Synergy Global Solutions Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Synergy Global Solutions full-time (more than 3 years)Pros
The job really is challenging and interesting. You can really do well when you depend on your own skills and drive. It's an employee owned company and there is very little turnover. Management is very approachable and really good people. Great support for getting necessary vendor certifications. Stable local company that has strong clients to enseure the future.Cons
There exists a culture of egos and many people in the company that really only look out for themselves. On may occasions you will have problems because a fellow employee is self serving and doesn't care for the greater good of the company. Many upper level people have egos and can bully management - management is aware of issues, but never moves to react.Advice to ManagementAdvice
It may be time to bring in some outside talent into management. Many of the management team have been in their positions for decades and have lost touch with how the industry has changed.RecommendsPositive OutlookDisapproves of CEO
Getting an Interview
Getting an Interview
- Application Details
The process took 2 days – interviewed at Synergy Global Solutions in November 2010.Interview Details
The recruiter was clear about the job expectations and the process. I had to interview in front of a team of technicians and managers. There were 3 parts to the interview. The first part was about customer service, the second was general IT knowledge and the 3rd part was a brief IT test.
Prior to the interview, I had to fill out an application.
After the interview they interview team told me they would let me know via email or phone in the early part of the next week. They called me on Tuesday to let me know I had the job and followed up that evening with a job offer via email. The next day I received an official hard copy of the job offer and a very large packet of paperwork.Interview Questions
Negotiation DetailsThere was no negotiation because the recruiter had described in detail the compensation package before the actual interview. I found this helpful - as I knew I was not wasting my time, I knew exactly what the offer was before the interview.Accepted OfferPositive ExperienceAverage Interview
- What is your definition of customer service? View Answer
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Synergy Global Solutions has a cooperative view of solving IT problems. The company provides a variety of information technology services and distributes computer hardware and software for businesses in New York state. It installs IT systems from vendors such as Cisco and Symantec that enable computer networking and telephony, data security, and data storage. Synergy also provides consulting and network systems design services. The health care, education, and financial industries are key sectors for the company; it also serves the public sector and law firms. Synergy was...