delivering a completely transformed, individualized CRM user experience that is immersive, engaging, and intuitive.  Sugar fuses the straightforward simplicity, mobility, and social aspects of a consumer app with the business process optimization of conventional CRM.

Employee-driven Core Values:


  • are innovative.  We look for new ways to accomplish goals. We’re not bound by traditional approaches.
  • are open.  We approach problems transparently, creating visibility in all we do.
  • have integrity.  We’re honest, sincere, and treat others fairly.
  • add value.  We’re helpful, unassuming, and there’s no such thing as a “free ride”.
  • instill passion.  Our excitement, enthusiasm, and energy is contagious.

09/26/14 - TechWeek Europe interview with SugarCRM CTO and Co-Founder Clint Oram

09/26/14 - The Recorder has named SugarCRM's Legal Department as "Employer of Choice" for their 2014 Legal Department of the Year Contest!

06/12/14 - Check out fun photos from the SugarCRM-hosted Bay Area Girl Geek Dinner

02/10/14 - 'Nontraditional' Is the Name of the New CRM Game

02/05/14 - SugarCRM Celebrates Banner Year in 2013 as Company Redefines the Customer Experience

08/21/13 - SugarCRM Reports 15 Consecutive Quarters of Growth with Strong Enterprise CRM Market, Product and Customer Traction

08/21/13 - SugarCRM Secures $40 Million in Funding from Goldman Sachs & Co.

07/25/13 - SugarCRM Positioned as Visionary in Gartner Magic Quadrant for Sales Force Automation

Join SugarCRM's Meetup Group!

SugarCRM continues to garner top-shelf industry recognition:

  • SugarCRM wins the prestigious Gold Stevie Award for the Sales & Customer Service category:  Relationship Management Solution.
  • CRN magazine recognizes SugarCRM as a 5 Star Product Program Guide Winner for being part of an elite group of vendors who give solution providers the BEST partnering elements in their channel programs.

Larry Augustin, Chief Executive Officer
Henning Ogberg, SVP Worldwide Sales
Clint Oram, Co-Founder and Chief Technology Officer
Bill Hunt, Chief Product Officer
Jennifer Stagnaro, Chief Marketing Officer
Patricia Timm, Senior Vice President, General Counsel and Corporate Secretary
Sherry Pulvers, Vice President, People and Places


Engineering Offsite Team Building Event

    SugarCRM is building an ultra-modern, single page application. Our product (with more than a million lines of code) is an indispensable tool that allows our customers' sales, marketing, and support teams to win more business and create extraordinary customer relationships.

Our culture is filled with innovation and collaboration.   We enjoy movie nights, participating in tech talks, playing Ping Pong, gaming on the Wii and on our custom console.

We're growing fast and are looking for you! We need talented, forward-thinking Software Engineers. If you thrive in a dynamic, fast-paced, high-tech environment and enjoy working on amazing products, we'd love to have you as part of our team!

Output from cloc:


Employees taking a break to watch the World Cup in our Engineering suite (aka the "Huddle")



More pictures from the Team Building Event:






I chose to work at SugarCRM because of the people, the product and "word on the street". I didn't know boo about SugarCRM, until Carrie contacted me for a phone interview. Quickly I researched as much as possible and was impressed with the message, the product reviews, the executive backgrounds and the stability of the company.  In my three months here I have not been disappointed with my decision to work at Sugar. A few things that consistently impress me are the women here. Everywhere you look there is a female who is exceptionally smart, driven and funny. At Sugar you work hard, but it feels right. It feels as if we are all working to the same goal. The culture fits my personality and working with such an amazing cast of people, drives me to do my best because everyone around me is doing so.   

- Executive Admin, February 2014

I came to work here, because in the interview process I learned that all 8 of the Sugar employees I encountered were enthusiastic, positive, high energy, clear minded, kind people—without exception—and sincere as well. SugarCRM is in a terrific position to move into the future in a specatucularly successful way, and I wanted to be a part of that.  What I have learned since is that SugarCRM is managed with goals and success  in mind, but with a lot of heart and soul.  I feel encouraged to grow and learn and am rewarded and recognized when I do perform well.   The benefits package and overall approach to managing employees is generous, well above industry standard.  The company clearly prioritizes treating its employees well, not just fairly.  I enjoy the people I work with—a lot!  We are united in our endeavors and the enthusiasm towards that is pervasive thru departments and outlying locations.  I have not been disappointed in any way since joining the SugarCRM team.  

