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T-Mobile – Why Work For Us?

Bring customer experiences to life. Each T-Mobile retail store is staffed with team members driven by professionalism and a genuine interest in helping our customers. It’s a dynamic, service-driven atmosphere where no two customers are alike and each day brings exciting new opportunities.

Be your best with us.
At T-Mobile, we want you to meet your professional and personal goals. That’s why we’ve created an environment that challenges you to achieve, fully supports your ability to do so, and recognizes and rewards your efforts when you do. 

Be part of an award-winning, forward-thinking, and innovative organization.

There is a reason why over 38,000 intelligent and driven individuals have made T-Mobile their employer of choice. It is the desire to work within a fast paced and intellectually challenging organization. At T-Mobile, we believe that our competitive advantage lies in our innovation, opportunity, and values.More importantly, we value the fact that you are the driving force behind our success. Through our unique combination of innovative thinking and incredibly skilled people, our ability to provide customers with exceptional technology and trusted customer service is second to none.

When you join T-Mobile, you’ll find that we take our values to heart, putting them into practice every day to energize our spirit of service. We work collaboratively, passionately, and with unparalleled enthusiasm to keep our customers connected to the family members and important people in their lives while delivering an exceptional customer experience.

 

A Better Experience with T-Mobile.

To continue to excel at providing our customers with the best possible customer experience, we look to your passion for providing outstanding customer service to help us succeed.

Within our highly collaborative environment, you’ll be challenged to provide our customers with a level of service that strengthens their confidence in T-Mobile’s ability to keep them connected. You’ll have the opportunity to work within a diverse team where you can share ideas, experiences and have fun at the same time. More importantly, enjoy all the benefits and support that come from our mentoring environment that recognizes you for who you are and what you achieve. After all, we know that being comfortable and being yourself allows you to be your best.

Benefits For Life.

At T-Mobile, we offer a level of benefits designed to keep you balanced and worry free. So in addition to professional support and the flexibility to balance your work life and family life, we offer you a level of benefits designed to ensure your personal growth as well. 

Here is a sample of the many benefits you can expect from being a part of T-Mobile:

•           Phone and service discounts

•           Competitive pay

•           Opportunities for advancement and recognition

•           Comprehensive health care

•           Paid time off programs

•           Flexible spending accounts

•           Life and disability insurance

•           Education assistance

•           Childcare subsidy

•           401(k) plan with company match

•           And more!

Opportunities to be Exceptional.

We invite you to take a closer look at T-Mobile and open yourself to the opportunity to make a difference in the lives of our customers and your peers. Whether you are an experienced leader or just starting your career, we have exciting opportunities in the following areas:

  • Corporate 
                - B2B National 
                - Brand and Advertising
                - Channel Management
                - Corporate Communications
                - Corporate Strategy
                - Enterprise Program Office
                - Finance 
                - Go to Market 
                - Human Resources 
                - Legal 
                - Marketing 
                - Sales Operations Services 
                - Supply Chain  
  • Customer Service 

 

  • Retail 

 

  • Sales 
                 - Business Sales 
                 - Retail Partner Sales 
  • Technology
                - Corporate Information Security 
                - Engineering 
                - Engineering National Operations 
                - Enterprise Architecture 
                - Network Technology  
                - Product Realization 
                - Technology Strategy, Finance and Development

 

Internship opportunities are also available in many of these areas. For more information about T-Mobile and our most current opportunities, visit www.tmobile.jobs

 

Start writing your story. Be part of ours. 

EOE

 

T-Mobile Reviews

2,231 Reviews
3.6
2,231 Reviews
Rating Trends

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T-Mobile CEO John Legere
John Legere
758 Ratings
  1. 3 people found this helpful  

    the experience at T-Mobile was great. the company truly invests in the success of their employees though training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager  in  New York, NY
    Former Employee - Retail Store Manager in New York, NY

    I worked at T-Mobile full-time for more than 3 years

    Pros

    the pto is great, there is a tuition reimbursement and there is a great career development program

    Cons

    one of the challenges is that there is a lot of completion within the company between Whole sale and Corporate.

    Advice to ManagementAdvice

    continue to invest in the development of employees.

    Recommends
    Positive Outlook
    Approves of CEO

T-Mobile Interviews

Updated Sep 25, 2014
Updated Sep 25, 2014

Interview Experience

Interview Experience

65%
22%
12%

Getting an Interview

Getting an Interview

63%
9%
9%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    T-Mobile Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at T-Mobile.

    Interview Details

    I applied online through website. Store manager contacted me within a day or two after application to set up interview. Interview was mostly behavioral and situational questions. After my interview manager stated that i pretty much have the job and to expect additional paper work to fill out within the next week or so. Completed required paper work and got an offer a week after. The whole process took no more than two weeks.

    Interview Questions
    • Explain a time where you and coworker had a disagreement and what did you do to resolve it?   Answer Question
    Negotiation Details
    Did not negotiate.
    Accepted Offer
    Positive Experience
    Average Interview

T-Mobile Awards & Accolades

Something missing? Add an award
Best Places to Work in Hawaii (Small), Hawaii Business Magazine, 2012
World's Most Ethical Companies, Ethisphere, 2010
Top 10 Military Spouse Friendly Employers, Military Spouse Magazine, 2011
100 Best Companies to Work For, Fortune Magazine, 2009
Highest Ranked Wireless Customer Service Performance, J.D. Power and Associates, 2009
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Additional Info

Website www.tmobile.jobs
Headquarters Bellevue, WA
Size 5000+ Employees
Founded 2001
Type Subsidiary or Business Segment
Industry Telecommunications
Revenue $2 to $5 billion (USD) per year
Competitors Verizon Wireless, Sprint

As America’s Un-carrier, T-Mobile US, Inc. (NYSE: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 43 million wireless subscribers and provides products and services through 70,000 points of distribution.

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