Texas Department of Family and Protective Services

  www.dfps.state.tx.us
  www.dfps.state.tx.us

Texas Department of Family and Protective Services Reviews

68 Reviews
2.7
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Howard Baldwin
12 Ratings
  1. 1 person found this helpful  

    GOT IT!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CPS Investigator I
    Current Employee - CPS Investigator I

    I have been working at Texas Department of Family and Protective Services full-time (less than an year)

    Pros

    Despite what some people say, you are actually making a difference whether you realize it or not. It's not instant gratification, but are helping even if incrementally.

    Cons

    Workload and hours. It's hard.

    Advice to ManagementAdvice

    Be there for your people. You're all fighting the same fight.

    Recommends
    Positive Outlook
    No opinion of CEO

Texas Department of Family and Protective Services Interviews

Updated Oct 12, 2014
Updated Oct 12, 2014

Interview Experience

Interview Experience

81%
9%
9%

Getting an Interview

Getting an Interview

97%
2%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1. 1 person found this helpful  

    CPS Investigator I Interview

    Anonymous Interview Candidate in Killeen, TX
    Anonymous Interview Candidate in Killeen, TX
    Application Details

    I applied online. The process took 6+ monthsinterviewed at Texas Department of Family and Protective Services in September 2014.

    Interview Details

    I applied for this position in March 2014 and was finally called in for an interview in September. In June, I received an email to take a series of tests to determine my problem-solving ability, reasoning, judgement, and personality.

    After a month of not hearing anything about anything, I received an email from the STARK testing agency stating they were sending my test packet to the state for further review. At the end of August, I received an email from the hiring specialist inviting me to a hiring fair.

    I was asked to arrive before 12:15pm and was called back with about 15 other interviewees. After a half hour long presentation from current directors over the area, we were called back in order of arrival. I interviewed with the hiring specialist who sent my invitation and the director over the area of which I was hoping to be hired. The interview was about another half hour to 45 minutes long. It was a basic STAR model (S-situation, T- Task, A-action, R-Resolution).There was a lot of focus on my ability to adjust to change in unexpected or stressful situations.You're given as much time as you need to answer the questions. I normally interview terribly, but I prepared before hand and thought of some situations that fit. The answers didn't necessarily have to be work related. It could be personal, volunteer, or job related. I luckily know some people within in the agency who were able to give me realistic descriptions of what to expect while on the job. When asked if I had any questions I didn't, but I wish I would've asked something!

    I found the hiring staff to be quite pleasant and the presenters were knowledgeable and honest.

    Interview Questions
    • I didn't find any of the questions especially difficult. If you've never been presented with a negative or difficult situation these questions will pose a problem for you.   Answer Question
    Negotiation Details
    The starting pay is non-negotiable. Everyone starts at the same rate and is eligible for a raise after 9 months. My positions receives a stipend that remains provided I stay in the investigator position..
    Accepted Offer
    Positive Experience
    Average Interview

Texas Department of Family and Protective Services Awards & Accolades

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Additional Info

Unlock Profile
Website www.dfps.state.tx.us
Headquarters Austin, TX
Size 5000+ Employees
Founded Unknown
Type Government
Industry Government
Revenue Unknown / Non-Applicable per year
Competitors Unknown

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