TechSmith – Why Work For Us?


TechSmith provides more than 50 countries with screen capture and recording software for individual and professional use. Founded in 1987 by William Hamilton, who remains the company’s president today, TechSmith has seven products that do anything from taking screen captures, to screen recording and managing consumer content.

​ We’ve stayed on top of the screen capture and recording game since the launch of Snagit over 20 years ago. People everywhere use our products to grab images and record content straight off their computer screens to create dynamic presentations and screencasts. With our products, people communicate more effectively and create interest with engaging visuals and sharp videos that grab attention and keep it. We develop and update our ​innovative software every day and plan to continue expanding our existing products to support the Mac platform.

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William Hamilton, President

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Bill Hamilton started his career as a programmer in the early 1970s after graduating from Michigan State University. He worked for nearly a decade for the State of Michigan managing the development of medical information systems. Later, he managed the operations research section before leaving for the private sector. From 1982 to 1985, he was a vice president at an entrepreneurial start-up. He led the PC development group that was responsible for creating PC-based tools for logistics and supply chain management.

After working as a consultant for several years, Hamilton co-founded TechSmith in 1987. Initially TechSmith provided software development and consulting services to a broad range of regional and national clients. While Hamilton and his partners worked as consultants, they began actively developing software with the hopes of eventually leaving the consulting business. With hard work and persistence, TechSmith was able to complete the transition from a consulting to a software company by 1994.

TechSmith’s first important software product, Snagit, was first introduced in 1991 and continues as a cornerstone of the company’s product family today. Since then, Hamilton and his team have developed a full portfolio of products used by businesses, government and educators around the world, including Snagit, Jing, Camtasia Studio, Camtasia Relay, Morae, and Screencast.com.

Kate Cansfield, Director, Global Web Properties & Ecommerce

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Kate Cansfield has over 12 years of experience in the software industry. She is responsible for the strategy and execution of web development efforts, as well as ensuring users have the best online shopping experience possible.

A graduate of the University of Michigan, Kate brought her expertise to TechSmith in 2008. She spent her first four years as a Business Development Manager and then the Sales Manager for the Global Enterprise Sales Team. Her experience in Sales helped her discover what TechSmith customers want in a world-class website and shopping experience.

Dean Craven, Chief Technology Officer

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Dean Craven joined TechSmith in 1995. He is responsible for leading the company's technical vision and guiding the company's technology development as well as leading the emerging products efforts at Techsmith, exploring how technology can meet users’ needs in new ways. Dean has been instrumental in growing the software development department at TechSmith, starting as one of the early Snagit developers and leading the initial Camtasia development.

Dean holds a bachelor's degree in computer science from Michigan State University. Prior to joining TechSmith, Dean worked with Harris Computer Systems as a Unix kernel programmer, followed by embedded systems development with a small startup, and as a network administrator for Michigan State University.

Tony Dunckel, Vice President, Market Solutions

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Tony Dunckel is responsible for guiding business strategy and execution for TechSmith's software solutions. Additionally, Tony is responsible for managing Cloud Services and the Camtasia and Camtasia Relay product lines.

Prior to this role, Tony held roles as Vice President of Web and Enterprise Services and Product Manager with TechSmith. Tony first came to TechSmith in 1995 as a member of the development team before leaving to spend seven years working in other development and product management roles for two Fortune 500 companies – EDS and Fidelity National Financial. He then rejoined the TechSmith team as a product manager in 2002 and has continued to help TechSmith grow.

Tony holds a bachelor's degree in business information systems and a MBA from Central Michigan University.

James Hidlay, Vice President, Marketing

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Jim Hidlay joined TechSmith in 2002, working as TechSmith’s Vice President of Sales and Business Development for over 10 years – giving him a range of experience with TechSmith’s growth and representation in countries all over the world.

Currently he works with his team to tell TechSmith’s story, build meaningful relationships with TechSmith users, and provide helpful content and solutions for both current and future customers. By overseeing global marketing initiatives, Jim ensures that all marketing efforts are coordinated to support TechSmith’s short and long-term goals.

Jim graduated from Michigan State University with a Bachelor’s of Science in Packaging. Previously, he gained 15 years of experience in sales and management positions at IBM, Microsoft, and Siebel Systems.

Dewey Hou, Vice President, Product Development

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Dewey Hou joined TechSmith in 1990 and worked as a software developer and technical product manager until he was promoted to his current role as Vice President of Product Development.

Dewey is focused on improving product support both internally and externally at TechSmith. In this role, he is responsible for ensuring that technical support, user assistance services create successful customers whenever TechSmith products and services are used. He is also responsible for overall IT operations and the product development infrastructure.

Dewey holds a bachelor's degree in electrical engineering from Michigan State University.

Tony Lambert, Chief Architect

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Tony has been with TechSmith since late 2002, and is currently the Chief Architect. He works with the development and user experience teams to create cohesive solutions for TechSmith both in terms of technology and in terms of user experience.

Over the last 10 years, Tony has spent his time at TechSmith working as a Software Engineer for products like Camtasia Studio, Snagit, Morae, and Screencast.com before moving on to lead the development efforts for the Camtasia Relay and Cloud Services teams.

