Teleperformance

  www.teleperformance.com
  www.teleperformance.com
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Teleperformance Reviews

567 Reviews
2.5
567 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Teleperformance Fondateur Daniel Julien
Daniel Julien
203 Ratings
  1.  

    My experience at Teleperformance was very positive. One of the most professional call centers out there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Salt Lake City, UT
    Current Employee - Customer Service Representative in Salt Lake City, UT

    I have been working at Teleperformance full-time for more than a year

    Pros

    The building maintenance is top-notch, it LOOKS like a nice place to work. The upper management is very friendly and knows a lot of the employees on a first-name basis. They also higher a lot from within the company, so the supervisors and other leaders are people who have general employee experience and are very relatable.

    Cons

    Honestly, the largest challenge for me with Teleperformance had to do with the different clients I worked for. Teleperformance itself was a very positive work environment.

    Recommends
    Neutral Outlook
    No opinion of CEO

Teleperformance Interviews

Updated Sep 13, 2014
Updated Sep 13, 2014

Interview Experience

Interview Experience

60%
17%
21%

Getting an Interview

Getting an Interview

40%
24%
12%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Internal Help Desk Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at Teleperformance in August 2010.

    Interview Details

    Very friendly recruiting staff. They made the interview a very easy process and made you feel comfortable. They don't really tell you what the job is about, but they do have different projects, so you will have 2 interviews. The first one will determine what project they think you are best suited for.

    Interview Questions
    • I was first interviewed for a sales position. I am not good with sales. I was then offered tech support, I did great on that.   Answer Question
    Negotiation Details
    I did not negotiate anything.
    Accepted Offer
    Positive Experience
    Average Interview

Teleperformance Awards & Accolades

Something missing? Add an award
Best Places to Work in Portugal (17), Great Place to Work Institute, 2012
Best Companies to Work For in Brazil - IT & Telecom, Great Place to Work Institute, 2010
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Additional Info

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Website www.teleperformance.com
Headquarters Paris, France
Size 5000+ Employees
Founded 1978
Type Company - Public (RCF)
Industry Business Services
Revenue $2 to $5 billion (USD) per year
Competitors SYKES, Convergys, Sitel

A leading European call center operator and one of the largest in the world, Teleperformance aims to speak the universal language of customer service. The company maintains a network of about 260 facilities in more than 50 countries across the globe, and its programs are conducted in more than 65 different languages. Teleperformance handles inbound and outbound calls in such areas as customer acquisition, customer retention, up-selling, cross-selling, technical assistance, and debt collection. Clients come from markets such as telecommunications, financial services... More

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