As a global leader in business process outsourcing, TeleTech helps organizations around the world grow, manage, and optimize their most valuable assets: customer relationships.
A World of Opportunities
TeleTech offers a world of opportunities—literally. With service delivery centers in countries worldwide, TeleTech provides a great opportunity for you to gain valuable experience working with diverse clients, customers, and cultures every day. In fact, our associates interact daily with more than 3.5 million customers in nearly 30 different languages around the world via phone, Internet, email, and other media. Now that’s global reach. [See our locations around the globe]
Our workforce is as diverse as our client base. The vast majority of employees in TeleTech are directly involved in somehow providing great customer service experiences for the TeleTech client companies. Many have started as a customer service representative and have grown their career with TeleTech over the year. It is a difficult job, and one that can also provide a strong sense of accomplishment.
Getting Hired is Only the Beginning
Grow your career with TeleTech. There are literally countless stories of those that started with the company at an entry-level and have steadily moved up within TeleTech to fully reach their personal potential.
Because TeleTech a global organization, careers at TeleTech is not a one size fits all. Success is built on an individual basis. [Learn more]
Good Sense… More Than Social Responsibility. It’s a Passion.
At TeleTech, taking care of our communities and our environment is a heartfelt passion shared by our executives and employees worldwide. We’ve made it our priority by establishing a company-wide approach called Good Sense to enable employees to direct funding and volunteer efforts toward programs, activities, and events that make a real difference to countless people and places around the globe. To learn more, visit our TeleTech Community Foundation site.
TeleTech is actually more than just one company. It is a family of businesses, each of which has its own unique identity. Our businesses include:
TeleTech Holdings, Inc.
TeleTech Holdings, Inc. is our core business entity, providing comprehensive business process outsourcing solutions to Global 1000 organizations worldwide. Established in 1982, TeleTech has evolved and expanded over the years to become the recognized leader within our industry as well as a responsible community member and advocate for economic growth and environmental health worldwide. [Read More]
TeleTech Government Solutions, LLC. (TTGS)
Just like corporations, government agencies must continually build and strengthen their relationships with their customers — or citizens. TTGS develops and provides highly-tailored solutions that address the needs and goals of some of today’s largest public entities around the globe. [Read More]
TeleTech@Home is a virtual global workforce of home-based employee specialists who provide customers with immediate support and expertise around the clock and around the world. [Read More]
TeleTech Loan Services (TTLS)
TeleTech Loan Services mortgage origination and fulfillment services provide mortgage origination and fulfillment services management for lenders interested in improving loan processing efficiency. TTLS provides a unique career opportunity for mortgage professionals seeking to change the future of the industry. [Read More]
Direct Alliance Corporation (DAC)
Direct Alliance offers comprehensive business process outsourcing solutions that are specifically geared to help businesses thrive in the IT and consumer electronics industries. [Read More]
Given the recent changes in the automotive industry, building and maintaining customer confidence, satisfaction, and loyalty are more critical than ever for top brands throughout this high-stakes space. Percepta is a TeleTech joint venture organization with the Ford Motor Company. [Read More]
Global Business Services (GBS)
Often called the backbone of our company, GBS is the arm of our company that provides a full range of professional services directly to our clients as well as to support various initiatives within our service delivery centers. [Read More]
eLoyalty is a Customer Interaction Consulting and Managed Services company. Revolutionary Analytics. Breakthrough Results.™[Read More]
Peppers & Rogers Group
Peppers & Rogers Group is a management consulting firm, recognized as the world's leading authority and acknowledged thought leader on customer-based strategies and underlying business initiatives. Founded in 1993 by Don Peppers and Martha Rogers, Ph.D., Peppers & Rogers Group invented the term 1to1® marketing to illustrate the importance of treating different customers differently, and transformed the concepts into practical methodologies driving financial results for companies. [Read More]
Customer Service is Job #1 at TeleTech
TeleTech is always hiring in locations throughout the globe and seasonally for TeleTech@Home positions in the United States.
TeleTech Corporate Careers
Headquartered in Englewood, Colorado, TeleTech seeks the best talent globally to provide the exceptional service our clients have come to expect.
TeleTech offers a wealth of career opportunities for creative and highly motivated individuals just like you. From accounting, finance, and human capital to information technology, marketing, sales, and operations, we offer a variety of exciting positions that will allow you to put your skills to work in a dynamic and rewarding environment each and every day. Most importantly, you will find that you are part of a team and organization that encourages and enables professional growth and success.
For example, we offer a number of award-winning programs such as TeleTech University and Ascent. Both help you gain valuable skills and knowledge you need to take your career to the next level. Plus, you’ll gain firsthand experience developing and implementing strategies for a leading global enterprise — a fact that will distinguish and benefit you throughout your career.
Take some time to discover just how much there is to explore and pursue through a corporate career at TeleTech. You’ll find the possibilities are endless…and so is your potential for success.
Apply today at www.TeleTechJobs.com
4 people found this helpful
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at TeleTech full-time (more than a year)Pros
I loved working here. You get two breaks and a half hour lunch paid. Very flexible hours. Paid time off after working so many hours per week.Cons
When I worked there, the only thing I didn't like was the fact that you had to try and sell the customer more services when they called in with problems with there current services.Advice to ManagementAdvice
Please don't force employees to push other services when the customers are calling in with problems with the services they have.RecommendsNegative OutlookNo opinion of CEO
Getting an Interview
Getting an Interview
- Interview Details
Applied, had the first interview process which was through a machine. Was about 6 easy questions. Went to the job orientation, which I accepted. The job was supposed to start in about a month. Received an email that the job was pushed back 2 weeks. I didn't hear anything from then on. I emailed and found out that I supposedly declined the position.Interview Questions
- Everything was straight forward, your normal interview questions. Answer Question
TeleTech offers an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions that build deep engagement between people and brands. This holistic, multichannel approach improves customer satisfaction, increases customer loyalty and drives long-term profitability and growth.
Since 1982, TeleTech has helped...
Mission: Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.