Tony attended Michigan State University where he received his bachelor’s and master’s degrees in computer science. Prior to working at TechSmith, Tony worked as a systems administrator and programmer for the U.S. Geological Survey’s Water Resources Division.

Donald Nourse, Vice President, Finance and Administration

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Don Nourse is responsible for accounting, finance, logistics, risk management, property management, and purchasing. Some of the key challenges he has addressed include growing a small company without using outside financing and transitioning TechSmith into a more specialized and efficient corporation.

Prior to joining TechSmith in 1995, Don served as the controller of a human services agency and a construction company. He also worked in the hospitality industry and has even done some software development. He holds a bachelor's degree in accounting, a MBA in financial economics from Michigan State University, and he is a Certified Management Accountant.

Doug O'Brien, Director, Strategic Business

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Doug O’Brien joined TechSmith in December 2009. He is responsible for increasing market share and growing revenue in strategic markets by helping new and existing TechSmith customers and partners achieve their business goals.

Prior to joining TechSmith, Doug worked as a Senior Director at SAP. An executive with over 20 years of experience, Doug has also contributed to the success of other world-class organizations including Siebel Systems, Hyperion Software, and Xerox. Doug received his bachelor's degree from La Salle University and his teaching degree from Kean University.

John Veit, Director, Global Sales

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John Veit has been a member of the TechSmith team since 2011. As the leader of TechSmith’s high performance global sales team, John works to optimize solutions and sales across all channels, including distribution and reseller partners, direct sales and web sales.

His team is focused on providing a world-class customer experience and best-of-breed solutions across both vertical and horizontal customer segments as well as facilitating and managing TechSmith’s partnerships with complementary vendors.

John earned a bachelor’s degree in computer engineering at the University of Michigan. Before joining TechSmith, he gained over 25 years of experience in a variety of sales and management positions by working for IBM, Lenovo, and a reseller.


Working at TechSmith gives you a chance to hone in your skills in an open, collaborative, and innovative environment where you can be excited to come into work every single day.

We are a technological melting pot, comprised of nearly 250 uniquely skilled human beings that will continue to stretch your comfort zone – but in a good way. And speaking of comfort, who doesn’t love to show up to work in jeans, eat free snacks, and drink free pop?

With great products and maybe even better people behind them, we are always looking for passionate, fun, and, hard working individuals who truly enjoy coming to work and doing what they love. Sounds like you? We’d love to chat.

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TechSmith Reviews

35 Reviews
4.2
35 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TechSmith President William D. Hamilton
William D. Hamilton
29 Ratings
  1.  

    As an intern I felt included and like it was a place to truly grow in my profession.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Okemos, MI
    Former Employee - Anonymous Employee in Okemos, MI

    I worked at TechSmith as an intern for less than a year

    Pros

    Every person I met was kind and cared deeply about the work that they were doing. My ideas weren't discredited as an intern's ideas, but fully valued. I felt like a true member of the team. There were many opportunities to interact with upper management, as well as to meet interns in other departments. This company truly cares about their employees and creating a healthy environment.

    Cons

    There weren't opportunities for my position outside of Michigan. Otherwise, I would have gladly stayed.

    Recommends
    Positive Outlook
    Approves of CEO

TechSmith Interviews

Updated Jun 24, 2014
Updated Jun 24, 2014

Interview Experience

Interview Experience

85%
7%
7%

Getting an Interview

Getting an Interview

66%
16%
8%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    User Experience Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online - interviewed at TechSmith in March 2014.

    Interview Details

    I heard back after I applied online requesting a phone interview. The phone call was relaxed, discussing my experience, past projects and aspirations for the internship. Very conversational, the interviewer asked insightful questions and answered my questions about TechSmith's culture and people well.

    Followed up with a Skype interview with the UX Research team. Still conversational, back-and-forth with questions and answers. Some of the questions included how I would respond in certain situations, both behavioral and UX specific.

    Overall I would have been more than happy to work at TechSmith. The impression I got was that employees genuinely care about the product and the culture, and I firmly believe I would have learned from and contributed a great deal to an internship at TechSmith.

    Interview Questions
    • What was the greatest challenge about working on that project you worked on?   Answer Question
    Reasons for Declining

    Received an offer that better fit my interests and desired location. Would definitely consider working here in the future.

    Declined Offer
    Positive Experience
    Average Interview

TechSmith Awards & Accolades

Something missing? Add an award
Best Education Technology Solution for Productivity/Creativity, CODiE Awards, 2011
Award of Excellence, Best Stimulation Tool, Best of eLearning! Awards, 2011
Inc. 5000/500- Ranked #3,486, Inc. 500/5000, 2011
Best Video Capture, Production, Publishing Solution- Camtasia, Best of eLearning! Awards, 2012
Five-Time Inc. 5000 Honoree, Inc. 5000, 2011
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Additional Info

Website www.techsmith.com
Headquarters Okemos, MI
Size 150 to 499 Employees
Founded 1987
Type Company - Private
Industry Information Technology
Revenue $50 to $100 million (USD) per year

TechSmith is a master craftsman when it comes to the screen shot. The company provides screen capture and screen recording software for office professionals. TechSmith's flagship SnagIt software is a screen capture and editing tool that captures images -- including animation, graphics, text, and video -- then enhances them with special effects and multimedia features. Other... More

Mission: We will anticipate, create and own our customers' success.

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