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Telvista Reviews

80 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Salvador Barra
33 Ratings
  • Great to gain knowledge of Call Center Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Richardson, TX
    Current Employee - Customer Service Representative in Richardson, TX

    I have been working at Telvista


    Plenty of incentives, Supervisor was very informative and understanding, hours where normal business hours on contract worked


    Low pay, no raises, frequent company policy changes

    Advice to ManagementAdvice

    Promote raise

    Neutral Outlook
    No opinion of CEO

Telvista Interviews

Updated Jan 16, 2015
Updated Jan 16, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Telvista.

    Interview Details

    Recruiter will call you to schedule an interview. Once you arrive at the front desk, you are required to show your ID before entering the HR department, you will then be called back by HR personnel, interviewed, tested on computer skills, taken on a tour of the facility, then offered a position if all goes well.

    Interview Questions
    • There really was not a question that was difficult, but if I had to pick on, it would be hours available to work. This is a 24/7 call center.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

Telvista Awards & Accolades

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Additional Info

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Headquarters Dallas, TX
Size 1000 to 5000 Employees
Founded 2002
Type Company - Private
Industry Business Services
Revenue $100 to $500 million (USD) per year
Competitors TeleTech, SYKES, Convergys

Say "hasta la vista" to in-house customer care and tech support with a little help from Telvista. Operating contact centers that support both Spanish- and English-speaking customers, Telvista offers outsourced customer support to midsized and large companies in such industries as financial services, retail, technology, and travel. Services include customer service, sales, and tech support via phone and Web. The firm also provides consulting services to improve contact center processes, network design, and technology utilization. Telvista was founded in 1997 when it opened... More

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