The Peninsula Beverly Hills

  www.beverlyhills.penisula.com
  www.beverlyhills.penisula.com
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The Peninsula Beverly Hills Reviews

2 Reviews
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2 Reviews

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  1. 1 person found this helpful  

    Terrible workplace..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Peninsula Beverly Hills full-time

    Pros

    Looks good on your resume, people know you have the five star luxury experience if you've worked here.

    Cons

    This is just a terrible place to work. The management is cheap in every way, nickel and dining employees - worst employee cafeteria ever (but you will be reminded constantly about how much it costs them!) limited staff dry cleaning, won't make facility repairs etc. You will be forced to work 12 to 18 hour days as a manager and then told you are lucky to work there. No pat on the back, no gratitude for hard work, just negative reinforcement. Every manager there is miserable and looking elsewhere. They underpay by market standards. The HR Dept are literally useless and don't know what they are doing. They do almost zero. Most departments are pretty incompetent and don't follow through internally because they are too overrun looking after the guest ad nauseum. The guests are enabled and spoilt and know they can abusively scream at you to get things free. Staff parking - you leave your keys in the car and daily someone gets items stolen or their car wrecked. They don't pay for this - you sign off on that when you get hired.

    You will get a promotion if you spend your life there. You don't actually have to be doing anything productive or useful - just brown-nosing will get you a raise. if you manage your time well and get days off for that reason, you will be penalized and ignored. This is demonstrated by the F&B management team who do ZERO but are always at the Hotel. They won't even assist their line staff when it's busy or deal with guest complaints. But they kiss ass to the GM and are there 24/7.

    Awful experience.

    Advice to ManagementAdvice

    Stop socializing so much with the Beverly Hills jetset and treating your employees like wenches. The phony fake "caring" front is not fooling anyone! Spend time with your staff and treat them like human beings. THEY run your hotel!

    Doesn't Recommend
    Neutral Outlook

The Peninsula Beverly Hills Interviews

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Average

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  1.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeks - interviewed at The Peninsula Beverly Hills.

    Interview Details

    Very involved process. first you interview with hr then with the department head or direct supervisor. Then you go in for a few his to shadow the job you are applying for. This part is much bigget than you realize. Everyone is judging you. They seen laid bach but they really want to know if you fit in with the team and if you can handle the pressure. Finally you si a panel interview with the entire executive team.

    Interview Questions
    • They will always ask what you know about the peninsula.   View Answer
    Negotiation Details
    There was no negotiation
    Accepted Offer
    Neutral Experience
    Average Interview

The Peninsula Beverly Hills Awards & Accolades

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Additional Info

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Website www.beverlyhills.penisula.com
Headquarters Beverly Hills, CA
Size 150 to 499 Employees
Founded Unknown
Type Company - Private
Industry Travel & Tourism
Revenue $10 to $25 million (USD) per year
Competitors Unknown

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