Teleperformance

www.teleperformance.com

Teleperformance Reviews

728 Reviews
2.4
728 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Teleperformance Fondateur Daniel Julien
Daniel Julien
254 Ratings
  •  

    Great place to get started...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Desktop Engineer in Ogden, UT
    Former Employee - Lead Desktop Engineer in Ogden, UT

    I worked at Teleperformance full-time (more than 5 years)

    Pros

    Teleperformance is a great company to get your foot in the door with IT. I have seen several people start with the company and then leave to further their career.

    Cons

    Too many bosses! There are too many people that think they are a boss that stick their noses where they don't belong. The manager of the Desktop team had no management experience and poor communication skills and should never have become a manager!

    Advice to ManagementAdvice

    Trim the fat! Their are too many upper management that don't know their positions. These same people are constantly causing problems for the non-management making it hard to do your job!

    Recommends
    Positive Outlook
    Approves of CEO

Teleperformance Interviews

Updated Jan 21, 2015
Updated Jan 21, 2015

Interview Experience

Interview Experience

60%
20%
19%

Getting an Interview

Getting an Interview

43%
23%
12%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Recruiter Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Teleperformance.

    Interview Details

    take a typing and computer skills test, if you pass both of those, you get an interview. if you except the offer, you must pass both a criminal background check and a drug screening.

    Interview Questions
    Negotiation Details
    no negotiation, take it or leave it
    Accepted Offer
    Neutral Experience
    Easy Interview

Teleperformance Awards & Accolades

Something missing? Add an award
Best Places to Work in Portugal (17), Great Place to Work Institute, 2012
Best Companies to Work For in Brazil - IT & Telecom, Great Place to Work Institute, 2010
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Additional Info

Unlock Profile
Website www.teleperformance.com
Headquarters Paris, France
Size 5000+ Employees
Founded 1978
Type Company - Public (RCF)
Industry Business Services
Revenue $2 to $5 billion (USD) per year
Competitors SYKES, Convergys, Sitel

A leading European call center operator and one of the largest in the world, Teleperformance aims to speak the universal language of customer service. The company maintains a network of about 260 facilities in more than 50 countries across the globe, and its programs are conducted in more than 65 different languages. Teleperformance handles inbound and outbound calls in such areas as customer acquisition, customer retention, up-selling, cross-selling, technical assistance, and debt collection. Clients come from markets such as telecommunications, financial services... More

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Teleperformance

 
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