TWG Insurance

TWG Insurance Reviews

72 Reviews
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TWG Insurance CEO Mark E. Jones
Mark E. Jones
58 Ratings

    Great place to work and grow with if you are willing to work hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Irving, TX
    Current Employee - Account Executive in Irving, TX

    I have been working at TWG Insurance full-time (more than an year)


    - Fairly young company, a lot of hires directly from college so it is a really good environment if you are in the 21-35 age bracket.

    - As a quickly growing company (fastest growing independent insurance agency in the US) there is and will continue to be A LOT of room for advancement.

    - The company does a good job of setting up extra-curricular events and rec league teams for the employees to enjoy. Dodgeball, Softball and Volleyball leagues as well as monthly happy hours and other events.

    - For the sales side, the pay is as good as you are and grows overtime since you get renewals every year on the clients that you maintain. The longer you stay, the more you make regardless of advancement opportunities.

    - Management has shown that they care about the well being and happiness of the employees.

    - The company has strong ethical values (hard to find in the insurance world) and has shown time and time again that they will cut loose people who breach integrity or write unethical business (even top producers and tenured agents).


    - Training can be arduous and a lot is expected of you.

    - Like any sales position, it is very stressful (especially when you are behind) and can sometimes become overwhelming if you are not good at managing your stress.

    - Especially early on, you will be putting in a lot more than 40 hours a week. But in this job, the more you work the more money you can make and the faster you will advance so if you are willing to work hard early and often it will pay off dividends.

    - Benefits, while affordable, are a bit lackluster when it comes to coverage.

    - If you want an easy job where you come in, chill and get on Facebook from 9-5 this is not the place for you.

    Advice to ManagementAdvice

    Take better care of the service team as they are what keeps the machine well-oiled and running smoothly. They may not bring in the money, but they keep it here.

    Positive Outlook
    Approves of CEO

TWG Insurance Interviews

Updated Aug 14, 2014
Updated Aug 14, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Client Advocate Interview

    Anonymous Employee in Dallas, TX
    Anonymous Employee in Dallas, TX
    Application Details

    I applied online – interviewed at TWG Insurance.

    Interview Details

    I originally applied to TWG as I had similar experience in my previous role. The online application was straightforward and I was very quickly contacted via email by someone in their recruitment department. A few days later we arranged a phone call and it was very straightforward, a few questions about my experience and background followed up with a brief overview of the company and its goals. I was told that I would be passed on to the next stage and someone from the team I'd be working with would be in touch.

    A week later I had a second phone call with the team manager and it was again, very straightforward. She broke down the day to day responsibilities and asked what I was looking for in the position and if I was comfortable with certain aspects of the job (working on the phone, dealing with clients who may be unhappy). Given my experience she wanted to stress that everyone at the company does start out at the same level in order to build up training from the same point. It was refreshing to have a company be forward with their career path and expectations.

    Following the second interview they offered to fly me to Dallas for the last round of face to face interviews. The whole process was handled very professionally. On the day of the final interviews, it was myself and two other candidates and we had four interviews each. They do a great job at making it a welcome atmosphere and I didn't feel odd having others interview around me.

    They show you the layout of the teams and building and then you proceed to have an orientation. From there I interviewed with the COO and various team leads/directors. The questions ranged from basic background discussions to opinions on client servicing techniques. There were a few questions about what you would do in certain situations but as I was coming in with experience I don't believe I had the same questions as other candidates. Then I was shown the career path they have for their team members and how I could progress if I hit certain targets. It all seemed very open, very straightforward.

    They provided lunch and then we left and were told they would be in touch within a few days. By and far this interview process has been the quickest. They responded by the end of the week.

    Interview Questions
    • How would you handle a fellow team member being inappropriate towards a client?   Answer Question
    Reasons for Declining

    In the end, the Dallas location was the main reason I declined the offer. The career path was a big pro and the recruitment member who contacted me initially was in touch throughout. She made me feel comfortable in asking her questions about relocation, cost of living etc when it came to the final offer. It does seem daunting to start at a lower level when coming in with experience but they do have a great career growth opportunity set up if you are successful with your targets. I would reconsider should they expand closer to my hometown.

    Declined Offer
    Positive Experience
    Average Interview

TWG Insurance Awards & Accolades

Something missing? Add an award
Top 50 Personal Lines Agencies in the US, Insurance Journal, 2013
Largest Personal Lines Agency in the US, Insurance Journal, 2013
Show More

Additional Info

Unlock Profile
Headquarters Irving, TX
Size 50 to 149 Employees
Founded 2003
Type Company - Private
Industry Insurance
Revenue Unknown / Non-Applicable
Competitors Unknown

TWG Insurance is one of the largest and fastest growing independent insurance agencies in the United States and was recently ranked number 12 in Insurance Journal's list of the top 50 personal lines agencies in the nation . Since our founding, we have reiterated the importance of investing in quality individuals by attracting the brightest minds and the hardest workers, a goal... More

Mission: Our Mission is to PROTECT FAMILIES.

PROTECTING FAMILIES starts with taking care of and developing our TWG family, by providing fun, challenging, engaging, and... More

Work at TWG Insurance? Share Your Experiences

TWG Insurance

Click to Rate