Texas Health and Human Services Commission

www.hhsc.state.tx.us
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Texas Health and Human Services Commission Reviews

2.8
85 Reviews
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Recommend to a friend
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Texas Health and Human Services Commission Executive Commissioner Kyle Janek
Kyle Janek
7 Ratings
  • Too much work not enough pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Texas Works Advisor II in Tyler, TX
    Former Employee - Texas Works Advisor II in Tyler, TX

    I worked at Texas Health and Human Services Commission

    Pros

    You get free insurance as an employee, paid holidays, and you have job stability.

    Cons

    Too much work not enough pay.

    Advice to ManagementAdvice

    Advise for the State, the Managers have no control, treat your employees like people and not like work horses.

    Recommends
    Neutral Outlook
    No opinion of CEO

Texas Health and Human Services Commission Interviews

Updated Mar 11, 2015
Updated Mar 11, 2015

Interview Experience

Interview Experience

73%
21%
5%

Getting an Interview

Getting an Interview

93%
6%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1. 1 person found this helpful  

    TEXAS WORKS ADVISOR I Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Texas Health and Human Services Commission in February 2015.

    Interview Details

    1. Application/resume via state website, and I was contacted approximately a week later to schedule online testing. 2. Online testing from external HR (Stark) completed. Be ready to sit for a couple hours and click click click. No trick questions, no curveballs experienced. I was contacted a few days later with an interview date/location. 3. Completed in-person "mass" interview in my area. 4. Sit and wait. And wait. And wait.

    After testing online, I reported to the interview location a few days later 15 minutes early, and was the first one there. Eventually, 5 more people entered, signed in, and sat down. I quickly realized I was the only one dressed appropriately and even looking halfway prepared. Someone came out and called all our names, and advised us they were hiring two people for two separate offices. She then led us back to a small office with 6 desks, where pencils and scratch paper had been laid out along with a test booklet. After very basic instructions and a mention of the "co calculators-no cellphones" rule and the requirement to "show your work" on the test, we were left alone to begin. The multiple choice test took about 15 minutes (we were allotted an hour) and the test booklet gave us all the information we needed to process calculations and provide answers...all the info we needed was provided on page 1. (Later on after interviewing and walking out, I did notice one lady hadn't finished her testing by the hour deadline.)

    After about 15 minutes back out in the waiting room, one lady and one man came out and introduced themselves as employees in the offices with openings, and said they'd both be interviewing us separately. To my surprise, this meant she was interviewing some and he would interview the rest! How could either be sure the other didn't interview someone better suited for a position? No fair comparisons could be made this way, in my opinion. I thought it was one of the craziest things I've experienced in a job search environment. I believe my interviewer had 2 of us and him 3 (the last candidate didn't finish testing in the allotted hour.)

    The employee interviewing me had me in one very clean, stark, empty office with a horrible echo. She told me she'd have her clipboard to write down my answers, and said "please go slow enough so I can write your answers down verbatim." This was very unnerving, because I knew immediately it would be a very impersonal interview and basically a "HR checking their boxes" situation. I wasn't asked to introduce myself, she barely mumbled her name to me, and when I said "I have a copy of my resume and application here if you need it," she interrupted me with her hand up before I was even finished and said "already have it, thanks." Wow. So, I gave what I believe are textbook answers they are looking for. She never looked up at me once the entire time. There were about 3 times she related something I had said and asked "what was after that?" and kept writing. The questions were very easy to answer, no pressure, no real thought required. I had scenarios picked out ahead of time I could use to "give examples" as I knew they'd ask. At the end, she asked me if I had any questions, and of course knowing it's bad juju to say no, I asked "what's the on-boarding process like for a new hire?" and "do you get a good feel for helping people in your position?" Her answers very, very short like I didn't need to waste her time. The last thing she said was "thanks for your time, if you're selected you'll receive an e-mail." I shook her hand, smiled, thanked her for her time, and walked out feeling totally flabbergasted that the state would have such a goofy, unprofessional setting for interviews when they say they're looking for experienced professionals for their openings.

    Received phone call and e-mail offering the position, almost one month after interviewing.

    Interview Questions
    • Basic time management, personal relationships and team dynamics, and customer service questions were asked. The online testing will give you a good idea of the inter-personal dynamics questions you'll be asked.   View Answer
    Negotiation Details
    No negotiations possible. Salary offered as scale pay for the position.
    Accepted Offer
    Neutral Experience
    Easy Interview

Texas Health and Human Services Commission Awards & Accolades

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Additional Info

Unlock Profile
Website www.hhsc.state.tx.us
Headquarters Austin, TX
Size 150 to 499 Employees
Founded 1912
Type Government
Industry Government
Revenue Unknown / Non-Applicable per year
Competitors Unknown

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