Swanson Health Products

www.swansonvitamins.com
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Swanson Health Products Reviews

3.3
12 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Lee Swanson
5 Ratings
  • Just OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Fargo, ND
    Former Employee - Customer Service Representative in Fargo, ND

    I worked at Swanson Health Products full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sure you get to purchase products "at cost"
    you also get to sample some items
    somewhat flexible with school schedules
    Job security
    there are very nice people that work there

    Cons

    its a call center, so you can't expect to build relationships with other team members as you are always on the phone
    the company is booming yet this is not reflected in your bonus although they have raised wages significantly since I was there.
    very limited upward mobility, even if you hold a degree

    Advice to Management

    3 simple things - it would be nice if the person making the schedules for the call center reps was more approachable. this could actually help with turnover.
    second, there have been complaints about 1 particular Lead/supervisor yet she was never fired.
    lastly, PLEASE update those OLD monitors!! no one wants to work in an outdated environment.

Swanson Health Products Interviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

100%

Interview Difficulty

3.0
Average

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  1.  

    Customer Service Representative Interview

    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Swanson Health Products in July 2014.

    Interview

    First I did a phone interview followed by an interview at the actual establishment. The phone interview was awkward as you can imagine, but the in person interview was great.. won't get fooled again.

    Interview Questions

    • Why did you leave your last job? (This was difficult for me..)   Answer Question

    Negotiation

    They just asked me if I was still interested. I said yes.

Swanson Health Products Awards & Accolades

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Top Rated Catalog/Internet Brand, ConsumerLab, 2015

Additional Info

Website www.swansonvitamins.com
Headquarters Fargo, ND
Size 500 to 999 Employees
Founded 1969
Type Company - Private
Industry Retail
Revenue $100 to $500 million (USD) per year
Competitors Puritan's Pride, Vitacost, GNC

Headquartered in Fargo, ND, Swanson Health Products is a leading natural health retailer, offering high quality vitamins, supplements and natural health products to consumers online and via direct mail. The company operates out of a modern, Good Manufacturing Practices certified facility, where orders are fulfilled and shipped to customers around the world. All products sold... More

Mission: Swanson Health Products, as the low price leader, brings the highest quality nutritional supplements to customers by offering innovative products and exceptional... More

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