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RecommendsPositive OutlookApproves of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Techcess Group full-time (More than a year)
Excellent people to work with, coworkers are smart people from all different backgrounds. A great place to work and learn about all kinds of different clients and environments. Great opportunity to reinforce stuff learned in school. Learned more at Level 1 in 6 months than I did at school over 4 years. They are very giving with PTO and or family emergencies, extremely understanding. Upper Management is very open to new ideas and at least trying them out if it makes business sense.
High stress environment, calls and tickets can be back to back, and not all calls are pleasant. But this is customary in any MSP environment. Some clients are more sensitive than others and require more finesse.
Advice to Management
We are ready to grow, keep doing what you are doing! I am excited for the future of this company.
Techcess Group provides proactive guidance and stability through a defined set of monitoring, helpdesk and ongoing maintenance services with a singular, passionate focus on the customer and their needs. Techcess Group combines their offerings into a practice of consulting, process re-engineering and project management. Techcess Group serves small to medium sized businesses ...
Mission: Our Mission is to provide Enterprise-level technology support to Small & Medium-Sized Businesses with a passion for customer service. At the core of our culture, we strive for operational effectiveness, bringing stability and guidance to our customers’ organizations.