The Body Shop
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The Body Shop – Why Work For Us?


The Body Shop International is the original, naturally-inspired and ethical beauty brand. When you join us, you’re joining an exciting, dynamic and driven company with a unique legacy. We’re passionate about what we do, and about working for a business we can truly be proud of.

 When you join The Body Shop, your career can take you places, from international opportunities within The Body Shop to brands in the wider L’Oreal Group.


Business as unusual

"The business of business should not just be about money, it should be about responsibility. It should be about public good, not private greed." Dame Anita Roddick

At The Body Shop, we promote positive social and environmental change in all aspects of our business. Our five core values have shaped our brand since 1976 and encompass everything we do: how and where we trade, how we choose and vet our suppliers, what we put in our beauty products, how we package, transport and sell those products, and how we equip and run our stores and offices.


We’re against animal testing

Cruelty-free cosmetics are the cornerstone of our brand. All our products are animal cruelty free and vegetarian, and we were the first international cosmetics brand to be recognised under the Humane Cosmetics Standard for our Against Animal Testing policy. Our 20 years of campaigning have not been in vain – in 2013 we celebrated the introduction of an EU ban on the sale of all animal-tested cosmetics, but there’s still much more to do.


We’re for community fair trade

We were pioneers of trade not aid in our industry and in 1987 launched our innovative Community Fair Trade programme. The programme now extends to small scale farmers' associations, traditional artisans and rural co-ops in more than 20 countries. In exchange for high quality ingredients and accessories we provide over 25,000 people with essential income to build their futures, and fund local programs bringing social change to 320,000 in our global communities.

We’re activating self esteem

We believe that true beauty comes from confidence, vitality and inner wellbeing. We’ve never embraced beauty stereotypes. For us, beauty is more than just a pretty face, and it comes in all shapes, sizes and colours.


We’re defending human rights

We have always campaigned on issues close to our heart. We've helped to raise global awareness about domestic violence and for over 20 years we’ve been campaigning on the issues surrounding HIV and AIDS. Our Stop The Trafficking of Children and Young People campaign, the biggest in the history of The Body Shop, went all the way to the UN where we presented over 8 million signatures. To date 24 countries have changed their legislation to stop the sex trafficking of children and young people as a result of our campaign.


We protect the planet

We're committed to reducing our impact on the environment by reducing the energy we consume and generating less waste. This means taking full responsibility for the way we run our business. By using our global network, we’re also able to help change attitudes around the world.


...and introducing The Body Shop Foundation

The Body Shop Foundation launched in 1990 (registered charity no. 802757) to give financial support to pioneering, frontline organisations that otherwise have little hope of conventional funding. One of the first we supported was The Big Issue magazine – we provided start-up capital to help get it off the ground in 1991. The focus of The Body Shop Foundation remains on working hard to achieve progress in human and civil rights as well as environmental and animal protection.


What this all means for you

When you work for The Body Shop you are part of a movement with a global footprint and the ability to move mountains. You’re working for a business you can feel good about. We support our employees to volunteer in their local communities individually or as teams, as well as our annual

People make the world go round

The Body Shop has always run on passion, so it’s no surprise our work culture is unique. It’s a smart, multi-cultural, fast-paced and genuinely caring environment where fun, passion and entrepreneurship are part of our daily lives. A place where our people can truly thrive and are able to fulfill their real potential.

Take a look at the video below to find out more.

Ever year our employees work closely with The Body Shop Foundation to help raise money and awareness of projects all around the world. Check out the video below to see last year’s challenge in Zambia.


Whether it’s understanding our culture or strategy, professional expertise, personal development or management development, you’ll have a wide choice of ways to learn and grow when working in our offices. Your first six months will be focused on giving you a successful induction to our organisation. From then on, we’ll take the time to review your progress regularly so that with you, we can identify the best development plan to help fulfill your short and long-term potential. We also have a broad range of training programmes, so there really is something for everyone ­– in all functions and at all levels.

