Susquehanna Bancshares
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Susquehanna Bancshares Reviews

22 Reviews
22 Reviews
Rating Trends

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Susquehanna Bancshares Chairman, President, and CEO; Chairman, Susquehanna Bank William J. Reuter
William J. Reuter
14 Ratings
  1. 1 person found this helpful  

    Good, fair company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor
    Current Employee - Operations Supervisor

    I have been working at Susquehanna Bancshares full-time for more than 8 years


    Over 40 hrs you get comp time.( depending on the branch). 401k match. Free life insurance. Okay pay compared to other places. Next day availability on funds that are normal transactions. Competitive rates. Free almost everything for employees. Lots of room to more up but you really have to know your job. They don't just let anyone move up. Which is fair. Gives one courtesy fee back. Other then that I agree that the customer should be charged.


    50/50 on management that actually cares about you and is not just pushing everything off on you b.c. They are lazy. Pay increase depends on how good the branch does for the year and not your goals. Too many promotions and procedure changes. Hard to keep up with everything. Too worried about what customers think about them and forces on the customers make everything worse. For the responsibility that my job requires its difficult for most I think the pay should go by talent and knowledge not by years worked.

    Advice to ManagementAdvice

    To way higher up management stop forcing. If customers like us it's not because we are uniformed like all other banks. The fact that we are very personal with our customers is the way they like it not acting like they are just another customer and all get the same treatment.

    Positive Outlook
    Disapproves of CEO

Susquehanna Bancshares Interviews

Updated Aug 23, 2014
Updated Aug 23, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Representative (Teller) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at Susquehanna Bancshares.

    Interview Details

    Two interviews. One by phone from hr. One in person with branch. Then if your okay'do by branch then your background check which can be up to 7 days. And then training. Which is only every two weeks, so you might have to wait three weeks to even go to training. You have to go to Lancaster pa for two weeks for teller training. They do pay for a hotel and you do get reimbursed later. Good training people and in branch training is good. I suggest if your trainer in branch doesn't help ask for a new one if you serious about this career.

    Interview Questions
    • Most q's are what would you do in this situation or tell me about a time when you..... Make sure your prepared and push your sales skills.   Answer Question
    Negotiation Details
    Somewhat. They are not gonna give you more then the newest hire got unless you really show you can push.
    Accepted Offer
    Negative Experience
    Average Interview

Susquehanna Bancshares Awards & Accolades

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Additional Info

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Headquarters Lititz, PA
Size 1000 to 5000 Employees
Founded 1982
Type Company - Public (SUSQ)
Industry Finance
Revenue $500 million to $1 billion (USD) per year

Susquehanna Bancshares, which bears the name of the river that flows through the heart of its market area, is the holding company for Susquehanna Bank. The bank serves individuals and regional businesses through more than 250 branches in south-central and southeastern Pennsylvania, Maryland, New Jersey, and West Virginia. It offers standard services such as deposits, loans, and credit cards, while non-banking subsidiaries provide wealth management, insurance brokerage and employee benefits (The Addis Group), and vehicle leasing (Hann Financial Service Corp.). Loans secured... More

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