The Capital Grille Photos

Main dining room, 42nd Street

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The Capital Grille Reviews

3.6
35 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Clarence Otis Jr.
7 Ratings
  • Hostessed for nearly 4 years - one of my most positive work experiences. Company that encourages learning & growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host/Hostess in Scottsdale, AZ
    Former Employee - Host/Hostess in Scottsdale, AZ

    I worked at The Capital Grille

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Talented, hardworking team that encouraged building your knowledge base and honored those who showed an interest in growing professionally. The heirarchy was blurred by the emphasis on teamwork and the enthusiasm to teach whomever wanted to learn. I loved working here, learned a ton and felt proud of the product we delivered. I gave a "neutral" review of senior management because I saw both ends of the spectrum. I can't speak enough praise for the good ones!

    Cons

    Inconsistency from location to location. Brand standards and culture are not equally implemented everywhere, and coming from one restaurant that lived and breathed the passion for quality and outstanding guest service that set TCG apart, to one that really didn't seem to mind that much that they weren't upholding that was a huge letdown, and made it tough to respect management, and to take pride in your work.

    Advice to Management

    Empower your employees to problem solve, and be there to back them on their actions. It makes a HUGE difference. Coming from one location that did this and more, and then transferring to another in which management opted to hide out and do inventory during the dinner rush to avoid angry guest confrontations made quality service impossible, and drove many good employees out.

The Capital Grille Interviews

Interview Experience

Interview Experience

75%
25%
0%

Getting an Interview

Getting an Interview

80%
19%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Manager Interview

    Accepted Offer
    Neutral Experience
    Accepted Offer
    Neutral Experience

    Interview

    Too lengthy and interviewer was distracted

    Interview Questions

The Capital Grille Awards & Accolades

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Additional Info

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Website www.thecapitalgrille.com
Headquarters Providence, RI
Size 500 to 999 Employees
Founded 1990
Type Company - Private
Industry Restaurants, Bars & Food Services
Revenue $10 to $25 million (USD) per year
Competitors Unknown

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