The Gap – Why Work For Us?

undefined

Doris and Don Fisher opened the first Gap store in 1969. The reason was simple. Don couldn’t find a pair of jeans that fit.

They never expected to transform retail. But they did.

Guided by humility, compassion and a strong desire to win, the Fishers grew their company thoughtfully. Customers responded.

Today, Gap Inc. is a leading international specialty retailer with five brands – Gap, Banana Republic, Old Navy, Piperlime and Athleta – about 3,100 stores and 134,000 employees.

We’re growing globally, and just last year, we opened our first stores in China, Australia and Italy. We're expanding online shopping to customers, too. Today, customers in over 80 countries can buy our products.  

While many things have changed since 1969, the principles on which we were founded have stayed the same: creativity, delivering results, doing what’s right and always thinking of our customers first.

undefined

We pride ourselves on working together, inspiring creativity and offering great fashion to our customers around the world.  Our dynamic, diverse culture celebrates our passion, commitment and integrity. We offer competitive benefits, global career opportunities and programs to help you grow with us.

Our philosophy is pretty simple: customers, creativity, doing what's right and delivering results. Together, we call it "Wear your passion." And it's the perfect match for the kind of people we attract — as both employees and customers.

"Wear your passion" brings together four concepts that are part of our legacy and at the core of our work.

undefined

Our philosophy is pretty simple: customers, creativity, doing what's right and delivering results. Together, we call it "Wear your passion." And it's the perfect match for the kind of people we attract — as both employees and customers.

"Wear your passion" brings together four concepts that are part of our legacy and at the core of our work.

Think: customers first
We make decisions with our customers in mind. We connect with our stores and create the quality our customers value and expect.

Inspire: creativity
We think big, take risks and solve problems. We challenge the status quo and always look for new ideas and ways of working.

Do: what’s right
We believe that how we do business is as important as what we do. We act with integrity, and we give back to the communities in which we do business.

Deliver: results
We deliver the best result possible – we're committed to taking responsibility, setting priorities and meeting our goals.

Our culture, based on these principles, pays tribute to our history and prepares us for the exciting opportunities ahead.

undefined

As a global company, we know that appreciating and understanding the diversity of our customers, employees and partners around the world helps make us successful. We value the diversity of thought, experience and perspectives of our customers.

Embracing diversity stimulates innovation in our products and helps us improve our store experience. That enables us to create an inviting and inclusive place to work and to shop.

We maintain our commitment to diversity with workplace policies that ensure we do what's right, and treat our customers – and each other – with integrity and respect.

Our Policies
Our commitment to diversity is reinforced by workplace policies that are essential to how we do business.

Equal Opportunity Employer
We're an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disabilities, military status or any other basis prohibited by law. Every employee is responsible for helping prevent discrimination and harassment in the workplace.

Zero Means Zero
At Gap Inc., we work hard to make sure that we treat our customers — and each other — with integrity and respect, regardless of appearance, skin color, gender, or any other such distinction. We have zero tolerance for discrimination of any kind.

So, let's talk about the "extras" you get when you join our team. We give employees many choices so they can customize an overall benefits plan that fits them as well as their spouses, domestic partners, children and other dependents.

Below is a summary of some of the key benefits we offer.

Get Healthy, Stay Well
We cover medical for full and part-time employees as well as dental and vision, life and disability insurance, and private counseling resources. On-site health and wellness clinics, free Weight Watchers memberships and discounts to local gyms are just a few other ways we help employees feel their best.

Get in the Money
We want to make it easier for employees to meet their financial goals. Our 401(k) plan provides a company match for contributions up to 4 percent of an employee's pay. You can invest in the company through the Employee Stock Purchase Plan, or use our Home Mortgage program to buy a home.

Tuition Reimbursement and Career Development
We want our employees to grow with us, so we offer tuition reimbursement for approved work-related courses for full-time employees. We have opportunities for employees to learn and develop at any time during their career through online, classroom and on-the-job training.

