The Cruise Web

The Cruise Web – Why Work For Us?

The Cruise Web emerged in 1994 as the life-long dream of one man to run his own business. Inspired by the launch of the first Internet browser and the World Wide Web's tremendous potential to reach consumers, Frans Hansen chose to focus on selling travel, for its geographical reach, growth potential, and high-value suppliers.

Cruise vacations, in particular, were just starting to boom among travelers and the need for retailers and sales people to promote and sell cruise vacations presented the perfect opportunity. Frans sold his cherished convertible, maxed out his credit cards, and worked full-time 7 days a week to get his dream off the ground. After the first year, he hired his first employee, the next year a second, and then two more the following year. Today, what began as the smallest cruise seller in a market of over 30,000 competitors has become one of the top 15 independent cruise sellers in North America.

Since its birth, the company's mission to provide its customers with the best value in planning and booking their cruise vacations, and its dedication to its employees, has driven The Cruise Web's success.


The Cruise WebThe Cruise Web is one of the first, largest and fastest growing independent cruise vacation sellers in North America. We are looking for motivated people to sell cruise vacations and support our sales staff in a friendly, casual, yet professional and challenging work environment. We pride ourselves on providing the highest levels of associate and client satisfaction. We are currently hiring both experienced salespeople with a track record of success and client services representatives. Our experienced management team is dedicated to providing you with the resources and support to meet goals and expectations. Contact us to build your career in travel.

The Cruise Web Reviews

18 Reviews
18 Reviews
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The Cruise Web Founder Frans Hansen
Frans Hansen
13 Ratings
  1. 2 people found this helpful  

    Very glad with my career choice!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Greenbelt, MD
    Current Employee - Sales Consultant in Greenbelt, MD

    I have been working at The Cruise Web full-time (more than 3 years)


    Honestly, I am posting this in response to some of the negative reviews posted here. I have no idea where they are coming from as this is a great place to work. Some of the pros - beautiful work atmosphere, competitive travel agent rates, great commission and opportunities to earn bonuses, great support/training from management, positive work climate, and great PERKS! - free and discounted cruises.


    Some negative reviews post about commission and the need to meet certain targets - while this is true, if you work hard you can earn great money and doesn't any sales job have sales targets? The leads are there. If you are willing to do the work, you will do great. Some new hires seem to expect everything to be easy (hefty base salary for a long time, not getting a thorough understanding of cruise industry).

    Advice to ManagementAdvice

    Be careful with the new hires; make sure they fully understand terms of employment contract.

    Positive Outlook
    Approves of CEO

The Cruise Web Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Cruise Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at The Cruise Web in February 2014.

    Interview Details

    You will first do a phone interview and go over your resume and talk about the job. After you do that if you are moving on in the hiring process, you will be called in for a face to face interview. This company is serious when it comes to appointments, so be early. You will be interview by 3 people and there will be a "bad cop" Don't expect to get a guage from anyone when it comes to the employment decision, because you wont. Depending on where they are in the decision making process, you will be called back in a few days and offered the position (if applicable) and be sent an offer letter that you will have to accept witht the terms of your hire. I am not sure what happens if you don't get hired :)

    Interview Questions
    • I feel that it was pretty common, I just wasn't accustomed to a pannel   Answer Question
    Negotiation Details
    I think that they made a very fare offer!
    Accepted Offer
    Positive Experience
    Difficult Interview

The Cruise Web Awards & Accolades

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Additional Info

Headquarters Beltsville, MD
Size 50 to 149 Employees
Founded 1994
Type Company - Private
Industry Travel & Tourism
Revenue $5 to $10 million (USD) per year

The Cruise Web is a cruise-only agency that provides clients a consultative style approach to selecting the perfect cruise. The Cruise Web offers a professional work environment with aggressive compensation, benefits, career stability, and growth opportunities in order to attract and keep the highest quality employees, and thereby best serve its client base. The Cruise Web... More

Mission: Since the birth of The Cruise Web in 1994, the company’s mission has been to provide customers with the best value in planning and booking their cruise vacations. This... More

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The Cruise Web

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