- Inside Sales Representative, February 2014

I came to work at SugarCRM because I knew that it was a place that would bring opportunities to learn and grow my abilities.  I tell my friends and family this all the time. I love my job because it’s fun and I absolutely enjoy the people around me.

- Associate Account Manager, February 2014

"I decided to work for SugarCRM because I felt it was the best place to enhance my programming skills post-graduation.  Another deciding factor was the fact that I would be given a large responsibility in my duties as a Software Engineer; I felt this will allow me to thrive under pressure and reach my creative potential.  The experience so far has been excellent.  The aspect I value the most is that the working environment is extremely friendly - the (brilliant) people you work with day-to–day have a knack for making you feel truly welcome, and that you're a vital/contributing member of the team".

 - Software Developer


"What I like most about the company is the open and trust environment. Coming from a cubicle work environment, it did take a while to adjust. I also like the lunch demo events; it's nice to see partners come to show how they use SugarCRM".

 - Senior Software QA Engineer


"Sugar is a great opportunity for anyone who wants to grow professionally, be challenged and have fun, all at the same time.  The company is growing at a rapid pace giving employees the opportunity to grow with it rather than having to climb up a bureaucratic ladder. What I enjoyed the most during my interviewing process was its transparency.  There were no hidden secrets and no mind playing.  Simply good people looking for qualified candidates to join their team".

"Sugar is truly a fun place to work. It is extremely diverse, filled with incredibly bright, kind and hard-working individuals willing to put the hours in making the company a success. In return, management ensures to have employee appreciation at the top of their list —something I've always considered extremely important.  It truly makes a difference to work for a company that appreciates the work you do and is willing to show it".

 - Channel  Operations Manager


"I joined SugarCRM in August, and would like to share with you what I was looking for and what helped me make my decision to join Sugar.  Besides the fact that the position I interviewed with is a perfect match and I liked people I interviewed with, this article had a huge positive impact on me:, "17 Enterprise Start-ups to Bet Your Career On".  Sugar's recruiting team was the most professional and efficient among the companies I interviewed with. They made my interviewing process very pleasant. I was highly impressed. "

- Principal Product Manager



"I am really happy to be part of Sugar. Since I came here I see every day how Sugar is getting bigger and bigger and I feel part of it. I know that I am in the right company and in the right moment. I can feel it in the air, every time I take a look around I see smart people working with passion and bringing new ideas. This is a big family thinking about the future, and I´m proud of it".

- Support Specialist, Munich Office



SugarCRM Reviews

78 Reviews
78 Reviews
Rating Trends

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SugarCRM CEO Larry M. Augustin
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51 Ratings

    Great Place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SugarCRM


    Everything for sure, nothing wrong with this place


    No cons...great place to work.

SugarCRM Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Human Resources Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at SugarCRM.

    Interview Details

    Good experience through the interview process. The recruiter setup an initial phone screen via email, about a week after the phone interview I was brought on-site to meet the rest of the team. I met with 6 team members and the interview was about 2 1/2 hours. The interviewers were well organized and asked good, relevant questions.

    Interview Questions
    • Don't remember. I felt that most questions were assessing my cultural fit within the company.   Answer Question
    Accepted Offer
    Positive Experience

SugarCRM Awards & Accolades

Something missing? Add an award
OnDemand 100 Top Private Companies (#1), AlwaysOn, 2011
Product of the Year for Sugar Ultimate, Customer Interaction Solutions magazine, 2011
Top rated in CRM Software comparison, Find The Best, 2011
Partner Award Innovation Award, OpenSymbol, 2011
Winner – Open Source CRM category, CRM Magazine, 2011
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Additional Info

Headquarters Cupertino, CA
Size 50 to 149 Employees
Founded 2004
Type Company - Private
Industry Information Technology
Revenue $10 to $25 million (USD) per year
Competitors SAP, CRM Dynamics, Salesforce

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market. Recognized by leading market analysts as a “visionary” company, Sugar is deployed by over 1.5 M individuals in 120 countries and 26 languages.

Mission: Sugar is positioned to fully unleash the promise of CRM with our innovative CRM system designed for every individual who engages with customers: sellers, marketers... More

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