Merchandise Discount
Not surprisingly, our most popular perk is a generous merchandise discount for Gap, Banana Republic, Old Navy and Outlet, with occasional discounts at Piperlime and Athleta; available to all full- and part-time employees.

Time Away
Take time when you need it. Our Paid Time Off – one of the most competitive offerings in our industry – provides 20 to 35 days to use toward vacation, personal time, or illness. That's in addition to seven paid holidays per year. We have a generous Leave of Absence program that allows employees to take time off for a number of personal situations, as well as a flexible work arrangement plan for employees who need to temporarily reduce their work schedule.

Family Matters
Starting a family? Need time for adjustment with a new family member? New parents can ease the transition through our Phase Out/Phase Back program. We also offer Adoption Assistance Reimbursement of up to $2,000 per child. And we throw in a gift from babyGap, too.

Other Extras
Who doesn't love a great deal? Gap Inc. partners with dozens of familiar brands and organizations to offer all Gap Inc. U.S. employees access to great discounts. Buy a discounted Apple or Dell computer. Send a bouquet of roses at 15 percent off. Or take the family on a fun vacation to California's LEGOLAND. We have a long list of other great discounts for Gap Inc. employees.

Rewarding Community Service
When you give, we give too. Through "Take Five," exempt headquarter employees can take up to five hours a month to volunteer. If you volunteer 10 hours for one nonprofit in a calendar year, "Money for Time" chips in $100 to the organization. And "Gap Giving" matches your contribution to eligible nonprofits.

The Gap Reviews

3.6
1,953 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Art Peck
27 Ratings
  • 1 person found this helpful

    A graphic designer at Gap.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Designer in New York, NY
    Former Employee - Graphic Designer in New York, NY

    I worked at The Gap full-time (more than a year)

    Pros

    Great work-life balance, flexible hours, good benefits.

    Cons

    Hard to move up and grow professionally. Gap kept hiring more VPs/Directors/etc instead of promoting from within, creating more and more layers of approvals.

    Advice to ManagementAdvice

    Trust your employees, stop hiring advertising agencies, and have faith in your product/the brand.

    Recommends
    Neutral Outlook

The Gap Interviews

Updated Mar 23, 2015
Updated Mar 23, 2015

Interview Experience

Interview Experience

67%
22%
10%

Getting an Interview

Getting an Interview

68%
9%
8%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Assistant Merchandiser Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied through college or university – interviewed at The Gap.

    Interview Details

    I was recruited from my campus. So there was an initial one-to-one interview. They also had a group interview with other candidates from my college. When you make it past the those interviews, they fly you out to headquarters in San Francisco for another evaluation. It's rigorous, but they try to bring together a highly qualified group of people.

    Interview Questions
    • They view how you interact in a group interview, as well as one-to-one.   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview

The Gap Awards & Accolades

Something missing? Add an award
Best Places to Work for LGBT Equality, Human Rights Campaign, 2012
Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
Top 500 Green Companies, Newsweek, 2009
Barron's 500, Barron's, 2009
World’s Most Admired Companies, Fortune, 2008
Show More

Additional Info

Website www.gap.com
Headquarters San Francisco, CA
Size 5000+ Employees
Founded 1969
Type Company - Public (GPS)
Industry Retail
Revenue $10+ billion (USD) per year

The ubiquitous clothing retailer Gap has been filling closets with jeans and khakis, T-shirts, and poplin since the Woodstock era. The firm, which operates about 3,300 stores worldwide, built its iconic casual brand on basics for men, women, and children, but over the years has expanded through the urban chic chain Banana Republic, budgeteer Old Navy, online-only retailer Piperlime, and Athleta, a purveyor of activewear. Other brand extensions include GapBody, GapKids, and babyGap; each also has its own online incarnation. All Gap clothing is private-label merchandise made... More

Work at The Gap? Share Your Experiences

The Gap

 
Click to Rate
or