We have opportunities in a many different areas, to name a few… IT, Finance, Legal, HR, Supply Chain, Operations, Distribution, Marketing, Commercial, Brand, E-commerce, CRM, Visual Merchandising and Store Design.


Management Trainee Programmes and Internships opportunities

We also offer a broad range of internships and management trainee scheme, so there are numerous opportunities to build your career with us!


Opportunities in Distribution

We have year-round opportunities to join the distribution team supporting our Stores and Direct to Customer distribution channels. Visit our website for more information on opportunities in Distribution.

When you join us, you ’re joining an exciting, dynamic and commercially driven company with a unique legacy. We’re passionate about what we do and about working for a business we can truly be proud of.


 We have a variety of positions available in our stores.

Store Manager

You’re the inspiration for your team – brimming with passion for the way we do business. You’ll bring outstanding retail expertise and know all the ins and outs of the beauty industry.


Assistant Manager

Alongside the store manager, you are the team's go-to for support and inspiration. Strong retail experience and an in-depth knowledge of the beauty industry are essential.


Skincare Consultant

Whether you have studied beauty therapy or are interested in developing your expertise, you’ll be the energetic individual who advises our customers on the right products to meet their needs.


Make-up Artist

Our makeovers are world-famous, and a foundation of The Body Shop experience. Whether you’re a skilled beauty therapist or someone with a passion for our make-up range, you’ll thrive on our Make-up Programme.


Customer Consultant

From the moment a customer enters the store, you embody the brand experience. Telling inspiring stories and bringing the brand to life, you’ll make customers feel like the centre of the universe.

The Body Shop Reviews

302 Reviews
302 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Body Shop CEO Jeremy Schwartz
Jeremy Schwartz
13 Ratings

    Decent PT JOb

    Former Employee - Part Time Assistant Manager
    Former Employee - Part Time Assistant Manager

    I worked at The Body Shop


    Fast environment, friendly co-workers, great job for learning customer service and sales, decent pay rate and great products so it's easy to sell.


    angry customers, random hours, holiday hours and lack of flexibility during those times, lots of changes in upper management made it confusing for PT workers.

    Advice to ManagementAdvice

    Maybe having some more training and not making employees push the LYB card so much

    No opinion of CEO

The Body Shop Interviews

Updated Feb 23, 2015
Updated Feb 23, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at The Body Shop.

    Interview Details

    2 District Managers (the one you will work for and another 'peer' DM) and Regional Manager (usually over phone due to RM schedule). Usually begins with them asking you to introduce yourself. Refrain from anything like saying your age, race, children, ethnicity. Keep it strictly business. What have you accomplished? Where you have worked and past positions. They will introduce themselves and then ask you a series of position related questions. Keep answers short and sweet using "SBO" format. Situation, Behavior, Outcome. Be yourself, personality goes ALONG way and can save you in some slight situations. and if face to face, have professional image with full face makeup on. GOOD LUCK!

    Interview Questions
    • If given this position, what is your 30 day plan to turn around deficit??   Answer Question
    Negotiation Details
    None. They low ball you and give you that amount of nothing else.
    Accepted Offer
    Positive Experience
    Average Interview

The Body Shop Awards & Accolades

Something missing? Add an award
Best Green Companies for America's Children, Working Mother, 2008

Additional Info

Headquarters Littlehampton, United Kingdom
Size 1000 to 5000 Employees
Founded 1976
Type Subsidiary or Business Segment
Industry Retail
Revenue $100 to $500 million (USD) per year

Promoting beauty in the customer's eye instead of the beholder's, The Body Shop International sells skin and hair care products so natural they sound edible (such as Coconut Milk Body Lotion and Banana Shampoo). The company combines activism with marketing, encouraging women to focus on self-esteem as well as social and environmental causes. The Body Shop operates more than 2,600 stores (the majority are franchised) in 50-plus countries. It also sells its products, such as its new Natrulift firming skincare line, online and through The Body Shop at Home, an in-home sales... More

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