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Telvista Reviews

72 Reviews
2.7
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Salvador Barra
31 Ratings
  1. 1 person found this helpful  

    Great company with many avenues for success!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Workforce Management in Dallas, TX
    Current Employee - Workforce Management in Dallas, TX

    I have been working at Telvista full-time (more than 3 years)

    Pros

    There are many ways to move with TelVista. The close knit atmosphere from agent level to Operations ensures a successful workplace. Incentive bonuses, PTO from day one, experienced leadership team , quality training and support staff make this one of the best places in Dallas to start and develop a career.

    Cons

    If there was one con it would be our size prohibits our company from offering better medical benefits. They are not bad just not always what I have personally needed.

    Advice to ManagementAdvice

    From top to bottom this is a great company, make sure we keep our culture of communication alive!

    Recommends
    Positive Outlook
    Approves of CEO

Telvista Interviews

Updated Sep 4, 2014
Updated Sep 4, 2014

Interview Experience

Interview Experience

50%
33%
16%

Getting an Interview

Getting an Interview

47%
39%
6%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Call Center Representative Interview

    Anonymous Employee in Dallas, TX
    Anonymous Employee in Dallas, TX
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Telvista in June 2014.

    Interview Details

    After submitting my resume I was asked to take 3 tests, 1 with airports and time zones, the 2 was wpm, and the 3 was for customer service quality. after passing all the test there's a group interview... Around 25 persons at the same time. After the tour of the installations and game then they make a short 1;1 interview.
    I was really hoping to get the job. Great benefits and very good energy overall.

    Interview Questions
    • They ask you to form part of a team and play a Trivia game.   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview

Telvista Awards & Accolades

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Additional Info

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Website www.telvista.com
Headquarters Dallas, TX
Size 1000 to 5000 Employees
Founded 2002
Type Company - Private
Industry Business Services
Revenue $100 to $500 million (USD) per year
Competitors TeleTech, SYKES, Convergys

Say "hasta la vista" to in-house customer care and tech support with a little help from Telvista. Operating contact centers that support both Spanish- and English-speaking customers, Telvista offers outsourced customer support to midsized and large companies in such industries as financial services, retail, technology, and travel. Services include customer service, sales, and tech support via phone and Web. The firm also provides consulting services to improve contact center processes, network design, and technology utilization. Telvista was founded in 1997 when it opened... More

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