Telvista

  www.telvista.com
  www.telvista.com

Telvista Photos

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Telvista Reviews

76 Reviews
2.8
76 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Salvador Barra
33 Ratings
  1.  

    One of the best organizations I have ever worked at!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telvista full-time (more than an year)

    Pros

    opportunity for advancement, great PTO eligibility, matching 401K

    Cons

    Health benefits can be expensive for employees with families

    Advice to ManagementAdvice

    Benefit plans could be more affordable.

    Recommends
    Positive Outlook
    No opinion of CEO

Telvista Interviews

Updated Oct 29, 2014
Updated Oct 29, 2014

Interview Experience

Interview Experience

50%
33%
16%

Getting an Interview

Getting an Interview

48%
34%
8%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Call Center Representative Interview

    Anonymous Employee in Dallas, TX
    Anonymous Employee in Dallas, TX
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Telvista in June 2014.

    Interview Details

    After submitting my resume I was asked to take 3 tests, 1 with airports and time zones, the 2 was wpm, and the 3 was for customer service quality. after passing all the test there's a group interview... Around 25 persons at the same time. After the tour of the installations and game then they make a short 1;1 interview.
    I was really hoping to get the job. Great benefits and very good energy overall.

    Interview Questions
    • They ask you to form part of a team and play a Trivia game.   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview

Telvista Awards & Accolades

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Additional Info

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Website www.telvista.com
Headquarters Dallas, TX
Size 1000 to 5000 Employees
Founded 2002
Type Company - Private
Industry Business Services
Revenue $100 to $500 million (USD) per year
Competitors TeleTech, SYKES, Convergys

Say "hasta la vista" to in-house customer care and tech support with a little help from Telvista. Operating contact centers that support both Spanish- and English-speaking customers, Telvista offers outsourced customer support to midsized and large companies in such industries as financial services, retail, technology, and travel. Services include customer service, sales, and tech support via phone and Web. The firm also provides consulting services to improve contact center processes, network design, and technology utilization. Telvista was founded in 1997 when it opened... More

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