Things Remembered Reviews

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Recommend to a friend
Approve of CEO
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Lisa Gavales
22 Ratings
  • Typical retail with the added challenge of production

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Philadelphia, PA
    Current Employee - Store Manager in Philadelphia, PA
    Neutral Outlook
    Approves of CEO

    I have been working at Things Remembered full-time (More than a year)


    Sharing special and occasionally tragic events with customers probably makes for the most satisfying parts of the job. Full timers get 401-k, health, vision, dental, life, and disability insurance, plus PTO and in PA, hourly wages (which means overtime). $.50/hr worked bonus when your store makes plan, and SMs get 3% of profits.


    Supply chain management is a hot mess. New products come out and there's a big marketing push for them, but we don't get them in stock until weeks or even months later. Signage doesn't show up when they say it will. The new president is trying all sorts of new ideas to drum up business, which is better than keeping things stagnant, but it leads to confusion and there's a serious lack of communication from corporate.

    Advice to Management

    Move pricing to be more in line with online competitors. Add more double coverage at the lower volume stores. Come up with a more compelling bonus program.

Things Remembered Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Sales Associate/Engraver Interview

    Anonymous Employee in Lakewood, CA
    Accepted Offer
    Positive Experience


    I applied through an employee referral. The process took 5 days. I interviewed at Things Remembered (Lakewood, CA).


    It was quick and easy. She asked me a few questions and called me back the very next day with an offer. We were in the middle of the mall and she read off of a paper with questions on it. She loved my responses and we got along great. I got the interview because I knew the assistant store manager and she got me an interview with the main manager.

    Interview Questions

    • Why do you want to work here? Name a time you went above and beyond for a customer? Do you have experience?   Answer Question

Things Remembered Awards & Accolades

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Additional Info

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Headquarters Highland Heights, OH
Size 1000 to 5000 Employees
Founded 1966
Type Company - Private
Industry Retail
Revenue $100 to $500 million (USD) per year
Competitors Unknown

Founded in 1966, Things Remembered is North America’s leading, and most successful, retailer of personalized gifts. We have approximately 3,500 Teammates and more than 650 stores in 48 states and Canada. Our name is synonymous with gift giving and we’re proud to offer beautiful, unique, quality, personalized gifts to our customers. We offer merchandise, much of which is ... More

Mission: Together...we create unique and enduring personalized gifts for all occasions, big and small, inspiring our customers to be gifting heroes who share lasting memories.

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Things Remembered

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