TELUS Reviews

3.8
Rating Trends
Recommend to a friend
Approve of CEO
TELUS President, CEO, and Director Darren Entwistle
Darren Entwistle
444 Ratings
  • Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TELUS

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong vision, awesome people, a truly collaborative culture that works to get things done. It was a super fun place to work

    Cons

    It is still a big company with many legacy protocols and thinking. The startup mentality is alive and well but don't assume there wont be days of frustration

    Advice to Management

    Focusing on clients is alive and well, but spend some money from time to time you everyone deserves a little fun from time to time


TELUS Interviews

Interview Experience

Interview Experience

69%
17%
13%

Getting an Interview

Getting an Interview

60%
11%
10%

Interview Difficulty

3.1
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (2)  

    Customer Services Representative Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at TELUS (Las Vegas, NV) in May 2015.

    Interview

    Interview was scheduled for 2:00pm, didn't get back until about 2:20. It was a group interview, myself and 4 others. Three people from the company were our interviewers. They started by having us interview each other by asking: What person living or not living would we want to spend a day with? We had to present our answers for each other. They left us in a room to do so for about 10 mins. Then they returned and interviewed us by asking us all the same 4 questions in different order. In the end, they have you do another assessment, in addition to the 80 minute one they have you do at home for the application process. This assessment you do there has you give a detailed descriptions about how to make an omelet, weird. Followed by providing the past tense words for about 6 verbs; like take=took.

    Interview Questions

    • Tell us a time when you had good and bad customer service experiences. What made them bad or good?   Answer Question

TELUS Awards & Accolades

Something missing? Add an award
Canada's Top 100 Employers , Mediacorp Canada, 2012
Canada's Top 100 Employers , Mediacorp Canada, 2010
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Additional Info

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Website www.telus.com
Headquarters Vancouver, Canada
Size 5000+ Employees
Founded 1990
Type Company - Public (TU)
Industry Telecommunications
Revenue $10+ billion (USD) per year

TELUS has to tell you something -- Canada's third-largest telecom service provider is the incumbent local-exchange carrier in British Columbia, Alberta, and eastern Quebec. TELUS provides wireline voice services to 3.8 million customers and Internet access to about 1.2 million. The company's wireless unit serves almost 7 million mobile phone customers nationwide with voice, data, and mobile Internet services. Through its Optik TV unit, it offers high-definition TV, video-on-demand and pay-per-view television, and personal video recorder (PVR) services to more ... More

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