The Joint Commission
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The Joint Commission Reviews

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Mark R. Chassin
14 Ratings
  • A mission driven organization that is constantly raising the bar on health care quality

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oak Brook, IL
    Former Employee - Anonymous Employee in Oak Brook, IL

    I worked at The Joint Commission full-time (More than 5 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO


    Mission. Dynamic work environment. People know each other and are friendly. Visionary leadership. Good salaries and benefits. A lot of employee activities. Many opportunities to make an impact. Great training programs like on six sigma and change management.


    constant demands make work-life balance difficult. Can be professionally isolating because Joint Commission employees don't have natural peer groups. company structure makes decision making difficult. tendency to be conservative

    Advice to Management

    hire senior leaders that are forward looking. consider creating a formal outplacement program so that employees are only expected to stay 5-7 yrs and then leave. consider programs that support employees who travel or work elsewhere.

The Joint Commission Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Account Representative Interview

    Anonymous Interview Candidate in Oakbrook Terrace, IL
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3+ monthsinterviewed at The Joint Commission (Oakbrook Terrace, IL).


    Panel and typing test. HR was a bit of an awkward process as the person does not understand the role which is in question. HR completes the random questions such as strengths, weaknesses, etc. a small typing test is done, which is more just typing a response to a customer issue. Last is a panel.

    Interview Questions

    • What do you know about jcaho, why do you want to work here? Also asked how to deal with an unhappy customer. Special interest on past healthcare experience and how to relate to customers.   Answer Question

The Joint Commission Awards & Accolades

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Additional Info

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Headquarters Oakbrook Terrace, IL
Size 500 to 999 Employees
Founded 1951
Type Nonprofit Organization
Industry Business Services
Revenue $50 to $100 million (USD) per year
Competitors Unknown

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The Joint Commission

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